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respond.io alternatives · Help Desks

respond.io alternatives with a Mac app

The respond.io listing does not include a Mac app. 5 of the 22 other help desk and live chat tools in this directory list a Mac app.

respond.io is a paid product with a free trial, starting at $79 per month for up to 5 users, billed annually ($99 billed monthly). 3 of them are free or have a free plan.

5 tools · Listings checked up to Oct 18, 2026 · Where the facts come from

How each one differs from respond.io

  1. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). respond.io starts at $79 per month for up to 5 users, billed annually ($99 billed monthly).
    • Tidio has a free plan. respond.io does not, though it has a free trial.
    • Only Tidio lists macOS and Windows apps.
    • Tidio also covers help desk.
    Tidio vs respond.ioTidio pricing and details

  2. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp starts at $45 per workspace / month, with 4 seats. respond.io starts at $79 per month for up to 5 users, billed annually ($99 billed monthly).
    • Crisp has a free plan. respond.io does not, though it has a free trial.
    • Only Crisp lists macOS and Windows apps.
    • Crisp also covers help center.
    Crisp pricing and details

  3. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). respond.io starts at $79 per month for up to 5 users, billed annually ($99 billed monthly).
    • Only Text by LiveChat lists macOS and Windows apps.
    • Text by LiveChat also covers help desk.
    • respond.io also covers shared inbox and workflow automation.
    Text by LiveChat pricing and details

  4. Richpanel

    AI agents, help desk and a self-service portal for online stores

    • Only Richpanel lists macOS and Windows apps.
    • Richpanel also covers help desk and help center.
    • respond.io also covers shared inbox and workflow automation.
    Richpanel pricing and details

  5. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    • tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. respond.io starts at $79 per month for up to 5 users, billed annually ($99 billed monthly).
    • tawk.to has a free plan. respond.io does not, though it has a free trial.
    • Only tawk.to lists Windows and macOS apps.
    • tawk.to also covers help desk and help center.
    tawk.to pricing and details

Common questions

Which respond.io alternatives have a Mac app?

Tidio, Crisp, Text by LiveChat, Richpanel and tawk.to list a Mac app.

Does respond.io have a Mac app?

The respond.io listing does not include a Mac app. It lists Web, iOS and Android.

Which of these help desk and live chat tools are free?

Tidio, Crisp and tawk.to are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Oct 18, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to respond.io: the alternatives its listing names first, then the tools that share the most features with it.