Birdeye vs Reviewflowz (2026): which should you pick?
As of Nov 12, 2026, Reviewflowz grades higher than Birdeye: 2.2 against 2.0 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
Reviewflowz grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Birdeye
Review management and AI agents for multi-location local businesses
Reviewflowz
Review monitoring, AI replies and review requests per location
Which one is for you
Pick Birdeye if
- Fits if you run a franchise or a brand with dozens of locations
- Works for dental, healthcare, car and home service businesses that want reviews and listings on one contract
Look elsewhere if
- Skip it if you want to see a price before talking to sales, as none is published
- Not for you if you run a single shop and want to try it free first, as there's no free plan or trial
- Not for you if you sell online and need reviews of each product on your store
- Watch out: pricing is set by the products deployed at each location, under one contract, rather than by seats
- Tight if you want a quick start, as there's a sales quote and a lot of platform to set up across locations
Pick Reviewflowz if
- Fits if you run a few locations and want every review in one place
- Works for teams that want replies drafted by AI
Look elsewhere if
- Pricey if you have many locations, as the price is per location with bulk discounts only as they grow
- Skip it if you want a free plan, as there is only a 14-day trial
- Watch out: review invitations cost extra, $5 per 1,000 emails and $5 per 100 SMS
- Watch out: WhatsApp invitations are billed by Meta on your own business account
- Tight if you want the API or custom reports on Pro, as they are Premium at $70
How we grade them
| 2.0GPABirdeyeFair | 2.2GPAReviewflowzFair | |
|---|---|---|
| Value for money | CNo price is published: the pricing page asks for your number of locations and contact details before you get a quote, and Birdeye prices by the products deployed at each location, not by seats. With nothing to compare, it sits at C, the grade for no stated price. | CPro is $45 per location a month billed yearly ($50 monthly) and Premium $70, between the $29 middle and the $99 dearest quarter of review tools. It is per location, so more locations cost more. |
| Free plan and trial | FNo free plan and no trial on record. You ask for a quote and sign a contract, so there's no way to look around for free first. | DA 14-day trial and no free plan; the pages do not say whether the trial needs a card. |
| Features | BIt covers the whole job: AI review requests on the channel most likely to get a reply, AI replies within industry rules, every site's reviews in one inbox with a score per location, competitor benchmarks, and positive reviews turned into branded posts. | BReview monitoring, unlimited AI replies, email, SMS and WhatsApp requests, reports and an API. Custom reports, sentiment analysis and API access are on Premium. |
| Ease of use | C4.32 from 508 App Store ratings, which is middling. There's a lot of platform to set up across locations, and you start with a sales quote rather than a sign-up. | CNo store rating on record. You connect each location and review profile. |
| Platforms and integrations | BWeb, iPhone and Android, with Salesforce, HubSpot, ServiceTitan, Housecall Pro, Jobber, QuickBooks Online, Square and Dentrix. No desktop app is listed, which keeps it off an A. | BWeb, with Slack, Microsoft Teams, Zendesk, Power BI, Looker Studio, Claude and ChatGPT, and an API on Premium. No desktop or phone app. |
| Best for | reviews for brands with many locations | monitoring and replying to reviews per location |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Birdeye and Reviewflowz. How we grade
Where they differ
- Birdeye also covers AI agents, surveys and chatbots.
- Reviewflowz also covers sMS marketing and whatsApp messaging.
At a glance
| Birdeye | Reviewflowz | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | $45 per location / month, billed yearly ($50 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | 14-day free trial |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Birdeye Inc | Reviewflowz |
| Price read from | Not confirmed | reviewflowz.com |
| Checked | Oct 18, 2026 | Nov 12, 2026 |
Worth knowing
Birdeye
- No prices are published: the pricing page asks for the number of locations and contact details before giving a quote.
- Birdeye says it prices by the products deployed at each location under one contract, not by seats.
- It is aimed at multi-location businesses; the pricing form starts at 1 to 3 locations and runs past 1,000.
Reviewflowz
- Price is per location, and the pricing page says bulk discounts apply as locations increase.
- Review invitations are billed extra: $5 per 1,000 emails and $5 per 100 SMS.
- WhatsApp invitations are billed by Meta on your own Meta business account.
- Software and app teams pay per review profile instead, with Premium shown at $35 a month.
Key features
Birdeye
- Review requests at the right moment
- An AI agent asks each customer for a review on the channel most likely to get a reply and prompts for detail in the review.
- AI review replies
- Writes responses in the brand's voice within industry rules, and either posts them on its own or holds them for approval.
- All review sites in one place
- Gathers ratings and reviews from every site for every location into one inbox, with a reputation score per location over time.
- Reviews turned into posts
- Picks strong reviews and designs branded graphics to post on social media and the business's website, by location.
- Competitor benchmarks
- Compares each location's ratings and visibility against named competitors, location by location.
- Wider platform
- The same contract can add listings, social posting, a chatbot, surveys, ticketing, appointments and reminders by voice, email and text.
Reviewflowz
- Review monitoring
- Pulls past reviews and tracks new ones across platforms into one timeline, with notifications filtered by star rating, source, keyword or language.
- AI replies
- Generates replies and either posts them automatically or holds them for approval. Reply generation is unlimited on Pro and Premium.
- Review requests
- Invitations go out by email, SMS or WhatsApp, triggered from a connected CRM or booking tool.
- Reports and tagging
- AI tagging applies your tags to past and new reviews; Premium adds custom reports by email, Slack or Teams and sentiment analysis.
- API and MCP server
- A review API and an MCP server make reviews available to other software and AI tools; API access is on Premium.
- Tour operator attribution
- A tour operator plan credits each review to the right guide, at $200 a month for up to 5 tours.
Plans
Birdeye
Pricing could not be confirmed. See birdeye.com.
Reviewflowz
Pro$45
per location / month, billed yearly ($50 monthly)
Review monitoring, unlimited AI replies and email, SMS and WhatsApp campaigns for up to 3 users; quoted for 1 to 3 locations.
Premium$70
per location / month, billed yearly ($80 monthly)
Everything in Pro with no user limit, custom reports, sentiment analysis, leaderboards and API access.
EnterpriseCustom
Custom access rules, procurement support, custom terms and SLA, and onboarding; contact sales.
Ways to pay less
Birdeye
No public discounts listed.
Reviewflowz
- Annual discount
Lower per-location price on yearly billing
Yearly billing is $45 (Pro) and $70 (Premium) per location a month, against $50 and $80 billed monthly.
Common questions
Which is cheaper, Birdeye or Reviewflowz?
As of Nov 12, 2026, Birdeye has no price we could confirm, and Reviewflowz starts at $45 per location / month, billed yearly ($50 billed monthly).
Which has a free plan, Birdeye or Reviewflowz?
As of Nov 12, 2026, neither Birdeye nor Reviewflowz has a free plan. Reviewflowz has a free trial.
Which platforms do Birdeye and Reviewflowz run on?
As of Nov 12, 2026, only Birdeye lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.