BookingKoala vs GorillaDesk (2026): which should you pick?

Pick BookingKoala if

• Fits if you run a new cleaning, pet care or lawn care business and want a website and booking in one place
• Works for owners who want customer and provider logins without custom development

Look elsewhere if

• Not for you if you need quoting or invoicing, as the listing shows booking and scheduling rather than the billing side
• Tight if your team is growing, because each team member counts as a provider and moves you up a tier
• Pricey if you want campaigns, which start at Premium for $197 a month and stop at 5,000 contacts
• Watch out: the pricing page doesn't say whether $27, $57 and $197 are billed monthly or yearly
• Watch out: GPS clock in and out and SMS notifications start on the $57 Growing plan

Pick GorillaDesk if

• Fits if you run pest control and need chemical use records for every visit
• Works for lawn care and pool businesses with the same stops every week

Look elsewhere if

• Pricey if you text customers a lot, as it's $5 a month for a number plus credits from $50
• Tight if you need online booking or QuickBooks sync, which start on Pro at $99 a route
• Not for you if each tech runs a separate route and money's tight: routes two and three add $50 each on Basic, and on Growth route two alone adds $100
• Watch out: Basic routes up to 25 stops, and a yearly plan is billed in full at the start
• Skip it if you want a desktop app, as it's web, iPhone and Android only

BookingKoala

• Price rises with providers, storage or contacts; Premium goes from $237 a month at 60 providers in $40 steps.
• The pricing page shows monthly figures only and does not say whether they are billed monthly or yearly.
• Each team member counts as a provider, which can move a business into a higher tier.
• Campaigns are limited to 5,000 contacts in Premium; contacts above that raise the price unless Campaigns is disabled.

GorillaDesk

• Price is per route schedule: extra routes cost $50 a month each on Pro; Basic adds $50 then $30, and Growth $100, then $50, with 5 routes at $499.
• Texting costs extra: $5 a month for a local number, plus credits from $50 for 1,000 messages.
• Online booking, the customer portal, QuickBooks Online sync, Zapier and the API need Pro or Growth.
• A yearly subscription is billed in full up front; monthly plans can be cancelled or frozen at any time.

BookingKoala

Website builder and booking forms

A drag-and-drop theme builder creates a site, or customizable booking forms can be placed on an existing one. Customers pick services and see price and availability.

Smart scheduling

Scheduling and rescheduling is automated, so customers and staff can find open slots without manual back-and-forth.

Provider and customer accounts

Providers see their own bookings, payments, tips and ratings. Customers manage appointments, refer friends and buy gift cards from their own account.

Campaigns and SMS

Emails and texts can be sent to collected contacts, automatically or by hand. Over 100 SMS notifications start on the Growing plan; campaigns are in Premium.

Hiring module

Forms and quizzes with automation help capture and filter applicants for provider roles.

Reports, GPS and clocking

Advanced reports cover revenue, bookings, ratings and cancellation reasons. GPS tracking and per-job clock in and out start on the Growing plan.

GorillaDesk

Scheduling and routing

Jobs appear as pins on a map and Basic orders up to 25 stops at a time; Pro routes with real street drive times and Growth suggests the best open slot.

Invoices, estimates and work orders

Automated invoices with flexible frequencies, estimates and work orders; Pro adds subscription billing through Square or Stripe and e-signatures.

Chemical and device tracking

Record material and chemical use for reports on every plan, and from Pro barcode traps and devices at commercial sites and track trends.

Automated reminders

Appointment confirmations, reminders and late-payment notices go out by email and text automatically, and broadcasts reach everyone on a day's calendar.

Booking, portal and reviews

From Pro, customers book from your website, manage their account in a portal and get asked for reviews after the visit.

Sales pipeline on Growth

Growth adds lead stages, sales opportunities with close dates, pipeline reports and estimate packages with required and optional items.

BookingKoala

• Starter$27

  per month for up to 5 providers or 5 GB

  Website builder, own domain, booking forms, smart scheduling and lead capture. The page does not state the billing basis.

• Growing$57

  per month for up to 15 providers or 15 GB

  Starter plus advanced reports, referrals and ratings, gift cards, GPS clock in and out, prospects and SMS notifications.

• Premium$197

  per month for up to 50 providers or 50 GB

  Growing plus campaigns (5,000 contacts), multi-step forms, daily discounts, multilingual and funnels. $237 a month at 60 providers.

GorillaDesk

• Basic$49

  per month for 1 route schedule, billed monthly

  Unlimited users, invoices, estimates, work orders, routing up to 25 stops, automations and 20 reports. Routes 2–3 add $50/mo each, 4+ add $30.

• Pro$99

  per month for 1 route schedule, billed monthly

  Adds online booking, a customer portal, subscription billing, Drive Matrix routing, reviews, e-signatures, QuickBooks Online, API and time clock.

• Growth$149

  per month for 1 route schedule, billed monthly

  Adds map measuring, best-time scheduling, estimate packages, a sales pipeline, custom fields and multi-branch support. Route 2 adds $100/mo, routes 3–4 $50 each.

BookingKoala

No public discounts listed.

GorillaDesk

• Annual discount

  One month free with yearly billing

  The pricing page offers a month free for paying yearly; the whole year is billed at the start of the subscription.