BigCommerce vs Zoey (2026): which should you pick?

Pick BigCommerce if

• Fits if you want discount types and shipping rules built in rather than added as apps
• Works for selling on Amazon, eBay and Walmart from one catalog

Look elsewhere if

• Tight if your sales are growing, as passing $30K a year moves you up to Growth at $79 a month
• Pricey if you want abandoned-cart emails, customer groups or stored cards, which start on Growth at $79 a month
• Watch out: paying through a provider outside BigCommerce's list adds 2% a sale on Core and 1% on Growth
• Watch out: Scale covers $33,333 of sales a month and charges 0.9% on anything above it
• Skip it if you want a free plan, as there's only a 15-day trial

Pick Zoey if

• Fits if you are a wholesale distributor with a sales rep team
• Works for sellers who need accounts, invoicing and order tools

Look elsewhere if

• Pricey if you are a small shop, as plans start at $600 a month
• Not for you if you want to test it, as no free plan or trial is listed
• Watch out: Plus and Pro both need a setup plan for implementation
• Watch out: extra user licences and B2B accounts are billed on top, and API access carries call-volume fees

BigCommerce

• Each plan caps sales over the past twelve months (gross order value minus 10%); passing $30K on Core or $100K on Growth moves the store up a plan.
• Orders paid through providers outside BigCommerce's embedded list carry a fee of 2% on Core, 1% on Growth and 0.6% on Scale.
• Scale covers $33,333 of sales a month and charges 0.9% on sales above that.
• Customer groups, abandoned-cart emails and stored cards need Growth or higher, and product filtering needs Scale.

Zoey

• Plans start at $600 a month, and Plus and Pro both need a setup plan for implementation.
• Starter allows one of storefront or mobile app, and connects only QuickBooks Online and ShipStation.
• Extra user licenses and B2B accounts are billed on top of each plan's included amounts.
• API access carries additional fees depending on call volume.

BigCommerce

Checkout and payment partners

A single-page checkout with Apple Pay, Google Pay and Amazon Pay, and more than 100 currencies through the payment provider you choose, such as Stripe, PayPal, Adyen or Klarna.

Discounts and promotions

More than 70 discount options, coupons and gift cards come built in on every plan, without a third-party app.

Shipping quotes and rules

Real-time shipping rates from carriers such as UPS, USPS and FedEx, with the ShipperHQ shipping rules engine available as well.

Inventory across locations

Track stock and fulfil orders from 4 locations on Core up to 8 on Scale, including in-store pickup and curbside collection.

Marketplaces, ads and point of sale

Connect the store to Amazon, eBay and Walmart, send product feeds to Google, Meta and TikTok through Feedonomics Surface, and link POS systems such as Square or Clover.

Several storefronts in one account

Run extra storefronts for other brands or regions from one dashboard, for $30 a month each on Core (up to 3) and more on higher plans.

Zoey

Admin back office

Manage orders, products, accounts and invoices from one dashboard, with net terms, saved cards and ACH payments.

Buyer storefront

A self-service portal where B2B buyers see their own pricing and order history and reorder quickly.

Sales rep mobile app

Reps write orders from anywhere, online or offline, scanning barcodes or reading PDFs.

Accounting and shipping connectors

Zoey-built integrations include QuickBooks Online, NetSuite and ShipStation, plus a Data Mapper for imports and exports.

Order and billing tools

Higher plans add backorders, split orders, auto-pay, statement billing, recurring orders and sales quotes.

BigCommerce

• Core$29

  per month for up to $30K sales a year, billed annually ($39 monthly)

  For new stores: up to 4 inventory locations and 24/7 chat and email support, with a 2% fee on orders through payment providers outside BigCommerce's list.

• Growth$79

  per month for up to $100K sales a year, billed annually ($105 monthly)

  Adds customer groups, abandoned-cart emails, stored cards and phone support, with 5 inventory locations and a 1% fee on orders through other providers.

• Scale$299

  per month up to $33,333 sales a month, billed annually ($399 monthly)

  Adds product filtering and 8 inventory locations, charges 0.9% on sales above the monthly cap and 0.6% on orders through other payment providers.

• Performance$1,499

  per month and up, billed annually

  Custom pricing for high-volume stores, sold through sales, with a dedicated customer success manager and no fee on other payment providers under contract.

Zoey

• Starter$600

  per month and up, with 1 user license and 50 accounts

  Admin plus a storefront or the mobile app (one of the two); extra licenses $75 each, capped at 3; QuickBooks and ShipStation only.

• Plus$1,400

  per month and up, with 3 user licenses and 200 accounts

  Storefront and mobile app, all supported integrations, extra licenses $75 each up to 10; $100 a month per 100 more accounts.

• Pro$2,200

  per month and up, with 8 user licenses and 500 accounts

  Adds unlimited inventory locations and a sandbox; extra licenses $50 each; $75 a month per 100 accounts beyond 500.

• EnterpriseCustom

  Flexible licenses and accounts, custom integrations and development, dedicated account management. Free quote.

BigCommerce

• Annual discount

  Pay annually to save 25%

  Core costs $29 a month billed annually against $39 billed monthly, Growth $79 against $105 and Scale $299 against $399.

Zoey

• Annual discount

  Save 6% by prepaying an annual contract

  Zoey's pricing page says paying a year in advance saves 6% on the monthly plan prices.