ProProfs Survey Maker vs Survicate (2026): which should you pick?

Pick ProProfs Survey Maker if

• Fits if you want a ready-made question library for a quick NPS survey
• Works for teams that send surveys by email and want alerts on bad scores

Look elsewhere if

• Tight if you stay free, because it stops at 50 responses
• Pricey if you want Nudge surveys or file uploads, which need Business at $49.99 a month
• Watch out: email sends cap at 1,000 a month on Essentials and 5,000 on Business
• Watch out: the crossed-out $39.99 and $99.99 prices have no stated billing basis

Pick Survicate if

• Fits if you're a product team running surveys inside your app or website
• Works for customer experience teams tracking NPS, CSAT and CES alongside support tickets

Look elsewhere if

• Pricey if you collect lots of answers, since 100 responses a month already costs $56 and 1,500 costs $289
• Not for you if you want a free plan, as there's only a 10-day trial that stops at 25 responses
• Watch out: monthly Starter keeps the Survicate branding, allows 2 active surveys and charges $0.39 to $0.89 per extra response
• Skip it if you need webhooks, the Export API or Salesforce on a small budget, because those need Pro, from $349 a month
• Watch out: SAML SSO is Enterprise only, from $569 a month on an annual commitment

ProProfs Survey Maker

• The free plan stops at 50 responses.
• Email sends are capped at 1,000 a month on Essentials and 5,000 on Business, and Business also caps page views at 100,000.
• Nudge surveys, file uploads and multi-language surveys are Business features; mobile app surveys and SSO are Enterprise.
• The crossed-out prices on the page (at $39.99 and $99.99) could not be tied to a monthly-billing option, so the billing basis of those figures is unconfirmed.

Survicate

• There is no free plan on the pricing page: the 10-day trial stops at 25 survey responses.
• Prices rise with response volume, and the monthly Starter plan charges $0.39 to $0.89 for each response over its limit.
• Starter keeps Survicate branding and allows 2 active surveys; removing the branding starts on Growth, which is billed annually.
• Webhooks, the Export API, custom CSS and Salesforce need Pro, and SAML SSO is Enterprise only.

ProProfs Survey Maker

Question library

Over a million pre-built questions and 100-plus templates, plus AI help to create surveys on paid plans.

No response caps

Paid plans list unlimited responses with no overage charges; the limits are email sends and page views.

Website intercepts and Nudges

Business adds Nudge surveys shown in an app, on a website or by email, with targeting by visitor behavior.

NPS and CES surveys

NPS surveys are on every plan, and Business adds advanced surveys such as CES.

Reports and alerts

Reports show responses, completion rates and traffic sources, with email alerts for each completed survey.

Multi-language surveys

Business lists surveys in more than 70 languages.

Survicate

Multichannel surveys

Run surveys by email and link, as website pop-ups, inside a web product, in kiosk mode or in iOS and Android apps through an SDK. Every plan covers these.

Research Hub

An AI repository that collects feedback from surveys, support tickets, reviews and transcripts, and answers questions about it in a chat.

Targeting

Show surveys on chosen pages or to identified users on any plan. Attribute targeting starts on Growth; event targeting and A/B testing need Pro.

AI survey creation and analysis

AI drafts questions from a goal and tags open-text answers on every plan. Topic and sentiment categorization and AI follow-up questions start on Growth.

Integrations

Slack, Jira, Zendesk and Zapier are on every plan, HubSpot, Intercom and Google Sheets start on Growth, and Salesforce, Amplitude and Mixpanel need Pro.

Dashboards and reports

Growth includes 1 dashboard and scheduled email reports, and Pro has 10 dashboards. The Starter plan has no dashboards.

ProProfs Survey Maker

• Free$0

  Up to 50 responses with unlimited surveys and administrators, NPS surveys and 500 email sends.

• Essentials$19.99

  per month, billed annually ($239.88 a year; $39.99 shown crossed out)

  Unlimited responses, forms and surveys, 1,000 email sends a month, AI help creating surveys and custom branding.

• Business$49.99

  per month, billed annually ($599.88 a year; $99.99 shown crossed out)

  5,000 email sends and 100,000 page views a month, Nudge surveys, file uploads and surveys in 70-plus languages.

• Enterprise$149.99

  per month and up, annual plans only ($1,798.88 a year)

  Custom email sends and page views, mobile app surveys and SSO; sold through sales.

Survicate

• Growth$56

  per month, billed annually; rises with response volume

  From 100 responses a month ($56) to 1,500 ($289), with unlimited active surveys, 10 seats, branding removal, multilingual surveys and 1 dashboard.

• Starter$89

  per month, billed monthly; rises with response volume

  Monthly commitment from 100 responses a month ($89) to 500 ($279), with 2 active surveys, 5 seats, 25 integrations and per-response overage fees.

• Pro$349

  per month, starting price on an annual commitment

  Custom yearly pool of responses and custom seats, plus advanced display logic, custom CSS and domain, A/B testing, webhooks and the Export API.

• Enterprise$569

  per month, starting price on an annual commitment

  Everything in Pro, plus SAML SSO, access logs, HIPAA and DORA coverage, custom legal terms and a dedicated customer success manager.

ProProfs Survey Maker

• Annual discount

  50% off with annual billing

  The pricing page toggle labels annual billing as saving 50% against the crossed-out price.

Survicate

• Annual discount

  Lower rate on the annual Growth plan

  At 100 responses a month, the annual Growth plan is $56 per month against $89 on the monthly Starter plan; at 500 responses it is $169 against $279. Growth also includes more features.