Zammad alternatives · Help Desks
Zammad alternatives with a Mac app
The Zammad listing does not include a Mac app. 7 of the 66 other help desk and live chat tools in this directory list a Mac app.
Zammad has a free plan. Paid plans start at €7 per agent / month, billed annually (€9 billed monthly). 5 of them are free or have a free plan.
7 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
How each one differs from Zammad
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
- Only Tidio lists macOS, Windows, iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- Tidio also covers AI support agent.
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats. Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
- Only Crisp lists macOS, Windows, iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- Crisp also covers help center and AI support agent.
- Free trial · from $19/mo
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
- Zammad has a free plan. Text by LiveChat does not, though it has a free trial.
- Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- Free trial
Richpanel
AI agents, help desk and a self-service portal for online stores
- Zammad has a free plan. Richpanel does not, though it has a free trial.
- Only Richpanel lists macOS, Windows, iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- Richpanel also covers help center and AI support agent.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
- Only tawk.to lists Windows, macOS, iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- tawk.to also covers help center and AI support agent.
- Free plan · from $28/mo
JivoChat
Live chat and messenger inbox with a free plan and paid add-on modules
- JivoChat starts at $28 per agent / month, billed annually. Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
- Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- JivoChat also covers AI support agent, whatsApp messaging and chatbots.
- Free plan · from $29/mo
Chaport
Live chat with a free plan, chatbots and a knowledge base
- Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
- Only Chaport lists Windows, macOS, iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- Chaport also covers help center and chatbots.
Common questions
Which Zammad alternatives have a Mac app?
Tidio, Crisp, Text by LiveChat, Richpanel, tawk.to, JivoChat and Chaport list a Mac app.
Does Zammad have a Mac app?
The Zammad listing does not include a Mac app. It lists Web.
Which of these help desk and live chat tools are free?
Tidio, Crisp, tawk.to, JivoChat and Chaport are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Zammad: the alternatives its listing names first, then the tools that share the most features with it.