Fax.de vs Documo (2026): which should you pick?

Pick Fax.de if

• Fits if you send a few faxes a month to German numbers
• Makes sense if you want prepaid sending with no contract

Look elsewhere if

• Skip it if you do not read German, since the site and prices are in German
• Watch out: prices are in euros plus VAT, and sending costs per page are in a separate PDF
• Tight if you want to receive faxes on Basic, which has no receiving
• Too light for letters or SMS on Fine, which leaves both out
• Watch out: the free test fax goes to German numbers only

Pick Documo if

• Fits if you run a clinic or practice and need a signed BAA on even the smallest plan
• Works for healthcare software teams building fax into their own product through an API

Look elsewhere if

• Pricey if you're one person, as Solo is $25 a month billed yearly for 300 pages, with 15 cents for each extra page
• Skip it if you want to fax from a phone or desktop app, as none is listed
• Watch out: faxes are kept for 1 year on Solo, Business and Enterprise
• Not for you if you want the API on Solo, as it starts on Business at $80 a month billed yearly
• Watch out: the AI add-on is priced per document by sales, and the FAQ gives Enterprise as $250 a month, not the $240 shown

Fax.de

• The site is in German, and prices are in euros plus statutory VAT.
• Basic has no fax receiving; Fine has no letter or SMS sending.
• Sending costs per page are in a separate price list PDF, not on the plan cards.
• The free test fax goes to German numbers only.

Documo

• There are no mobile or desktop apps listed; faxing happens in the browser, by email, from a printer or through the API.
• Fax storage is kept for 1 year on the Solo, Business and Enterprise plans.
• AI document processing is billed per document as an add-on and priced through sales.
• Extra pages cost 7 to 15 cents depending on the plan, and extra users and numbers $3 a month each.

Fax.de

Send from any Windows program

Easy-Office installs a printer driver so fax, postal letters and SMS can be sent singly or in bulk from any Windows application.

Web customer center

A browser-based center sends fax, letters and SMS, and stores document templates.

Mobile apps

iPhone and Android apps send and receive faxes, and a separate FreeFax app sends one page a day free to 50 countries.

Send by email

Fax, letters and SMS can be sent from a mail client through an email gateway.

Broadcast software

Easy-Broadcast plans fax, SMS, email and postal campaigns, including personalized ones, and is described as free.

No contract terms

The site says there are no contract terms and no setup fees.

Documo

Browser, email and print to fax

Send and receive from a browser or an email inbox, print documents straight to fax, and plug an analog fax machine into the service without a phone line.

Signed BAA on every plan

Documo says every plan is HIPAA compliant and that it signs a BAA at no extra charge, with SOC 2 Type II, audit logs and AES-256 encryption.

Cloud Fax API

A REST API with webhooks sends and receives faxes, generates cover pages and reports delivery status. API access is listed from the Business plan.

AI document processing

An add-on splits, classifies and reads incoming faxes, with a model trained on 20 common healthcare document types, and matches them to patient records.

Numbers and porting

Choose a local or toll-free number, or port an existing one into Documo.

E-signatures and Direct messaging

Sign documents within fax workflows, and add Direct Secure Messaging with an inbox as a paid add-on.

Fax.de

• Basic€12

  one-time send package, plus VAT

  Prepaid package used up as you send; no fax receiving, no minimum spend, €14.28 including VAT.

• Light€5

  per month minimum spend, plus VAT

  No base fee; includes a receiving number within 80 km area code; €5.95 per month including VAT.

• Fine€2.50

  per month, plus VAT, paid yearly

  For very low volume; receiving number included, no letters or SMS; €35.70 prepaid yearly including VAT.

Documo

• Solo Cloud Fax$25

  per month for 300 pages, billed annually

  One user and one fax number, 15 cents per extra page, $3 a month per extra user or number. The page shows no monthly-billed price.

• Business Cloud Fax$80

  per month for 1,500 pages, billed annually ($100 billed monthly)

  10 users, 5 fax numbers and API access, with 9 cents per extra page.

• Enterprise Cloud Fax$240

  per month for 6,000 pages, billed annually ($300 billed monthly)

  50 users, 10 fax numbers, single sign-on and API access, with 7 cents per extra page. The pricing FAQ gives $250 a month instead.

• Custom PlatformCustom

  Unlimited users and numbers, AI document classification and extraction, EHR integrations and an account manager, priced with sales.

Fax.de

No public discounts listed.

Documo

• Annual discount

  Save 20% with yearly billing

  Documo's pricing page says yearly billing saves 20%: $240 a year on Business Cloud Fax and $720 a year on Enterprise Cloud Fax.