TheraPlatform vs TherapyNotes (2026): which should you pick?

Pick TheraPlatform if

• Fits if you are a solo therapist who wants video sessions inside the same tool
• Makes sense if you bill insurance and want it in one place

Look elsewhere if

• Tight if you want a second provider, because Basic cannot add one
• Pricey once you add extras, as text reminders, claims, faxing, recording and AI Notes are billed on top
• Skip it if you want phone apps, since the pages list none
• Watch out: the 3-month early-bird prices are not the ongoing price

Pick TherapyNotes if

• Fits if you're a solo therapist billing insurance who wants a phone line answered at any hour
• Works for behavioral health groups with many billers and schedulers, as non-clinical users aren't charged

Look elsewhere if

• Pricey if you're solo, as $69 a month is near the top of what this category charges
• Watch out: Group and Enterprise rise to $89 plus $60 per extra clinician from 1 December 2026
• Watch out: eligibility checks and reminders are 14¢ each, e-claims 25¢ from December, mailed claims $1, cards 3.1% + 30¢
• Pricey if you want more than the basics: TherapyFuel AI is $40 a clinician, ePrescribe $65, and HD or group telehealth $15
• Watch out: Enterprise needs at least 30 users, and full medical billing and credentialing go through partners at unpublished prices

TheraPlatform

• Basic cannot add providers; a second provider needs Pro or Pro Plus.
• Several features are billed on top of the plan: text reminders, claims, insurance checks, faxing, session recording and AI Notes.
• The pricing page does not say whether the listed monthly figures assume annual billing.
• It is a web product; the pages read list no mobile apps.

TherapyNotes

• Group and Enterprise rates rise to $89 for the first clinician plus $60 per additional from 1 December 2026; Solo stays at $69.
• Much is billed per use: 14¢ per eligibility check or text and voice reminder, 25¢ per e-claim from December, $1 per mailed claim, 3.1% + 30¢ per card payment.
• TherapyFuel AI is $40 per clinician a month, ePrescribe $65 per prescriber a month, and Premium Telehealth $15 per clinician a month.
• Enterprise needs at least 30 users. Full medical billing and credentialing come through partners, at prices not published.

TheraPlatform

Video sessions

Built-in video with screen sharing, group sessions, a waiting room, a whiteboard and more than 30 interactive therapy apps. Session recording and transcription are billed per minute.

Scheduling and client portal

Color-coded calendar, online booking, a booking widget for a website, email reminders and a client portal with secure messaging. Text reminders cost $0.02 per message.

Notes and treatment plans

Customizable progress notes, assessments and treatment plans, a template library, outcome measures, ICD-10 search and client signatures. AI Notes is an add-on at $30 per provider.

Invoicing and payments

Automated invoicing, superbills, card processing, AutoPay and payment reminders, with a free biller account.

Insurance claims

CMS-1500 claims, batching, ERA with auto payment posting and EOBs. Electronic claim filing is $0.25 per claim and insurance verification is $0.10 per request.

TherapyNotes

Clinical notes and outcome measures

Progress, intake and consultation notes whose sections can be rearranged or added to, a group progress note wizard, a play therapy template and an outcome measure library.

TherapyFuel AI tools

A $40-per-clinician add-on whose Scribe transcribes sessions to draft notes. Once one clinician has it, the whole practice can generate client history summaries and contact notes.

Insurance billing

Electronic and paper claims, secondary claims, real-time eligibility checks and electronic remittance advice, each charged per use, with card payments that can be charged automatically overnight.

TherapyPortal

A custom client portal for secure messages, documents, forms and outcome measures, which can be sent to every active client at once.

Telehealth

Basic telehealth is free for two participants in standard definition. Premium, at $15 per clinician a month, allows 16 participants in full HD with screen sharing and captions.

Mobile app and support

An iPhone, iPad and Android companion app for the agenda, client details offline, messaging and telehealth, plus 24/7 live phone and email support for every user.

TheraPlatform

• Basic$39

  per month for 1 provider (billing period not stated)

  One provider only, with unlimited clients, scheduling, documentation, billing, insurance billing and unlimited telehealth. Early-bird: $19.50 for 3 months.

• Pro$69

  per month, plus $39 per extra provider (billing period not stated)

  Adds more providers at $39 each, with the same core features as Basic. The page shows $34.50 for 3 months as an early-bird offer.

• Pro Plus$79

  per month, plus $49 per extra provider (billing period not stated)

  Adds more providers at $49 each, with the same core features. The page shows $39.50 for 3 months as an early-bird offer.

TherapyNotes

• Solo$69

  per month for 1 user

  For a provider who is the only user on the account. Unlimited clients, appointments and notes, client portal, basic telehealth and 24/7 support.

• Group$79

  per month, plus $50 per additional clinician

  Unlimited non-clinical users such as billers and schedulers. Rises to $89 plus $60 per additional clinician from 1 December 2026.

• Enterprise$79

  per month, plus $50 per additional clinician

  Group rates for accounts of at least 30 users, with a designated account manager. Same 1 December 2026 rise as Group.

TheraPlatform

• Other savings

  Early-bird 50% off for 3 months

  The pricing page lists 50% off the first 3 months for new customers who purchase during the free trial: $19.50, $34.50 and $39.50 a month on the three plans.

TherapyNotes

• Education

  Free classroom accounts

  TherapyNotes is free for simulated practices in a classroom, whatever the class size; these accounts leave out insurance and other billing features.