Aircall vs Salesmsg
We give Aircall and Salesmsg the same GPA: 2.6 out of 4.0. Aircall grades higher on features and platforms. Salesmsg grades higher on value for money and ease of use. They get the same grade on the free plan.
Price, platforms and features side by side. The table says where each price was read and when.
Aircall
Cloud phone system for sales and support teams, with AI voice agents
Salesmsg
Business texting and calling that logs to your CRM
How we grade them
| 2.6GPAAircallGood | 2.6GPASalesmsgGood | |
|---|---|---|
| Value for money | D$30 a head for five on Essentials, billed yearly, which puts it in this category's dearest tenth ($29 and up). There's a 3-license minimum, so even one person pays $90 a month. Summaries and the power dialer need Professional at $50. | CBasic is $21 a month billed yearly ($25 monthly) for 1 seat, 1 number and 500 credits, right at the dear end of what this category charges. Extra seats are $10 each, but they share the same credits, and 2,500 credits a month costs $84. |
| Free plan and trial | CThere's a free trial with 100 AI Voice Agent minutes, but the listing doesn't give its length or say whether it needs a card. No free plan. | CA 14-day free trial, but a thin one: 25 credits on a temporary number, up to 10 contacts, and a "Salesmsg Trial:" watermark on outgoing texts. There's no free plan. |
| Features | BA shared call inbox, phone menus and queues, recording with AI transcripts on every plan, 50 AI Voice Agent minutes a month, and a power dialer on Professional. It covers the whole job for a calling team. | CTexting is done fully, with a shared inbox, broadcasts, drips and AI agents, and calls get routing, recording and a power dialer. But it's built to sit beside a CRM rather than be your whole phone system, and every call minute burns the credits your texts need. |
| Ease of use | B4.5 from about 340 App Store ratings. Fine, though that's not many ratings for a phone app. | A4.7 from 1,644 App Store ratings. You get a temporary number the moment you sign up and can start texting straight away. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone, Android and a Chrome extension, with 250+ integrations such as Salesforce, HubSpot, Zendesk and Intercom, plus APIs and webhooks. | BWeb, iPhone and Android, with two-way HubSpot and Salesforce sync plus Pipedrive, ActiveCampaign, Keap, Calendly, Zapier and Slack. There's no desktop app, which keeps it off an A. |
| Best for | sales and support teams that log calls in a CRM | texting and calling leads from inside your CRM |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Aircall and Salesmsg. How we grade
Price against what you get
Aircall starts at $30 a month for each person and scores 3.3 out of 4 on features, ease of use and platforms. Salesmsg starts at $21 a month and scores 3.0.
Aircall scores higher, and starts $9 a month higher: the question is whether the extra is worth that to you. Of the other business phone systems on the chart, 1 scores higher than Aircall for less, and 5 score higher than Salesmsg for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Aircall starts at $30 per license / month, billed annually. Salesmsg starts at $21 per month for 500 credits a month, billed annually ($25 billed monthly).
- Only Aircall lists macOS and Windows apps.
- Only Aircall lists a browser extension.
- Aircall also covers transcription and AI support agent.
- Salesmsg also covers workflow automation, AI agents and sMS marketing.
At a glance
| Aircall | Salesmsg | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $30 per license / month, billed annually | $21 per month for 500 credits a month, billed annually ($25 billed monthly) |
| Free plan | None | None |
| Free trial | Free trial with 100 AI Voice Agent minutes at sign-up; its length is not stated | 14-day free trial with 25 message credits and a temporary number |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | Aircall | SalesMessage, Inc. |
| Price read from | aircall.io | salesmessage.com |
| Checked | Oct 17, 2026 | Oct 18, 2026 |
Who each one suits
Aircall
- Sales and support teams that log every call in a CRM or help desk
- Teams of three or more sharing the same incoming lines
- Businesses that want an AI agent to take overflow or after-hours calls
Salesmsg
- Sales teams that text and call leads from inside HubSpot or Salesforce
- Marketing teams running SMS broadcasts and drip campaigns
- Healthcare practices that need texting under a signed BAA
Worth knowing
Aircall
- Essentials and Professional need at least 3 licenses; Enterprise starts at 25.
- The page lists annual prices; monthly billing gives up the stated 25% annual saving.
- One local or toll-free number is included; each extra number is $6 a month, and international calls on Essentials and Professional cost extra.
- Add-ons include AI Assist Pro at $49, Analytics+ at $15 and WhatsApp at $10 per seat a month; extra AI Voice Agent minutes cost $175 for 500.
Salesmsg
- Texts and calls share one credit pool: an SMS uses 1, an MMS 2, a call minute 1 and a forwarded minute 2. AI texting agents add 2 per message, and plan credits do not roll over.
- Extra seats cost $10 a month and extra numbers $5 a month; a US local number adds carrier 10DLC fees, including a $10 monthly campaign fee and $15 one-time verification.
- Basic and Pro differ mainly in their credit tiers; Basic tops out at 7,500 credits a month, and more needs Pro or Enterprise.
- The trial gives 25 credits on a temporary number, reaches up to 10 contacts, and adds a "Salesmsg Trial:" watermark to outgoing texts.
Key features
Aircall
- Shared call inbox
- Calls and texts land in a shared inbox where teammates assign them, comment on them and see shared contacts, with ring groups and extensions.
- Call routing
- Keypad menus, business-hours and date rules and call queues on every plan. Professional adds smart routing by CRM owner and queue callback.
- Recording and AI transcripts
- Calls and voicemails are recorded and transcribed on every plan. Summaries, sentiment and key topics come with Professional.
- AI Voice Agents
- AI agents answer calls in 38 languages, handle FAQs, book meetings and hand off to staff. Each plan includes 50 minutes a month; more are sold in bundles.
- Outbound tools
- Professional adds a Power Dialer that works through up to 1,000 imported numbers, voicemail drop and outbound calling campaigns.
- 250+ integrations
- Calls sync to CRMs and help desks such as Salesforce, HubSpot, Zendesk and Intercom, with APIs and webhooks for custom work.
Salesmsg
- Two-way texting and shared inbox
- Send and receive SMS and MMS from a computer or phone on a local or toll-free number, with shared team inboxes, scheduled messages and after-hours auto-replies.
- Calling and power dialer
- Inbound and outbound calls from the business number, recorded, transcribed and synced to the CRM, with round-robin or IVR routing and a power dialer for call lists.
- Broadcasts and drip campaigns
- One-off broadcasts, multi-step drips with ringless voicemail and delays, and sends timed to each contact's own dates, triggered from CRM events.
- CRM sync
- Native two-way sync with HubSpot and Salesforce logs texts, calls and AI summaries on the contact record; Pipedrive, ActiveCampaign and Keap also connect.
- AI agents
- A booking agent schedules meetings through Calendly, a calling agent answers calls when the team is offline, and an inbox agent replies to and routes common texts.
- HIPAA mode
- Turns on encryption, 2FA, session controls and audit logging; Salesmsg says it provides a BAA for qualifying accounts.
Plans
Aircall
Essentials$30
per license / month, billed annually
3-license minimum. Unlimited US and Canada calls, SMS and MMS, a shared inbox, recordings with AI transcripts, IVR and 50 AI Voice Agent minutes a month.
Professional$50
per license / month, billed annually
3-license minimum. Adds AI call summaries, smart routing and queue callback, Power Dialer, outbound campaigns, whisper and barge, and full API access.
EnterpriseCustom
For 25 licenses or more. Adds unlimited global calls, SSO and SCIM, HIPAA compliance, an enterprise SLA and prioritized support.
Salesmsg
Basic$21
per month for 500 credits, billed annually ($25 billed monthly)
1 seat and 1 number included. Price rises with credits: $84 a month billed annually ($99 monthly) at 2,500 credits a month, up to 7,500.
Pro$277
per month for 10,000 credits, billed annually ($329 billed monthly)
The larger credit tiers for heavier texting and calling, with 1 seat and 1 number. $1,260 a month billed annually ($1,499 monthly) at 50,000 credits.
EnterpriseCustom
Custom credits, seats and numbers for businesses where texting is central to operations, through sales.
Ways to pay less
Aircall
- Annual discount
Save 25% by paying annually
Aircall's pricing page states that annual billing costs 25% less than monthly billing, with the 3-license minimum either way.
Salesmsg
- Annual discount
Two months free with annual billing
The pricing page says annual billing gets 2 months free: Basic is $21 a month billed yearly against $25 monthly, and Pro $277 against $329.
