The ProProfs Survey Maker Insider’s Guide
Everything we know about ProProfs Survey Maker in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
ProProfs Survey Maker
The Insider’s Guide
Survey maker with a free plan and unlimited responses on paid tiers
Every plan, grade, refund rule and rival among form and survey tools, read from ProProfs Survey Maker’s own pages.
Made by ProProfs · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from ProProfs Survey Maker’s own pages, its app-store listings and our grades. Every fact in it is on ProProfs Survey Maker’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 56 of the 148 other form and survey tools we grade
ProProfs Survey Maker builds surveys, NPS and CES surveys and web forms from a large question library. Paid plans have no response caps and are sized by email sends and page views. The Business tier adds website intercepts and in-page Nudge surveys.
To get you started, here are 9 things to know about ProProfs Survey Maker, taken from its own pages and our grades.
You build each survey from the library, which is set-up work.
- 1
Best for surveys with a large question library
ProProfs Survey Maker has a large question library, NPS and CES surveys, and no response caps on paid plans.
- 2
Paid plans start at $19.99 a month
As its pricing page puts it: $19.99 per month, billed annually ($39.99 shown crossed out).
- 3
There is a free plan
50 responses, which the page says is forever free, with 500 email sends included.
- 4
It runs on Web
Web.
- 5
Question library
Over a million pre-built questions and 100-plus templates, plus AI help to create surveys on paid plans.
- 6
No response caps
Paid plans list unlimited responses with no overage charges; the limits are email sends and page views.
- 7
Website intercepts and Nudges
Business adds Nudge surveys shown in an app, on a website or by email, with targeting by visitor behavior.
- 8
A 2.2 GPA, above 56 of 148
That is against the other form and survey tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Your call
A form at its plainest is questions, a button and a table of answers.
ProProfs Survey Maker at a glance
- Pricing
- Free plan, from $19.99 per month, billed annually ($39.99 shown crossed out)
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web
- Made by
- ProProfs
- Category
- Forms & Surveys
- Our grade
- 2.2 GPA, fair
The report card
Best for surveys with a large question library
ProProfs Survey Maker has a large question library, NPS and CES surveys, and no response caps on paid plans. The free plan stops at 50 responses, and Nudge surveys and file uploads sit on Business at $49.99 a month. Mobile app surveys are Enterprise only.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Essentials is $19.99 a month on yearly billing, level with the middle of what forms tools charge. Business is $49.99 and Enterprise starts at $149.99. |
| Free plan and trial | C | The free plan is forever but stops at 50 responses and 500 email sends. Enough to try it, not to run a survey. |
| Features | C | Question library, NPS, CES, reports, alerts and website intercepts. File uploads, multi-language surveys and Nudges need Business, and mobile app surveys and SSO need Enterprise. |
| Ease of use | C | No store rating on record. You build each survey from the library, which is set-up work. |
| Platforms and integrations | B | Web only, with Mailchimp, Vertical Response and Adobe connections. No desktop or phone app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who ProProfs Survey Maker is for
- Fits if you want a ready-made question library for a quick NPS survey
- Works for teams that send surveys by email and want alerts on bad scores
Who it is not for
- Tight if you stay free, because it stops at 50 responses
- Pricey if you want Nudge surveys or file uploads, which need Business at $49.99 a month
- Watch out: email sends cap at 1,000 a month on Essentials and 5,000 on Business
- Watch out: the crossed-out $39.99 and $99.99 prices have no stated billing basis
Good to know
Good for
- Small sites that want unlimited responses at a low monthly price
- Teams that want website feedback pop-ups beside email surveys
- Trying a survey tool with a free plan before paying
Worth knowing
- The free plan stops at 50 responses.
- Email sends are capped at 1,000 a month on Essentials and 5,000 on Business, and Business also caps page views at 100,000.
- Nudge surveys, file uploads and multi-language surveys are Business features; mobile app surveys and SSO are Enterprise.
- The crossed-out prices on the page (at $39.99 and $99.99) could not be tied to a monthly-billing option, so the billing basis of those figures is unconfirmed.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$19.99
A month to start. There is a free plan too
ProProfs Survey Maker has a free plan. Paid plans start at $19.99 per month, billed annually ($39.99 shown crossed out).
Free
$0
Up to 50 responses with unlimited surveys and administrators, NPS surveys and 500 email sends.
Essentials
$19.99
per month, billed annually ($239.88 a year; $39.99 shown crossed out)
Unlimited responses, forms and surveys, 1,000 email sends a month, AI help creating surveys and custom branding.
Business
$49.99
per month, billed annually ($599.88 a year; $99.99 shown crossed out)
5,000 email sends and 100,000 page views a month, Nudge surveys, file uploads and surveys in 70-plus languages.
Enterprise
$149.99
per month and up, annual plans only ($1,798.88 a year)
Custom email sends and page views, mobile app surveys and SSO; sold through sales.
The free plan
50 responses, which the page says is forever free, with 500 email sends included.
Read from proprofssurvey.com on Nov 13, 2026.
Ways to pay less
Annual discount
50% off with annual billing
The pricing page toggle labels annual billing as saving 50% against the crossed-out price.
Stated on proprofssurvey.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Survey maker with a free plan and unlimited responses on paid tiers. Here is what it does, as its own site describes it, and what it covers: AI features, forms, surveys, reports, popups.
Question library, NPS, CES, reports, alerts and website intercepts.
- Question library
- Over a million pre-built questions and 100-plus templates, plus AI help to create surveys on paid plans.
- No response caps
- Paid plans list unlimited responses with no overage charges; the limits are email sends and page views.
- Website intercepts and Nudges
- Business adds Nudge surveys shown in an app, on a website or by email, with targeting by visitor behavior.
- NPS and CES surveys
- NPS surveys are on every plan, and Business adds advanced surveys such as CES.
- Reports and alerts
- Reports show responses, completion rates and traffic sources, with email alerts for each completed survey.
- Multi-language surveys
- Business lists surveys in more than 70 languages.
Where it runs
- Web
What it works with
- Mailchimp
- Vertical Response
- Adobe
ProProfs Survey Maker is made by ProProfs.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
56/148
Other form and survey tools it is graded above
ProProfs Survey Maker's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
It stands best on platforms and integrations (B, above 46 of 148) and worst on features (C, above 5).
Its paid plans start at $19.99 a month, against a middle price of $20 for the category: 56 of the 114 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 18 tools score higher and cost less.
Each grade against the category
Every bar is all 149 form and survey tools we grade, cut by the letter each got. ProProfs Survey Maker’s own letter is outlined.
- CValue for moneyAbove 35 of 148
- CFree plan and trialAbove 32 of 148
- CFeaturesAbove 5 of 148
- CEase of useAbove 7 of 148
- BPlatforms and integrationsAbove 46 of 148
Price against what you get
Each dot is one of 121 form and survey tools. Further left costs less; higher up scores better on features, ease of use and platforms. ProProfs Survey Maker is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Your call
A form at its plainest is questions, a button and a table of answers.
You could make the core of ProProfs Survey Maker for yourself: surveys, forms, reports and popups. What you would give up is listed below. Whether that is worth the price is your call. It costs $239.88 a year.
What you could make
- Surveys, forms, reports and popups: an app builder makes these well.
- It runs in a browser, which is where something home-made would run too.
What you could not
- AI features, unless you pay a model provider for each request yourself.
What this rests on. ProProfs Survey Maker’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
SurveyMonkey, SurveySparrow, Zoho Survey, Survicate and QuestionPro
The 5 tools ProProfs Survey Maker is most often weighed against, with where each one differs from it.
- 2.4GPA
SurveyMonkey
Free plan · from $39/mo
Online survey and form platform with built-in analysis tools.
- Only SurveyMonkey lists iOS and Android apps.
- ProProfs Survey Maker also covers popups.
- SurveyMonkey also covers templates.
- 2.4GPA
SurveySparrow
Free plan · from $19/mo
Chat-style survey and customer feedback platform with AI analysis.
- Only SurveySparrow lists iOS and Android apps.
- ProProfs Survey Maker also covers popups.
- SurveySparrow also covers templates and workflow automation.
- 2.8GPA
Zoho Survey
Free plan · from $7.42/mo
Survey builder from Zoho with offline collection and reports.
- Only Zoho Survey lists iOS and Android apps.
- ProProfs Survey Maker also covers popups.
- Zoho Survey also covers templates.
- 2.2GPA
Survicate
Free trial · from $56/mo
Customer feedback surveys for email, web and mobile apps.
- ProProfs Survey Maker has a free plan. Survicate does not, though it has a free trial.
- ProProfs Survey Maker also covers forms and popups.
- Survicate also covers templates.
- 2.4GPA
QuestionPro
Free plan · from $99/mo
Survey and market research platform with a free plan.
- Only QuestionPro lists iOS and Android apps.
- ProProfs Survey Maker also covers forms and popups.
- QuestionPro also covers templates.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is ProProfs Survey Maker free?
ProProfs Survey Maker has a free plan. 50 responses, which the page says is forever free, with 500 email sends included.
How much does ProProfs Survey Maker cost?
ProProfs Survey Maker lists 4 plans. Free: $0.
What platforms does ProProfs Survey Maker work on?
ProProfs Survey Maker is available on Web.
Does ProProfs Survey Maker offer any discounts?
ProProfs Survey Maker publicly lists the following: 50% off with annual billing.
Does ProProfs Survey Maker have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. ProProfs Survey Maker is listed for Web.
Does ProProfs Survey Maker have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. ProProfs Survey Maker is listed for Web.
Is ProProfs Survey Maker open source?
ProProfs Survey Maker is not described as open source on its own site, as read on Nov 13, 2026.
What does ProProfs Survey Maker integrate with?
ProProfs Survey Maker's listing names Mailchimp, Vertical Response and Adobe.
Who makes ProProfs Survey Maker?
ProProfs Survey Maker is made by ProProfs.
What are the alternatives to ProProfs Survey Maker?
The closest alternatives to ProProfs Survey Maker in our directory are SurveyMonkey, SurveySparrow, Zoho Survey, Survicate and QuestionPro.
How does ProProfs Survey Maker compare with other form and survey tools?
ProProfs Survey Maker's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
Is ProProfs Survey Maker good value for money?
ToolGPA grades ProProfs Survey Maker C for value for money. Its paid plans start at $19.99 a month, against a middle price of $20 for the category: 56 of the 114 others that charge start lower.
Could I make my own version of ProProfs Survey Maker?
A form at its plainest is questions, a button and a table of answers. You could make the core of ProProfs Survey Maker for yourself: surveys, forms, reports and popups.
Where this guide comes from
The prices, plans, platforms and features were read from ProProfs Survey Maker’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from ProProfs' own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by ProProfs. Prices change, so check proprofssurvey.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- ProProfs Survey Maker, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/proprofs-survey-maker
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "ProProfs Survey Maker: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/proprofs-survey-maker
Know someone choosing between form and survey tools?
Send them this guide: toolgpa.com/tools/proprofs-survey-maker/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded form and survey tools after ProProfs Survey Maker, each with an Insider's Guide of its own.
- Forms & Surveys Insider's GuideEvery one of the 149 form and survey tools we grade, compared
- Formester Insider's GuideForm builder with unlimited forms and responses on the free plan3.2 GPA
- Formgrid Insider's GuideForm builder with unlimited forms and responses on the free plan3.2 GPA
- Google Forms Insider's GuideForm, survey and quiz builder that comes with a Google Account3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what ProProfs Survey Maker’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. ProProfs Survey Maker is a trademark of its owner, and this guide is not made, paid for or approved by ProProfs. Prices and plans change: check proprofssurvey.com before you buy.