Kiyoh vs TrustMate (2026): which should you pick?
As of Nov 13, 2026, TrustMate grades higher than Kiyoh: 2.2 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
TrustMate grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
TrustMate
Online store and company reviews with invitations and widgets
Which one is for you
Pick Kiyoh if
- Fits if you run a webshop that sells to Dutch customers
- Works for shops that want ratings in Google Shopping and Ads
Look elsewhere if
- Skip it if you don't read Dutch, because the site and help pages are in Dutch
- Watch out: the pricing page shows no prices, so the cost isn't recorded here
- Not for you if you aren't running a webshop, since it's built for store reviews
- Watch out: the Magento plugin needs Magento 2.4.6 or later
Pick TrustMate if
- Fits if you run an online store in Poland or elsewhere in Europe and want verified reviews
- Works for stores selling in several markets that want reviews in many languages
Look elsewhere if
- Tight if you send more than 100 invitations a month, as each plan has an invitation cap
- Skip it if you need product reviews on the cheapest plan: they start at TrustBOOST, $47
- Watch out: the pricing page does not say if the shown prices assume annual billing
- Watch out: surveys, NPS, Q&A and AI hints are on the $103 plan only
- Watch out: some modules are labelled new or hot, so check they are live before you pay
How we grade them
| 1.8GPAKiyohWeak | 2.2GPATrustMateFair | |
|---|---|---|
| Value for money | CNo price on record on the page, so it sits at the ordinary C. | CTrustGO is $23 a month for 100 invitations, between the $15 cheaper-quarter start and the $29 middle for review tools. Product reviews and A/B testing start at TrustBOOST, $47; surveys and Q&A need $103. |
| Free plan and trial | FNo free plan or trial is on record for this listing. | CA 90-day free trial of the top package with 150 invitation emails. A card is not mentioned, but there is no free plan after it ends. |
| Features | CVerified shop reviews, Google star ratings and structured review data. Product ratings for webshops, not wider review use. | CInvitations, widgets, Google Stars, a private chat with unhappy customers and, higher up, surveys, NPS and Q&A. Several modules are labelled new, and the entry plan has no product reviews, all widgets or A/B testing. |
| Ease of use | CNo rating on record, and plugins need a shop platform to be set up. | CNo store rating on record. You install a connector for your shop, set up invitations and widgets, and pick between three packages. |
| Platforms and integrations | BPlugins for Shopify, Shopware 6, WooCommerce, Magento 2, PrestaShop, Lightspeed, CCV Shop and OpenCart. | BPlugins for Shopify, WooCommerce, Magento, PrestaShop, Wix, Shoper, IdoSell and BaseLinker, plus a public API. Web only, with no desktop or phone app. |
| Best for | Dutch webshops that want verified shop reviews | verified store reviews in Europe |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Kiyoh and TrustMate. How we grade
Where they differ
- Kiyoh also covers online store and AI search visibility.
- TrustMate also covers surveys and a/B testing.
At a glance
| Kiyoh | TrustMate | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | $23 per month for 100 invitations (billing term not shown) |
| Free plan | None | None |
| Free trial | None listed | 90-day free trial of TrustPro, 150 invitation emails |
| Web | ||
| Made by | Klantenvertellen bv | TrustMate S.A. |
| Price read from | Not confirmed | trustmate.io |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Kiyoh
- The pricing page shows no prices in the text served or rendered, so the cost is not recorded here.
- The site and its help pages are in Dutch.
- The pages describe shop reviews and product ratings for webshops, not a general review tool.
- Plugins are tied to specific store platforms, and the Magento plugin needs Magento 2.4.6 or later.
TrustMate
- The pricing page does not state whether the displayed monthly prices assume annual billing.
- Each package has an invitation cap, so volume affects the plan you need.
- Product reviews, widgets and A/B testing are not in the entry TrustGO package.
- Several modules named in the plans are labelled new or hot, so check current availability.
Key features
Kiyoh
- Verified shop reviews
- Customers are invited automatically after an order, and the reviews are published on a public Kiyoh page for the shop.
- Google Shopping and Ads stars
- The site says it is an official Google review partner, with ratings shown in Shopping ads, Google Ads and organic results.
- Shop platform plugins
- Plugins are listed for Shopify, Shopware 6, WooCommerce, Magento 2, PrestaShop, Lightspeed, CCV Shop and OpenCart.
- Structured review data for AI search
- The site says reviews are published as structured data so AI assistants such as ChatGPT and Gemini can cite them.
- Thuiswinkel Waarborg partnership
- The site names itself the official review partner of the Dutch Thuiswinkel Waarborg trade association.
TrustMate
- Automated review invitations
- Sends invitations after orders, with instant reviews collected on the order confirmation page.
- Widgets and Google Stars
- Embeddable widgets pass microdata to search engines so star ratings can appear in results.
- TrustCare
- Lets a store talk privately with an unhappy customer while the review stays public.
- AI hints for reviewers
- Suggests talking points while customers write, to produce more detailed reviews; included from TrustPRO.
- Surveys, NPS and Q&A
- Survey and NPS modules and a product Q&A module, available on the top package.
- Store platform connectors
- Plugins for Shopify, WooCommerce, Magento, PrestaShop, Wix, Shoper, IdoSell and BaseLinker.
Plans
Kiyoh
Pricing could not be confirmed. See kiyoh.com.
TrustMate
TrustGO$23
per month, 100 invitations (billing term not shown)
Company reviews, widgets, Google Stars, reports, instant reviews, a reputation manager and a company profile page.
TrustBOOST$47
per month (billing term not shown)
TrustGO plus automated comments, review tagging, all widgets, product reviews, photo and video collection and A/B testing.
TrustPRO$103
per month, 2,000 invitations (billing term not shown)
Adds AI dynamic hints, a Q&A module, Google Shopping stars, surveys with NPS and collection across markets.
Ways to pay less
Kiyoh
No public discounts listed.
TrustMate
- Annual discount
Save 18% with annual payment
The pricing page says choosing annual payment saves 18% against paying monthly.
Common questions
Which is cheaper, Kiyoh or TrustMate?
As of Nov 13, 2026, Kiyoh has no price we could confirm, and TrustMate starts at $23 per month for 100 invitations (billing term not shown).
Which has a free plan, Kiyoh or TrustMate?
As of Nov 13, 2026, neither Kiyoh nor TrustMate has a free plan. TrustMate has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.