ProProfs Survey Maker vs Zoho Survey (2026): which should you pick?
As of Nov 13, 2026, Zoho Survey grades higher than ProProfs Survey Maker: 2.8 against 2.2 out of 4.0.
Checked Oct 6, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
Zoho Survey grades higher on value for money and features. They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
ProProfs Survey Maker
Survey maker with a free plan and unlimited responses on paid tiers
Zoho Survey
Survey builder from Zoho with offline collection and reports
Which one is for you
Pick ProProfs Survey Maker if
- Fits if you want a ready-made question library for a quick NPS survey
- Works for teams that send surveys by email and want alerts on bad scores
Look elsewhere if
- Tight if you stay free, because it stops at 50 responses
- Pricey if you want Nudge surveys or file uploads, which need Business at $49.99 a month
- Watch out: email sends cap at 1,000 a month on Essentials and 5,000 on Business
- Watch out: the crossed-out $39.99 and $99.99 prices have no stated billing basis
Pick Zoho Survey if
- Fits if your team already uses Zoho CRM, Zoho Sheet or other Zoho apps
- Works for one person running surveys on tablets where there's no connection, from $7.42 a month billed annually
Look elsewhere if
- Tight if you stay free: 10 questions and 100 responses a survey, with no skip logic, logo or XLS and CSV export
- Not for you if several people need to work on surveys, as only Enterprise at $75 has 3 users
- Skip it if you want to pay monthly on the cheapest plan, since Basic is annual only and monthly billing caps responses per survey
- Pricey if you need skip logic or scoring, which wait for Plus at $25 a month billed annually
- Watch out: webhooks, white labeling and the Zoho CRM, Google Sheets, Zapier and Tableau links start at Pro at $35
How we grade them
| 2.2GPAProProfs Survey MakerFair | 2.8GPAZoho SurveyGood | |
|---|---|---|
| Value for money | CEssentials is $19.99 a month on yearly billing, level with the middle of what forms tools charge. Business is $49.99 and Enterprise starts at $149.99. | A$7.42 a month billed annually is under a third of this category's $24 middle, and it buys unlimited questions, 12,000 responses per survey a year, theming, offline collection and exports. Even Plus, where skip logic begins, only reaches that middle price. |
| Free plan and trial | CThe free plan is forever but stops at 50 responses and 500 email sends. Enough to try it, not to run a survey. | CUnlimited surveys for one user, but each stops at 10 questions and 100 responses, with no skip logic, no logo and no XLS or CSV export. There's a 7-day Enterprise trial with no credit card. |
| Features | CQuestion library, NPS, CES, reports, alerts and website intercepts. File uploads, multi-language surveys and Nudges need Business, and mobile app surveys and SSO need Enterprise. | BIt covers the whole survey job with nothing missing: 30-plus question types, 250-plus templates, an AI creator on every plan, distribution by email, link, embed, pop-up, QR or SMS, offline kiosk collection, cross-tab and trend reports, SPSS export and 90-odd languages. |
| Ease of use | CNo store rating on record. You build each survey from the library, which is set-up work. | CNo store rating on record, and there's a survey to assemble plus a plan's worth of gating to navigate. Describing it to the AI Survey Creator, or picking one of the 250-plus templates, is the fast way in. |
| Platforms and integrations | BWeb only, with Mailchimp, Vertical Response and Adobe connections. No desktop or phone app. | BWeb plus both phones, with an offline app for iPad and Android tablets, and Zoho CRM, Google Sheets, Zapier and Tableau wired in. No desktop app, and those integrations and webhooks only start at Pro. |
| Best for | surveys with a large question library | surveys online or offline, for one person |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: ProProfs Survey Maker and Zoho Survey. How we grade
Price against what you get
ProProfs Survey Maker starts at $19.99 a month and scores 2.3 out of 4 on features, ease of use and platforms. Zoho Survey starts at $7.42 a month and scores 2.7.
Zoho Survey scores higher and starts $12.57 a month lower. Of the other form and survey tools on the chart, 18 score higher than ProProfs Survey Maker for less, and none scores higher than Zoho Survey for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- ProProfs Survey Maker also covers popups.
- Zoho Survey also covers templates.
At a glance
| ProProfs Survey Maker | Zoho Survey | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $19.99 per month, billed annually ($39.99 shown crossed out) | $7.42 per month, billed annually (Basic, annual billing only) |
| Free plan | 50 responses, which the page says is forever free, with 500 email sends included. | 1 user, unlimited surveys, 10 questions and 100 responses per survey, with email, embed and pop-up distribution. No skip logic, logo or XLS and CSV export. |
| Free trial | None listed | 7-day Enterprise trial, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | ProProfs | Zoho Corporation |
| Price read from | proprofssurvey.com | zoho.com |
| Checked | Nov 13, 2026 | Oct 6, 2026 |
Worth knowing
ProProfs Survey Maker
- The free plan stops at 50 responses.
- Email sends are capped at 1,000 a month on Essentials and 5,000 on Business, and Business also caps page views at 100,000.
- Nudge surveys, file uploads and multi-language surveys are Business features; mobile app surveys and SSO are Enterprise.
- The crossed-out prices on the page (at $39.99 and $99.99) could not be tied to a monthly-billing option, so the billing basis of those figures is unconfirmed.
Zoho Survey
- The free plan allows 10 questions and 100 responses per survey, with no skip logic, logo or XLS and CSV export.
- Free, Basic, Plus and Pro each include 1 user; only Enterprise has 3 users, user management and audit logs.
- Basic is sold on annual billing only, and monthly billing limits responses per survey to between 3,000 and 7,000 a month.
- Webhooks, white labeling and the Google Sheets, Zapier, Zoho CRM and Tableau integrations start at Pro.
Key features
ProProfs Survey Maker
- Question library
- Over a million pre-built questions and 100-plus templates, plus AI help to create surveys on paid plans.
- No response caps
- Paid plans list unlimited responses with no overage charges; the limits are email sends and page views.
- Website intercepts and Nudges
- Business adds Nudge surveys shown in an app, on a website or by email, with targeting by visitor behavior.
- NPS and CES surveys
- NPS surveys are on every plan, and Business adds advanced surveys such as CES.
- Reports and alerts
- Reports show responses, completion rates and traffic sources, with email alerts for each completed survey.
- Multi-language surveys
- Business lists surveys in more than 70 languages.
Zoho Survey
- Survey builder and AI Survey Creator
- Build from more than 30 question types and over 250 templates, or describe a survey and have the AI Survey Creator draft it. Both are on every plan.
- Skip logic and scoring
- Display, page and answer logic show or skip questions based on earlier answers, and scoring assigns points to responses. Both start on Plus.
- Distribution channels
- Send surveys by email, link, social media, website embed, pop-up or inside an email on every plan. SMS distribution starts on Plus.
- Offline collection
- An offline feedback app for iPad and Android tablets runs surveys in kiosk mode and uploads responses once a connection returns. Available from Basic.
- Reports and analysis
- Real-time reports are on every plan. Filters and sentiment analysis start on Basic, cross-tab and trend reports on Plus, and SPSS export on Pro.
- White labeling and translation
- Pro and Enterprise can host surveys on their own domain with a custom favicon and translate a survey into more than 90 languages.
Plans
ProProfs Survey Maker
Free$0
Up to 50 responses with unlimited surveys and administrators, NPS surveys and 500 email sends.
Essentials$19.99
per month, billed annually ($239.88 a year; $39.99 shown crossed out)
Unlimited responses, forms and surveys, 1,000 email sends a month, AI help creating surveys and custom branding.
Business$49.99
per month, billed annually ($599.88 a year; $99.99 shown crossed out)
5,000 email sends and 100,000 page views a month, Nudge surveys, file uploads and surveys in 70-plus languages.
Enterprise$149.99
per month and up, annual plans only ($1,798.88 a year)
Custom email sends and page views, mobile app surveys and SSO; sold through sales.
Zoho Survey
Free$0
1 user, unlimited surveys, 10 questions and 100 responses per survey, the AI Survey Creator and real-time responses.
Basic$7.42
per month, billed annually (no monthly billing)
1 user, unlimited questions and 12,000 responses per survey a year, with logo and theme customization, offline collection and XLS and CSV export.
Plus$25
per month, billed annually ($35 billed monthly)
1 user and unlimited responses on annual billing (3,000 per survey a month on monthly), plus skip logic, scoring, SMS and cross-tab reports.
Pro$35
per month, billed annually ($49 billed monthly)
1 user, plus multilingual surveys, white labeling, webhooks, SPSS export and the Zoho CRM, Google Sheets, Zapier and Tableau integrations.
Enterprise$75
per month, billed annually ($109 billed monthly)
3 users, with user management, departments, single sign-on, audit logs, priority support and personalized onboarding.
Ways to pay less
ProProfs Survey Maker
- Annual discount
50% off with annual billing
The pricing page toggle labels annual billing as saving 50% against the crossed-out price.
Zoho Survey
- Annual discount
Save up to 35% with yearly billing
The pricing page advertises up to 35% off for yearly billing: Plus is $25 instead of $35 per month, Pro $35 instead of $49 and Enterprise $75 instead of $109.
- Nonprofit
Discount for qualifying non-profits
The pricing page says qualifying non-profit organizations can get a discount by emailing the Zoho Survey sales team. No percentage is published.
Common questions
Which is cheaper, ProProfs Survey Maker or Zoho Survey?
As of Nov 13, 2026, Zoho Survey is cheaper to start with: $7.42 a month, against $19.99 a month for ProProfs Survey Maker. ProProfs Survey Maker starts at $19.99 per month, billed annually ($39.99 shown crossed out), and Zoho Survey starts at $7.42 per month, billed annually (Basic, annual billing only).
Which has a free plan, ProProfs Survey Maker or Zoho Survey?
As of Nov 13, 2026, both ProProfs Survey Maker and Zoho Survey have a free plan.
Which platforms do ProProfs Survey Maker and Zoho Survey run on?
As of Nov 13, 2026, only Zoho Survey lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.