FaxBetter vs MetroFax (2026): which should you pick?
As of Nov 12, 2026, FaxBetter grades higher than MetroFax: 2.4 against 2.2 out of 4.0.
Checked Oct 23, 2026 and Nov 12, 2026 · graded Oct 24, 2026 and Nov 12, 2026 by ToolGPA
FaxBetter grades higher on value for money and the free plan. MetroFax grades higher on platforms. They get the same grade on features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
FaxBetter
Free fax-to-email number, with a paid plan for sending faxes
MetroFax
Low-cost online fax by email, web and mobile app for small businesses
Which one is for you
Pick FaxBetter if
- Fits if you only receive a fax now and then and want it free
- Works for light senders who accept a 1-year or 2-year prepaid term
Look elsewhere if
- Skip it if you need to send on the free plan, as free accounts only receive
- Tight if you stay free: the number expires without a fax from a new sender every 7 days
- Pricey if you pay monthly, at $9.95 against $5.95 on the 2-year term
- Watch out: every Premium term renews automatically, and support is business hours only
Pick MetroFax if
- Fits if you send and receive a few hundred pages a month, in uneven amounts
- Works for small offices where up to five people share one fax number by email
Look elsewhere if
- Skip it if you want time to try it, as the trial lasts 3 days
- Not for you if you need an API, a signed BAA or a desktop app, as none is on record
- Watch out: email faxing fails unless your sending address has SPF records set up
- Watch out: overage comes from a prepaid balance that tops up in $10 steps, and faxes outside the US and Canada cost extra
- Tight if you need more numbers, as extras, up to 10, are added by a specialist after sign-up, not online
How we grade them
| 2.4GPAFaxBetterFair | 2.2GPAMetroFaxFair | |
|---|---|---|
| Value for money | BPremium is $5.95 a month, but only if you prepay $142.80 for 2 years. A year is $95.40 and monthly billing is $9.95, which is the category's middle price. | CEssential is $9.96 a month billed yearly ($11.95 monthly) for 550 pages, exactly this category's middle. Pages over the plan come out of a prepaid balance that tops up in $10 steps. |
| Free plan and trial | CFree accounts get a toll-free number to receive 50 pages a month with 30 days of storage, no card. They can't send, and the number lapses if no new sender faxes it every 7 days. | DOnly a 3-day trial of the monthly Essential plan, with no free plan behind it. That's shorter than a week. |
| Features | CPremium sends and receives 500 pages a month with unlimited storage and searchable PDFs by email. Rollover pages cost extra and the free account can't send. | CFax by email, Outlook, the web and phone apps, a dedicated or ported number, five email addresses on one number, retries and confirmations. The gaps: no API, BAA or e-signing on record, and the plans differ only in pages. |
| Ease of use | BNo store rating on record. Faxes arrive in your inbox as PDFs and there is nothing to install. | BMetroFax rates 4.7 on the US App Store from 3,214 ratings, which puts it at B on our ease ladder. |
| Platforms and integrations | CWeb and email only. No desktop or mobile app is offered. | BWeb, iPhone and Android, plus Microsoft Outlook. No desktop app, no API and no other integrations on record. |
| Best for | a free number to receive occasional faxes | a fax number with a few hundred pages a month |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: FaxBetter and MetroFax. How we grade
Price against what you get
FaxBetter starts at $5.95 a month and scores 2.3 out of 4 on features, ease of use and platforms. MetroFax starts at $9.96 a month and scores 2.7.
MetroFax scores higher, and starts $4.01 a month higher: the question is whether the extra is worth that to you. Of the other online fax services on the chart, 3 score higher than FaxBetter for less, and 2 score higher than MetroFax for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- FaxBetter also covers documents.
- MetroFax also covers shared inbox.
At a glance
| FaxBetter | MetroFax | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $5.95 per month, billed $142.80 every 2 years ($9.95 billed monthly) | $9.96 per month for 550 pages, billed annually ($11.95 billed monthly) |
| Free plan | Free account: a toll-free number for receiving only, 50 pages a month, 30 days of storage, no credit card. | None |
| Free trial | None listed | 3-day free trial of the Essential monthly plan |
| Web | ||
| iOS | ||
| Android | ||
| Made by | FaxBetter | Consensus Cloud Solutions, Inc. |
| Price read from | faxbetter.com | metrofax.com |
| Checked | Nov 12, 2026 | Oct 23, 2026 |
Worth knowing
FaxBetter
- The free account cannot send faxes and keeps the number only while it receives a fax from a unique sender every 7 days.
- The lowest Premium price needs a 2-year prepayment of $142.80; a year is $95.40 and monthly billing is $9.95, all auto-renewing.
- Support hours are limited to business hours, with a 855 number, chat and a ticket system.
- No desktop or mobile app is offered; the pages read describe email and the web account.
MetroFax
- Pages over the plan come from a prepaid balance that tops up in $10 steps when it drops below $2.
- International faxes are charged at separate send rates; the free long-distance applies to the US and Canada only.
- Extra fax numbers, up to 10, are added by a MetroFax specialist after sign-up rather than online.
- Fax by email needs SPF records set up on the sending address, or the fax fails.
Key features
FaxBetter
- Toll-free number for every account
- Each account gets a dedicated toll-free fax number; on Premium it does not expire, and extra lines can be bought or ported in at sign-up.
- Searchable faxes by email
- Incoming faxes arrive as an email with a PDF attached, so email search and existing spam filters work on them.
- Sending on Premium
- Premium can send PDF, TIFF, Word, Excel, JPG, HTML or text files as a fax. The free account cannot send.
- Page allowance and rollover pages
- Premium includes 500 pages a month, with non-expiring rollover pages sold from $0.02 a page.
- Storage
- Premium keeps faxes in unlimited lifetime storage, while free accounts keep them for 30 days from receipt.
MetroFax
- Fax by email and Outlook
- Attach a document to an email to send it as a fax, or send from Microsoft Outlook. Received faxes arrive as PDF or TIFF attachments.
- Web and mobile apps
- Send and receive in a browser after logging in, or from the iPhone and Android apps.
- Dedicated or ported number
- Every plan comes with a dedicated local or toll-free number, and you can port an existing number through the sales team.
- Combined page allowance
- Plan pages count both sent and received faxes in whatever mix you use, and long-distance faxes within the US and Canada carry no extra charge.
- Retries and confirmations
- A failed fax is retried up to five times, and an email confirms each sent or received fax.
- Shared number for 5 addresses
- Up to five email addresses can send and receive on one MetroFax number at no extra charge, and the MyAccount site lets you search, print and save every fax.
Plans
FaxBetter
FaxBetter Free$0
Receive faxes only, 50 pages a month, 30-day storage. The number expires without a fax from a new sender every 7 days.
FaxBetter Premium$5.95
per month, billed every 2 years ($9.95 billed monthly)
Send and receive, 500 pages a month, unlimited storage. Also $95.40 a year ($7.95 a month); all terms renew automatically.
MetroFax
Essential$9.96
per month for 550 pages, billed annually ($11.95 billed monthly)
550 pages a month, sent or received in any mix. $119.50 a year on annual billing, which the page says saves $23.
Best Value$12.46
per month for 1,050 pages, billed annually ($14.95 billed monthly)
1,050 pages a month. The page labels this plan Best Value and gives it no other name. $149.50 a year on annual billing.
Professional$31.63
per month for 3,000 pages, billed annually ($37.95 billed monthly)
3,000 pages a month. $379.50 a year on annual billing, which the page says saves $75.
Ways to pay less
FaxBetter
- Annual discount
Longer terms cost less per month
Premium is $9.95 a month, $7.95 a month on a $95.40 year (20% off) and $5.95 a month on a $142.80 two-year term (40% off).
MetroFax
- Annual discount
Save 17% with annual billing
MetroFax's pricing page says annual plans save 17%: Essential is $119.50 a year against $11.95 a month on monthly billing.
Common questions
Which is cheaper, FaxBetter or MetroFax?
As of Nov 12, 2026, FaxBetter is cheaper to start with: $5.95 a month, against $9.96 a month for MetroFax. FaxBetter starts at $5.95 per month, billed $142.80 every 2 years ($9.95 billed monthly), and MetroFax starts at $9.96 per month for 550 pages, billed annually ($11.95 billed monthly).
Which has a free plan, FaxBetter or MetroFax?
As of Nov 12, 2026, only FaxBetter has a free plan. MetroFax does not, though it has a free trial.
Which platforms do FaxBetter and MetroFax run on?
As of Nov 12, 2026, only MetroFax lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.