Salesmsg vs Textline
We give Salesmsg a 2.6 GPA and Textline a 2.2, out of 4.0. Salesmsg grades higher on ease of use. They get the same grade on value for money, the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Salesmsg
Business texting and calling that logs to your CRM
Free trial · from $21/mo
How we grade them
| 2.6GPASalesmsgGood | 2.2GPATextlineFair | |
|---|---|---|
| Value for money | CBasic is $21 a month billed yearly ($25 monthly) for 1 seat, 1 number and 500 credits, right at the dear end of what this category charges. Extra seats are $10 each, but they share the same credits, and 2,500 credits a month costs $84. | CNo published base price: sales quotes it. With no figure it sits at the ordinary grade, and there's no per-head cost for five to give. The add-ons hint it isn't cheap: extra agents are $50 a month on Essentials and $70 on Pro. |
| Free plan and trial | CA 14-day free trial, but a thin one: 25 credits on a temporary number, up to 10 contacts, and a "Salesmsg Trial:" watermark on outgoing texts. There's no free plan. | CA 14-day free trial with no credit card needed to sign up. No free plan. |
| Features | CTexting is done fully, with a shared inbox, broadcasts, drips and AI agents, and calls get routing, recording and a power dialer. But it's built to sit beside a CRM rather than be your whole phone system, and every call minute burns the credits your texts need. | CA shared texting inbox, text-enabled landlines, automations, announcements, surveys, webchat and Facebook and Instagram messages. It does texting fully, but that's a smaller job than this category's: no voice calling, and calls only forward elsewhere. |
| Ease of use | A4.7 from 1,644 App Store ratings. You get a temporary number the moment you sign up and can start texting straight away. | CNo App Store rating on record. There's a landline to text-enable or a number to set up, plus registration for local numbers. |
| Platforms and integrations | BWeb, iPhone and Android, with two-way HubSpot and Salesforce sync plus Pipedrive, ActiveCampaign, Keap, Calendly, Zapier and Slack. There's no desktop app, which keeps it off an A. | BWeb, iPhone, Android and a Chrome extension, with Salesforce, HubSpot, Zendesk, Freshdesk, Slack, Pipedrive, Zapier and Aircall, plus an API. No desktop app. |
| Best for | texting and calling leads from inside your CRM | teams answering customers by text |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Salesmsg and Textline. How we grade
Where they differ
- Only Textline lists a browser extension.
- Salesmsg also covers workflow automation, AI agents, business phone line and sMS marketing.
- Textline also covers surveys and live chat.
In commonWebiOSAndroidShared inboxBusiness texting
At a glance
| Salesmsg | Textline | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $21 per month for 500 credits a month, billed annually ($25 billed monthly) | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial with 25 message credits and a temporary number | 14-day free trial, no credit card required to sign up |
| Web | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | SalesMessage, Inc. | Textline, Inc. |
| Price read from | salesmessage.com | Not confirmed |
| Checked | Oct 18, 2026 | Oct 17, 2026 |
Who each one suits
Salesmsg
- Sales teams that text and call leads from inside HubSpot or Salesforce
- Marketing teams running SMS broadcasts and drip campaigns
- Healthcare practices that need texting under a signed BAA
Textline
- Support and operations teams that answer customers by text
- Businesses that want to text from their existing landline number
- Healthcare teams that need HIPAA-compatible texting
Worth knowing
Salesmsg
- Texts and calls share one credit pool: an SMS uses 1, an MMS 2, a call minute 1 and a forwarded minute 2. AI texting agents add 2 per message, and plan credits do not roll over.
- Extra seats cost $10 a month and extra numbers $5 a month; a US local number adds carrier 10DLC fees, including a $10 monthly campaign fee and $15 one-time verification.
- Basic and Pro differ mainly in their credit tiers; Basic tops out at 7,500 credits a month, and more needs Pro or Enterprise.
- The trial gives 25 credits on a temporary number, reaches up to 10 contacts, and adds a "Salesmsg Trial:" watermark to outgoing texts.
Textline
- Textline publishes no base plan prices; sales quotes them. Extra agents are $50 a month on Essentials and $70 on Pro, and extra numbers $15 a month.
- There is no voice calling: Textline numbers can only forward calls elsewhere.
- Essentials includes 600 message credits a month and Pro 2,000; more cost $0.03 each in advance or $0.04 as automatic backup credits, and an MMS uses 3.
- A 10-digit local number adds a $15 monthly campaign registration fee; toll-free numbers have no monthly registration fee.
Key features
Salesmsg
- Two-way texting and shared inbox
- Send and receive SMS and MMS from a computer or phone on a local or toll-free number, with shared team inboxes, scheduled messages and after-hours auto-replies.
- Calling and power dialer
- Inbound and outbound calls from the business number, recorded, transcribed and synced to the CRM, with round-robin or IVR routing and a power dialer for call lists.
- Broadcasts and drip campaigns
- One-off broadcasts, multi-step drips with ringless voicemail and delays, and sends timed to each contact's own dates, triggered from CRM events.
- CRM sync
- Native two-way sync with HubSpot and Salesforce logs texts, calls and AI summaries on the contact record; Pipedrive, ActiveCampaign and Keap also connect.
- AI agents
- A booking agent schedules meetings through Calendly, a calling agent answers calls when the team is offline, and an inbox agent replies to and routes common texts.
- HIPAA mode
- Turns on encryption, 2FA, session controls and audit logging; Salesmsg says it provides a BAA for qualifying accounts.
Textline
- Shared texting inbox
- Agents share one inbox for SMS and MMS, with departments for separate numbers, claiming, dispositions, whispers and tags.
- Text-enabled landlines
- Most existing landline numbers can be text-enabled without losing calls; a ported cell number loses voice and native texting.
- Automations and announcements
- Automatic replies, scheduled messages and one-to-many announcements on every plan; routes and timer automations come with Pro.
- Webchat and social messages
- A website chat widget that can move a conversation to SMS, plus Facebook and Instagram messages in the same inbox.
- Surveys
- NPS and CSAT surveys by text on Essentials, and custom surveys on Pro and Enterprise.
- Security and HIPAA
- MFA, consent webforms and sensitive data redaction, with HIPAA-compatible plans offered at a separate base fee.
Plans
Salesmsg
Basic$21
per month for 500 credits, billed annually ($25 billed monthly)
1 seat and 1 number included. Price rises with credits: $84 a month billed annually ($99 monthly) at 2,500 credits a month, up to 7,500.
Pro$277
per month for 10,000 credits, billed annually ($329 billed monthly)
The larger credit tiers for heavier texting and calling, with 1 seat and 1 number. $1,260 a month billed annually ($1,499 monthly) at 50,000 credits.
EnterpriseCustom
Custom credits, seats and numbers for businesses where texting is central to operations, through sales.
Textline
Pricing could not be confirmed. See textline.com.
Ways to pay less
Salesmsg
- Annual discount
Two months free with annual billing
The pricing page says annual billing gets 2 months free: Basic is $21 a month billed yearly against $25 monthly, and Pro $277 against $329.
Textline
No public discounts listed.
