Alternatives · AI Agents
Yellow.ai alternatives
As of Nov 12, 2026, the highest-graded Yellow.ai alternative is Intercom Fin (2.2 GPA). The best free one is Botpress (2.2 GPA).
Yellow.ai compared with 9 alternatives: Kore.ai, Cognigy, Ada, Intercom Fin, Sierra and 4 more.
Yellow.ai has a free plan. 1 of the 9 alternatives is free or has a free plan. 2 more offer a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
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At a glance
How each one differs from Yellow.ai
Kore.ai
Enterprise agent platform for service, work and process automation
- Kore.ai has no free plan, unlike Yellow.ai.
- Kore.ai also covers AI search.
Suits: Large enterprises with service, HR and IT agent needs
Cognigy
Enterprise AI agents for voice and chat in the contact center
- Cognigy has no free plan, unlike Yellow.ai.
- Cognigy also covers live chat.
- Cognigy does not cover workflow automation, which Yellow.ai does.
Suits: Large contact centers running voice automation
Ada
AI customer service agent platform for chat, email, voice and social
- Ada has no free plan, unlike Yellow.ai.
- Ada does not cover workflow automation, which Yellow.ai does.
Suits: Support teams that want an agent managed from a dashboard
Intercom Fin
AI customer service agent billed per resolved conversation
- Intercom Fin starts at $19 per seat / month, billed annually, plus $0.99 per Fin outcome.
- Intercom Fin has no free plan, only a free trial, unlike Yellow.ai.
- Intercom Fin also covers help desk and live chat.
- Intercom Fin does not cover workflow automation, which Yellow.ai does.
Suits: Support teams that want to pay only for conversations the AI resolves
Sierra
Conversational AI agents for customer service at large brands
- Sierra has no free plan, unlike Yellow.ai.
- Sierra does not cover workflow automation, which Yellow.ai does.
Suits: Large consumer brands handling high volumes of conversations
Aisera
AI service desk and IT operations agents for the enterprise
- Aisera has no free plan, unlike Yellow.ai.
- Aisera also covers help desk.
- Aisera does not cover AI support agent, which Yellow.ai does.
Suits: Enterprise IT teams automating service desk tickets
Botpress
AI agent builder and helpdesk priced by conversation volume
- Botpress starts at $150 per month for 250 conversations, billed annually.
- Botpress also covers whatsApp messaging.
- Botpress does not cover workflow automation, which Yellow.ai does.
Suits: Support teams that want AI agents billed by conversation, not seat
Decagon
AI concierge agents for customer support across voice, chat and email
- Decagon has no free plan, unlike Yellow.ai.
- Decagon also covers a/B testing.
- Decagon does not cover workflow automation, which Yellow.ai does.
Suits: Enterprise support teams replacing scripted bots
Voiceflow
Platform to build and ship chat and voice AI agents
- Voiceflow has no free plan, only a free trial, unlike Yellow.ai.
- Voiceflow does not cover workflow automation, which Yellow.ai does.
Suits: Customer support teams building chat and voice agents
Limits worth knowing in Yellow.ai
- The Free plan lists many features as limited, and extra resolutions cost $0.99 each.
- Enterprise pricing is not published.
- The Free plan table lists 1,000 user records and one active campaign with 10 templates.
Common questions
What are the alternatives to Yellow.ai?
The alternatives to Yellow.ai in this directory are Kore.ai, Cognigy, Ada, Intercom Fin, Sierra, Aisera, Botpress, Decagon and Voiceflow. Each one has a side-by-side comparison with Yellow.ai.
Is there a free alternative to Yellow.ai?
Yes. Botpress has a free plan alongside paid ones.
When were these prices checked?
Every listing on this page was checked on Nov 12, 2026, against the pages it cites. Vendors change prices without notice, so confirm on their site before you buy.