eFax vs FaxBetter (2026): which should you pick?
As of Nov 12, 2026, eFax grades higher than FaxBetter: 2.8 against 2.4 out of 4.0.
Checked Oct 23, 2026 and Nov 12, 2026 · graded Oct 24, 2026 and Nov 12, 2026 by ToolGPA
eFax grades higher on features and platforms. FaxBetter grades higher on value for money. They get the same grade on the free plan and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
eFax
Online fax by email, web and apps, with personal and business plans
FaxBetter
Free fax-to-email number, with a paid plan for sending faxes
Which one is for you
Pick eFax if
- Fits if you fax within the US and Canada and want it all in your email
- Works for small medical offices that want a signed BAA on a plan bought online, which is Business
Look elsewhere if
- Skip it if you fax abroad on Personal, which covers pages to the US and Canada only
- Pricey if you need a signed BAA, which Personal lacks; Business is $33.33 a month billed yearly
- Not for you if you want a desktop app on a Mac, as the print-to-fax app is Windows only
- Watch out: extra pages are 10 cents on Personal and 7 cents on Business, and international rates vary by country
- Watch out: on Business, extra users are $10 a month and extra numbers $5, and the API needs Corporate, priced by sales
Pick FaxBetter if
- Fits if you only receive a fax now and then and want it free
- Works for light senders who accept a 1-year or 2-year prepaid term
Look elsewhere if
- Skip it if you need to send on the free plan, as free accounts only receive
- Tight if you stay free: the number expires without a fax from a new sender every 7 days
- Pricey if you pay monthly, at $9.95 against $5.95 on the 2-year term
- Watch out: every Premium term renews automatically, and support is business hours only
How we grade them
| 2.8GPAeFaxGood | 2.4GPAFaxBetterFair | |
|---|---|---|
| Value for money | CPersonal is $15.83 a month billed yearly ($18.99 monthly) for one number and 200 pages, past the start of this category's dearer quarter at $14.95. Faxing abroad and a signed BAA need Business at $33.33. | BPremium is $5.95 a month, but only if you prepay $142.80 for 2 years. A year is $95.40 and monthly billing is $9.95, which is the category's middle price. |
| Free plan and trial | CA 7-day trial of Personal with up to 200 pages, and no free plan after it. The listing doesn't say whether the trial takes a card. | CFree accounts get a toll-free number to receive 50 pages a month with 30 days of storage, no card. They can't send, and the number lapses if no new sender faxes it every 7 days. |
| Features | BEmail to fax, local, toll-free or transferred numbers, a Windows print-to-fax app, phone apps with e-signing and searchable storage on every plan, with an API on Corporate. That covers the job, split across its plans. | CPremium sends and receives 500 pages a month with unlimited storage and searchable PDFs by email. Rollover pages cost extra and the free account can't send. |
| Ease of use | BNo store rating on record. Email to fax is on every plan, so you send by attaching a document to an email, and the apps are there if you want them. | BNo store rating on record. Faxes arrive in your inbox as PDFs and there is nothing to install. |
| Platforms and integrations | AWeb, Windows, iPhone and Android, with Dropbox, Google Drive and Epic, and a REST API on Corporate. There's no Mac app, and the API is only on the plan sold through sales. | CWeb and email only. No desktop or mobile app is offered. |
| Best for | faxing by email within the US and Canada | a free number to receive occasional faxes |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: eFax and FaxBetter. How we grade
Price against what you get
eFax starts at $15.83 a month and scores 3.3 out of 4 on features, ease of use and platforms. FaxBetter starts at $5.95 a month and scores 2.3.
eFax scores higher, and starts $9.88 a month higher: the question is whether the extra is worth that to you. Of the other online fax services on the chart, none scores higher than eFax for less, and 3 score higher than FaxBetter for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- FaxBetter also covers documents.
At a glance
| eFax | FaxBetter | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | $15.83 per month for 200 pages, billed annually ($18.99 billed monthly) | $5.95 per month, billed $142.80 every 2 years ($9.95 billed monthly) |
| Free plan | None | Free account: a toll-free number for receiving only, 50 pages a month, 30 days of storage, no credit card. |
| Free trial | 7-day free trial of the Personal plan, with up to 200 pages | None listed |
| Web | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | Consensus Cloud Solutions Inc. | FaxBetter |
| Price read from | efax.com | faxbetter.com |
| Checked | Oct 23, 2026 | Nov 12, 2026 |
Worth knowing
eFax
- The Personal plan covers pages to the US and Canada only and does not include a signed BAA; Business does.
- Pages over the plan cost 10 cents each on Personal and 7 cents on Business, and international rates vary by country.
- Extra users on Business are $10 a month each and extra numbers $5 a month each.
- The desktop app is for Windows; no Mac app is listed.
FaxBetter
- The free account cannot send faxes and keeps the number only while it receives a fax from a unique sender every 7 days.
- The lowest Premium price needs a 2-year prepayment of $142.80; a year is $95.40 and monthly billing is $9.95, all auto-renewing.
- Support hours are limited to business hours, with a 855 number, chat and a ticket system.
- No desktop or mobile app is offered; the pages read describe email and the web account.
Key features
eFax
- Email to fax
- Send a fax by emailing the document to the recipient's number, and get incoming faxes in your inbox. Included on every plan.
- Local, toll-free and ported numbers
- Choose a local or toll-free number, or transfer the one you already have. Business adds extra numbers at $5 a month each.
- Print-to-Fax desktop app
- A free Windows 10 app sends faxes from the print menu of other programs, with up to 10 documents per fax and over 200 file types.
- Mobile apps and e-signatures
- iPhone and Android apps send and receive faxes, and you can sign a fax electronically before sending it.
- Searchable fax storage
- Every plan keeps sent and received faxes in online storage that can be searched later.
- Corporate, API and healthcare tools
- eFax Corporate adds a REST API and admin portal, and Consensus sells add-ons for Epic workflows, AI data extraction and FedRAMP-authorized government faxing.
FaxBetter
- Toll-free number for every account
- Each account gets a dedicated toll-free fax number; on Premium it does not expire, and extra lines can be bought or ported in at sign-up.
- Searchable faxes by email
- Incoming faxes arrive as an email with a PDF attached, so email search and existing spam filters work on them.
- Sending on Premium
- Premium can send PDF, TIFF, Word, Excel, JPG, HTML or text files as a fax. The free account cannot send.
- Page allowance and rollover pages
- Premium includes 500 pages a month, with non-expiring rollover pages sold from $0.02 a page.
- Storage
- Premium keeps faxes in unlimited lifetime storage, while free accounts keep them for 30 days from receipt.
Plans
eFax
Personal$15.83
per month for 200 pages, billed annually ($18.99 billed monthly)
One user and one fax number, pages to the US and Canada, 10 cents per extra page. First month $4.99 on monthly billing.
Business$33.33
per month for 500 pages, billed annually ($39.99 billed monthly)
Five users and one number, pages to 51 countries, 7 cents per extra page and a signed BAA. First month $14.99 on monthly billing.
CorporateCustom
Plans built with sales, with the full eFax API, an admin portal, a dedicated account manager and HITRUST certification.
FaxBetter
FaxBetter Free$0
Receive faxes only, 50 pages a month, 30-day storage. The number expires without a fax from a new sender every 7 days.
FaxBetter Premium$5.95
per month, billed every 2 years ($9.95 billed monthly)
Send and receive, 500 pages a month, unlimited storage. Also $95.40 a year ($7.95 a month); all terms renew automatically.
Ways to pay less
eFax
- Annual discount
Save up to 17% with annual billing
eFax's pricing page lists Personal at $15.83 a month billed annually against $18.99 monthly, and Business at $33.33 against $39.99.
- Other savings
Reduced first month on monthly plans
The pricing page takes $14 off the first month of Personal ($4.99) and $25 off the first month of Business ($14.99) on monthly billing.
FaxBetter
- Annual discount
Longer terms cost less per month
Premium is $9.95 a month, $7.95 a month on a $95.40 year (20% off) and $5.95 a month on a $142.80 two-year term (40% off).
Common questions
Which is cheaper, eFax or FaxBetter?
As of Nov 12, 2026, FaxBetter is cheaper to start with: $5.95 a month, against $15.83 a month for eFax. eFax starts at $15.83 per month for 200 pages, billed annually ($18.99 billed monthly), and FaxBetter starts at $5.95 per month, billed $142.80 every 2 years ($9.95 billed monthly).
Which has a free plan, eFax or FaxBetter?
As of Nov 12, 2026, only FaxBetter has a free plan. eFax does not, though it has a free trial.
Which platforms do eFax and FaxBetter run on?
As of Nov 12, 2026, only eFax lists Windows, iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.