ProProfs Survey Maker vs QuestionPro (2026): which should you pick?

Pick ProProfs Survey Maker if

• Fits if you want a ready-made question library for a quick NPS survey
• Works for teams that send surveys by email and want alerts on bad scores

Look elsewhere if

• Tight if you stay free, because it stops at 50 responses
• Pricey if you want Nudge surveys or file uploads, which need Business at $49.99 a month
• Watch out: email sends cap at 1,000 a month on Essentials and 5,000 on Business
• Watch out: the crossed-out $39.99 and $99.99 prices have no stated billing basis

Pick QuestionPro if

• Fits if you're a market researcher who needs conjoint, MaxDiff or an audience panel
• Works for field teams that have to collect answers with no connection

Look elsewhere if

• Pricey if you're a small business, since paid plans start at $99 per user a month
• Not for you if you want to pay month by month, as the pricing page shows annual billing only
• Tight if you stay free: 1 user and 200 responses per survey
• Watch out: Team Edition needs at least 5 users and the Research Suite at least 10, with its price on request
• Watch out: the customer and employee experience products are sold separately, with pricing on request

ProProfs Survey Maker

• The free plan stops at 50 responses.
• Email sends are capped at 1,000 a month on Essentials and 5,000 on Business, and Business also caps page views at 100,000.
• Nudge surveys, file uploads and multi-language surveys are Business features; mobile app surveys and SSO are Enterprise.
• The crossed-out prices on the page (at $39.99 and $99.99) could not be tied to a monthly-billing option, so the billing basis of those figures is unconfirmed.

QuestionPro

• The free Essentials plan covers 1 user and 200 responses per survey.
• Paid plans are priced per user and billed annually; the pricing page shows no monthly option.
• Team Edition needs at least 5 users, and the Research Suite at least 10, with pricing on request.
• The customer experience and employee experience products are sold separately, with pricing on request.

ProProfs Survey Maker

Question library

Over a million pre-built questions and 100-plus templates, plus AI help to create surveys on paid plans.

No response caps

Paid plans list unlimited responses with no overage charges; the limits are email sends and page views.

Website intercepts and Nudges

Business adds Nudge surveys shown in an app, on a website or by email, with targeting by visitor behavior.

NPS and CES surveys

NPS surveys are on every plan, and Business adds advanced surveys such as CES.

Reports and alerts

Reports show responses, completion rates and traffic sources, with email alerts for each completed survey.

Multi-language surveys

Business lists surveys in more than 70 languages.

QuestionPro

Survey builder with logic

Build surveys from 30 to 52 question types depending on the plan, with branching, piping and skip logic. A Path Simulator in the editor maps every route and flags questions no one can reach.

QuestionPro AI

A Survey Agent drafts a full survey, with questions, scales and logic, from a description. Smart Dashboards build a dashboard and an insight summary from the responses.

Reports and research methods

Reports include real-time shareable dashboards, and data exports to Excel, SPSS and CSV. Conjoint, MaxDiff and A/B testing are part of the Research Suite.

Offline survey app

The iOS and Android app collects responses without an internet connection and syncs them later. Quotas can be tracked in the app, and a full answer option can be hidden or end the interview.

Multilingual surveys

Field the same survey in more than 100 languages, so respondents in each market can answer in their own language.

Integrations and API

Connect to Salesforce, HubSpot, Microsoft Dynamics, Google Sheets, Tableau and Power BI, or build on Zapier, webhooks and the QuestionPro API.

ProProfs Survey Maker

• Free$0

  Up to 50 responses with unlimited surveys and administrators, NPS surveys and 500 email sends.

• Essentials$19.99

  per month, billed annually ($239.88 a year; $39.99 shown crossed out)

  Unlimited responses, forms and surveys, 1,000 email sends a month, AI help creating surveys and custom branding.

• Business$49.99

  per month, billed annually ($599.88 a year; $99.99 shown crossed out)

  5,000 email sends and 100,000 page views a month, Nudge surveys, file uploads and surveys in 70-plus languages.

• Enterprise$149.99

  per month and up, annual plans only ($1,798.88 a year)

  Custom email sends and page views, mobile app surveys and SSO; sold through sales.

QuestionPro

• Essentials$0

  1 user, 200 responses per survey and 30 question types, with basic surveys, logic, integrations and analysis.

• Advanced$99

  per user / month, billed annually

  1 user, 25,000 responses per year and 38 question types, with standard surveys, logic, integrations and analysis, plus branding.

• Team Edition$83

  per user / month, billed annually, 5-user minimum

  5-user minimum, 100,000 responses per survey, 46 question types, collaboration, regional data centers and a dedicated account manager.

• Research SuiteCustom

  10 or more users with custom response pricing, 52 question types, and communities, audience and qualitative tools.

ProProfs Survey Maker

• Annual discount

  50% off with annual billing

  The pricing page toggle labels annual billing as saving 50% against the crossed-out price.

QuestionPro

• Nonprofit

  Free Nonprofit license

  Nonprofits can get the Nonprofit license, listed at $1,188 per year, for free in return for a backlink on their website. It covers one user and up to 10,000 responses.

• Education

  Discounted academic licenses

  Universities and colleges can buy a Survey & Analytics license at what QuestionPro calls a highly discounted price through its academic sales team. No figure is published.