iFax vs Documo (2026): which should you pick?

Pick iFax if

• Fits if you fax from your phone and your laptop and want the same app on both
• Works for small healthcare or legal teams that need HIPAA fax with a shared inbox

Look elsewhere if

• Skip it if you need to receive on Basic, which sends only and has no number
• Pricey if you want fax by email, the team inbox, SSO or OCR, as they start on Pro at $33.33 a month billed yearly
• Watch out: Pro's price moves with the pages, numbers and licenses you pick, with extra users from $16.66 and US numbers at $4.99 a month
• Watch out: the API, EHR integrations and fax broadcast are priced separately on their own tabs
• Pricey if you only fax once in a while, as pay-per-fax starts at $1.99 a page

Pick Documo if

• Fits if you run a clinic or practice and need a signed BAA on even the smallest plan
• Works for healthcare software teams building fax into their own product through an API

Look elsewhere if

• Pricey if you're one person, as Solo is $25 a month billed yearly for 300 pages, with 15 cents for each extra page
• Skip it if you want to fax from a phone or desktop app, as none is listed
• Watch out: faxes are kept for 1 year on Solo, Business and Enterprise
• Not for you if you want the API on Solo, as it starts on Business at $80 a month billed yearly
• Watch out: the AI add-on is priced per document by sales, and the FAQ gives Enterprise as $250 a month, not the $240 shown

iFax

• Basic sends only and has no fax number; receiving faxes starts on Plus.
• Fax by email, the team inbox, SSO and OCR are listed only from the Pro plan up.
• A pay-per-fax option for one-off faxes costs from $1.99 per page.
• The Pro price changes with the pages, numbers and licenses chosen in the calculator; $33.33 is its default of 1,000 pages.

Documo

• There are no mobile or desktop apps listed; faxing happens in the browser, by email, from a printer or through the API.
• Fax storage is kept for 1 year on the Solo, Business and Enterprise plans.
• AI document processing is billed per document as an add-on and priced through sales.
• Extra pages cost 7 to 15 cents depending on the plan, and extra users and numbers $3 a month each.

iFax

Apps on every device

Send and receive from iPhone, Android, Windows and Mac apps or a browser. The Plus plan is the first to include receiving and a fax number.

Fax numbers and porting

Pick new local numbers or port existing ones. In the US, numbers added in the pricing calculator cost $4.99 a month each for up to nine.

Team inbox and licenses

Pro adds a shared inbox with assignment; one license is included and more are added in the calculator, starting at $16.66 per user a month.

OCR, data extraction and AI chat

Pro turns faxes into searchable text, pulls details into structured fields and lets you ask questions of a fax in a chat.

Branded WebFax page

Pro includes a branded page where customers can fax you online without a fax machine.

Fax API and broadcast

A programmable fax API, EHR integrations and bulk fax broadcasting are offered on their own pricing tabs.

Documo

Browser, email and print to fax

Send and receive from a browser or an email inbox, print documents straight to fax, and plug an analog fax machine into the service without a phone line.

Signed BAA on every plan

Documo says every plan is HIPAA compliant and that it signs a BAA at no extra charge, with SOC 2 Type II, audit logs and AES-256 encryption.

Cloud Fax API

A REST API with webhooks sends and receives faxes, generates cover pages and reports delivery status. API access is listed from the Business plan.

AI document processing

An add-on splits, classifies and reads incoming faxes, with a model trained on 20 common healthcare document types, and matches them to patient records.

Numbers and porting

Choose a local or toll-free number, or port an existing one into Documo.

E-signatures and Direct messaging

Sign documents within fax workflows, and add Direct Secure Messaging with an inbox as a paid add-on.

iFax

• Basic$12.49

  per month for 200 pages, billed annually ($14.99 billed monthly)

  Sending only, with no fax number. $149.99 a year on annual billing.

• Plus$24.99

  per month for 500 pages, billed annually ($29.99 billed monthly)

  Send and receive with one fax number, HIPAA compliant, with the iOS, Android, Windows and Mac apps. $299.99 a year.

• Pro$33.33

  per month for 1,000 pages, billed annually

  Adds fax by email, a team inbox, scheduling, cover pages, cloud folders, SSO, EHR integrations, OCR and AI extraction. Pages and numbers adjustable.

• EnterpriseCustom

  Volume pricing with commitment discounts, phone support with SLAs, advanced admin controls and up to 150 sites.

Documo

• Solo Cloud Fax$25

  per month for 300 pages, billed annually

  One user and one fax number, 15 cents per extra page, $3 a month per extra user or number. The page shows no monthly-billed price.

• Business Cloud Fax$80

  per month for 1,500 pages, billed annually ($100 billed monthly)

  10 users, 5 fax numbers and API access, with 9 cents per extra page.

• Enterprise Cloud Fax$240

  per month for 6,000 pages, billed annually ($300 billed monthly)

  50 users, 10 fax numbers, single sign-on and API access, with 7 cents per extra page. The pricing FAQ gives $250 a month instead.

• Custom PlatformCustom

  Unlimited users and numbers, AI document classification and extraction, EHR integrations and an account manager, priced with sales.

iFax

• Annual discount

  Save 20% with annual billing

  iFax's pricing toggle says annual billing saves 20%; Basic is $12.49 a month billed annually against $14.99 monthly, and Plus $24.99 against $29.99.

Documo

• Annual discount

  Save 20% with yearly billing

  Documo's pricing page says yearly billing saves 20%: $240 a year on Business Cloud Fax and $720 a year on Enterprise Cloud Fax.