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Zammad alternatives · Help Desks

Zammad alternatives with an iPhone and iPad app

The Zammad listing does not include an iPhone and iPad app. 30 of the 66 other help desk and live chat tools in this directory list an iPhone and iPad app.

Zammad has a free plan. Paid plans start at €7 per agent / month, billed annually (€9 billed monthly). 12 of them are free or have a free plan.

30 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

The 12 closest to Zammad

  1. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Only FreeScout lists iOS and Android apps.
    • FreeScout also covers help center.
    FreeScout vs ZammadFreeScout pricing and details

  2. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Only Chatwoot lists iOS and Android apps.
    • Chatwoot also covers help center and AI support agent.
    • Zammad also covers help desk.
    Chatwoot vs ZammadChatwoot pricing and details

  3. Freshdesk

    Email ticketing help desk with a knowledge base and AI agents

    • Freshdesk starts at $19 per agent / month, billed annually. Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Zammad has a free plan. Freshdesk does not, though it has a free trial.
    • Only Freshdesk lists iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    Freshdesk vs ZammadFreshdesk pricing and details

  4. Zendesk

    Ticketing, messaging, help center and AI agents for support teams

    • Zendesk starts at $19 per agent / month, billed annually ($25 billed monthly). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Zammad has a free plan. Zendesk does not, though it has a free trial.
    • Only Zendesk lists iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    Zendesk vs ZammadZendesk pricing and details

  5. Spiceworks Help Desk

    Free cloud ticketing for IT teams, with a low-cost ad-free tier

    • Spiceworks Help Desk starts at $6 per seat / month, billed annually ($7 billed monthly). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Only Spiceworks Help Desk lists iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    • Spiceworks Help Desk also covers workflow automation, reports and help center.
    Spiceworks Help Desk vs ZammadSpiceworks Help Desk pricing and details

  6. Intercom

    Helpdesk with live chat and the Fin AI agent priced per outcome

    • Intercom starts at $29 per seat / month, billed annually ($39 billed monthly). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Zammad has a free plan. Intercom does not, though it has a free trial.
    • Only Intercom lists iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    Intercom pricing and details

  7. Deskpro

    Help desk for cloud or self-hosted use, with seat minimums

    • Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Zammad has a free plan. Deskpro does not.
    • Only Deskpro lists iOS and Android apps.
    • Zammad is open source, according to its own site.
    Deskpro pricing and details

  8. Helpwise

    Shared inbox for email, chat, WhatsApp and SMS with a help center

    • Helpwise starts at $12 per user / month, billed annually ($15 billed monthly). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Zammad has a free plan. Helpwise does not, though it has a free trial.
    • Only Helpwise lists iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    Helpwise pricing and details

  9. Jitbit Help Desk

    Ticketing system with cloud plans and a self-hosted license

    • Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Zammad has a free plan. Jitbit Help Desk does not, though it has a free trial.
    • Only Jitbit Help Desk lists iOS and Android apps.
    • Zammad is open source, according to its own site.
    Jitbit Help Desk pricing and details

  10. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    • Tidio also covers AI support agent.
    Tidio pricing and details

  11. Zoho Desk

    Low-cost ticketing help desk with a free plan for three users

    • Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Only Zoho Desk lists iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    • Zoho Desk also covers reports, help center and AI support agent.
    Zoho Desk pricing and details

  12. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp starts at $45 per workspace / month, with 4 seats. Zammad starts at €7 per agent / month, billed annually (€9 billed monthly).
    • Only Crisp lists macOS, Windows, iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    • Crisp also covers help center and AI support agent.
    Crisp pricing and details

18 more that list an iPhone and iPad app

All 30 in one table

Common questions

Which Zammad alternatives have an iPhone and iPad app?

FreeScout, Chatwoot, Freshdesk, Zendesk, Spiceworks Help Desk, Intercom, Deskpro, Helpwise and 22 more list an iPhone and iPad app.

Does Zammad have an iPhone and iPad app?

The Zammad listing does not include an iPhone and iPad app. It lists Web.

Which of these help desk and live chat tools are free?

FreeScout, Chatwoot, Spiceworks Help Desk, Tidio, Zoho Desk, Crisp, Smartsupp, Chatra and 4 more are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Zammad: the alternatives its listing names first, then the tools that share the most features with it.