ProProfs Survey Maker vs SurveyMonkey (2026): which should you pick?

Pick ProProfs Survey Maker if

• Fits if you want a ready-made question library for a quick NPS survey
• Works for teams that send surveys by email and want alerts on bad scores

Look elsewhere if

• Tight if you stay free, because it stops at 50 responses
• Pricey if you want Nudge surveys or file uploads, which need Business at $49.99 a month
• Watch out: email sends cap at 1,000 a month on Essentials and 5,000 on Business
• Watch out: the crossed-out $39.99 and $99.99 prices have no stated billing basis

Pick SurveyMonkey if

• Fits if you run customer, employee or market research and need statistics on the answers
• Works for a one-off project on the month-to-month Standard plan, at $149 for the month

Look elsewhere if

• Pricey if you only need a simple form, at $39 a month billed annually ($468) for the cheapest yearly plan
• Pricey if you want crosstabs, advanced logic or multilingual surveys, since all wait for Premier at $139 a month
• Tight if you stay free: 10 questions per survey, and the number of viewable responses is only shown after sign-up
• Watch out: paid plans cap responses (1,000 a month on Standard, 15,000 a year on Advantage) and charge $0.15 for each extra
• Skip it if you're a team of two, as Team plans need 3 users, and Salesforce, Power BI, Tableau and SSO need Enterprise at 5 or more

ProProfs Survey Maker

• The free plan stops at 50 responses.
• Email sends are capped at 1,000 a month on Essentials and 5,000 on Business, and Business also caps page views at 100,000.
• Nudge surveys, file uploads and multi-language surveys are Business features; mobile app surveys and SSO are Enterprise.
• The crossed-out prices on the page (at $39.99 and $99.99) could not be tied to a monthly-billing option, so the billing basis of those figures is unconfirmed.

SurveyMonkey

• The free Basic plan allows 10 questions per survey and shows only a limited number of responses per survey.
• Standard Monthly is the only plan billed month to month; the Advantage, Premier and Team plans are billed annually.
• Team plans need at least 3 users. SSO and the Salesforce, Marketo, Power BI and Tableau integrations are Enterprise-only, and Enterprise needs 5 or more users and a demo.
• Paid plans cap responses (1,000 a month on Standard, 15,000 a year on Advantage) and charge $0.15 per extra response.

ProProfs Survey Maker

Question library

Over a million pre-built questions and 100-plus templates, plus AI help to create surveys on paid plans.

No response caps

Paid plans list unlimited responses with no overage charges; the limits are email sends and page views.

Website intercepts and Nudges

Business adds Nudge surveys shown in an app, on a website or by email, with targeting by visitor behavior.

NPS and CES surveys

NPS surveys are on every plan, and Business adds advanced surveys such as CES.

Reports and alerts

Reports show responses, completion rates and traffic sources, with email alerts for each completed survey.

Multi-language surveys

Business lists surveys in more than 70 languages.

SurveyMonkey

Build with AI

Type a prompt that describes the goals of a survey and SurveyMonkey generates a draft to edit and customize. It is listed on the free Basic plan.

Logic and survey controls

Skip logic starts on Standard Monthly. Advanced logic, block randomization and multilingual surveys are reserved for the Premier tiers.

Analyze with AI and Thematic Analysis

Ask a question to get AI-generated charts and insight summaries, and have open-ended answers grouped into themes. Both start on the Advantage tier.

Statistical analysis

Statistical significance and multi-survey analysis come with the Advantage tier, and crosstabs with Premier.

Team seats and shared assets

Team plans share brand assets and set user roles and permissions. Full Access seats create and send surveys; Analyst seats view, comment on and analyze shared ones.

Mobile apps

Free iOS and Android apps create, send and analyze surveys, with push notifications. The separate SurveyMonkey Anywhere app adds kiosk mode, plus an Offline Mode on Enterprise plans.

ProProfs Survey Maker

• Free$0

  Up to 50 responses with unlimited surveys and administrators, NPS surveys and 500 email sends.

• Essentials$19.99

  per month, billed annually ($239.88 a year; $39.99 shown crossed out)

  Unlimited responses, forms and surveys, 1,000 email sends a month, AI help creating surveys and custom branding.

• Business$49.99

  per month, billed annually ($599.88 a year; $99.99 shown crossed out)

  5,000 email sends and 100,000 page views a month, Nudge surveys, file uploads and surveys in 70-plus languages.

• Enterprise$149.99

  per month and up, annual plans only ($1,798.88 a year)

  Custom email sends and page views, mobile app surveys and SSO; sold through sales.

SurveyMonkey

• Basic$0

  1 user, unlimited surveys, 10 questions per survey and a limited number of responses per survey, with Build with AI.

• Standard Monthly$149

  per month, billed monthly

  Unlimited questions and 1,000 responses per month, with skip logic, custom design, email invitations and data exports.

• Advantage Annual$39

  per month, billed annually ($468)

  15,000 responses per year, plus payments, statistical significance, multi-survey analysis, Analyze with AI and Thematic Analysis.

• Premier Annual$139

  per month, billed annually ($1,668)

  40,000 responses per year, plus white label branding, advanced logic, multilingual surveys, crosstabs and phone support.

• Team Advantage$30

  per user / month, billed annually, 3-user minimum

  50,000 responses per year, shared brand assets, user roles and account permissions, and the Advantage analysis tools.

• Team Premier$92

  per user / month, billed annually, 3-user minimum

  100,000 responses per year, plus white label branding, advanced logic, multilingual surveys, crosstabs and phone support.

ProProfs Survey Maker

• Annual discount

  50% off with annual billing

  The pricing page toggle labels annual billing as saving 50% against the crossed-out price.

SurveyMonkey

• Education

  Reduced pricing for students and educators

  Students and educators on a free plan in the US and UK can upgrade at reduced prices from a link on the pricing page. Discounts are granted at SurveyMonkey's discretion for one-year periods.

• Nonprofit

  Discounts for eligible nonprofits

  Nonprofits on a free plan can submit a discount application. Discounts are discretionary, run for one year and cannot be added to an existing paid account.

• By country

  Lower price shown to buyers in India

  On October 9, 2026 the pricing page read from India showed Advantage Annual at ₹1,999 a month (₹23,988 billed annually); read from the United States the same day it showed $39 a month ($468).