Fieldmagic vs ServiceM8 (2026): which should you pick?

Pick Fieldmagic if

• Fits if you are a team of up to 5 doing under 30 jobs a month and want to start for nothing
• Works for firms that bill through Xero, MYOB or QuickBooks

Look elsewhere if

• Tight if you are busy: the free plan stops at 30 jobs a month and support is AI only
• Pricey if you outgrow it, since Professional is $235 for 5 users and $45 for each one after
• Skip it if you need reports, workflows, the API or recurring plans on the free tier, as they need Professional
• Watch out: the page shows Australian dollars by default and annual billing needs a custom agreement with sales

Pick ServiceM8 if

• Fits if you want everyone on the crew logged in without paying for each seat
• Works for sole traders who book fewer than 30 new jobs a month and want to pay nothing

Look elsewhere if

• Tight if you book more than 50 new jobs a month, since that's where Starter stops and Growing is $79
• Pricey if you need job costing and markup billing, which start on Premium at $149
• Not for you if busy months run past your plan's job allowance, which only Premium Plus at $349 allows
• Watch out: the free plan is 1 user with self-serve support, and every text costs 10¢
• Watch out: asset tracking, forms and proposals need Growing at $79, and the business phone is an add-on from $19

Fieldmagic

• The Free plan stops at 30 jobs per month, and its support is AI only.
• Advanced reporting, custom workflows, API access and recurring service plans need Professional.
• Prices on the page are shown in Australian dollars by default; the USD figures come from the vendor's USD pricing page, and it says billing is available in several currencies.
• Annual billing is available only through a custom agreement with sales.

ServiceM8

• Each plan caps new jobs a month at 30, 50, 150, 500 or 1,500; only Premium Plus lets you go over, at 20¢ a job.
• The free plan has 1 user and self-serve support only, and charges 10¢ per text message.
• Asset tracking, forms and proposals start on Growing at $79 a month; job costing and markup billing need Premium.
• Add-ons cost extra: ServiceM8 Phone, a business phone system, from $19 a month, and Office Agent Pro at $39 a month on paid plans.

Fieldmagic

Scheduling and AI route optimization

Basic scheduling is on the Free plan; Professional adds customer self-scheduling and AI route optimization.

Quoting, invoicing and accounting sync

Quotes, invoices and payments sync both ways with Xero, QuickBooks and MYOB.

Offline mobile app

A mobile app for iOS and Android that works offline is listed on every plan, along with asset inspections and defect management.

Inventory and purchasing

Professional adds multi-warehouse inventory, purchase orders, supplier invoices and cost centers.

AI document conversion

Professional lists AI conversion of PDFs into jobs and into supplier invoices.

API and webhooks

API access, webhooks and a data warehouse are included on Professional.

ServiceM8

Job cards and scheduling

Each job card holds client details, notes, photos, videos and messages. Jobs are scheduled to staff in the app or online, and staff are notified by push.

Quotes, invoices and payments

Build quotes and invoices on site, collect signatures, and take card payments in the app, by Tap to Pay or through an online link, with automatic payment reminders.

Booking and client messages

Clients can get a price and book online. Booking confirmations, reminders, on-the-way texts with arrival tracking and quote follow-ups go out automatically.

Staff GPS and time tracking

A dispatch map shows live staff locations, auto routing plans each day's route, and the app can clock shifts and job time on and off using GPS.

Forms, assets and proposals

From Growing, build certificates and reports as PDF forms, track the service history of equipment, and send visual proposals with several options.

AI Smart Helper

On every plan, an AI helper drafts client emails and texts, fills in quote and invoice items, summarizes jobs and takes spoken requests.

Fieldmagic

• Free$0

  per month for up to 5 users

  30 jobs per month, core asset inspections, basic scheduling, quoting and invoicing, POS, and Xero, MYOB and QuickBooks integrations.

• Professional$235

  per month for 5 users, plus $45 per additional user

  Unlimited jobs, recurring service plans, multi-warehouse inventory, advanced dashboards, customer portal, AI route optimization, API access and priority support.

• EnterpriseCustom

  Unlimited users, custom integrations, SLA, SSO and advanced security, and on-site training. Sold through sales.

ServiceM8

• Free$0

  1 user and 30 new jobs a month, with the core job, quoting and invoicing tools. Self-serve support and texts at 10¢ each.

• Starter$29

  per month for up to 50 new jobs

  Unlimited users, free texts, 24/7 chat and email support, progress invoicing, supplier invoice import and API access.

• Growing$79

  per month for up to 150 new jobs

  Adds asset management, electronic forms, proposals, bundles and a ServiceM8 inbox that turns emails into jobs.

• Premium$149

  per month for up to 500 new jobs

  Adds job costing, markup billing, location insights with property photos and a knowledge base for technicians.

• Premium Plus$349

  per month for 1,500 new jobs, plus 20¢ per extra job

  Everything in Premium for the busiest teams; the only plan that allows jobs beyond its monthly allowance.

Fieldmagic

No public discounts listed.

ServiceM8

• Startups

  50% off the first 12 months for new businesses

  Businesses registered less than 2 years ago get half price on any plan for 12 months, claimed by emailing proof of registration within 14 days of subscribing.