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Five9 alternatives · Help Desks

Self-hosted alternatives to Five9

The Five9 listing does not say it can be self-hosted. 12 of the 92 other help desk and live chat tools in this directory can be self-hosted, according to their own sites.

Five9 is a paid product, starting at $119 per concurrent seat / month, 50-seat minimum. 7 of them are free or have a free plan.

12 tools · Listings checked up to Nov 13, 2026 · Where the facts come from

How each one differs from Five9

  1. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Chatwoot has a free plan. Five9 does not.
    • Only Chatwoot lists iOS and Android apps.
    • Chatwoot is open source and self-hostable, according to its own site.
    Chatwoot pricing and details

  2. Deskpro

    Help desk for cloud or self-hosted use, with seat minimums

    • Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Only Deskpro lists iOS and Android apps.
    • Deskpro is self-hostable, according to its own site.
    • Deskpro also covers help desk and help center.
    Deskpro pricing and details

  3. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Faveo Helpdesk has a free plan. Five9 does not.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    • Faveo Helpdesk also covers help desk and ticketing.
    Faveo Helpdesk pricing and details

  4. Tiledesk

    Open-source live chat and AI agent builder for support teams

    • Tiledesk starts at €124 per month for 3 users, billed annually (€149 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Tiledesk is open source and self-hostable, according to its own site.
    • Tiledesk also covers whatsApp messaging and chatbots.
    • Five9 also covers workflow automation, reports and business phone line.
    Tiledesk pricing and details

  5. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Zammad has a free plan. Five9 does not.
    • Zammad is open source and self-hostable, according to its own site.
    • Zammad also covers shared inbox and help desk.
    Zammad pricing and details

  6. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • FreeScout has a free plan. Five9 does not.
    • Only FreeScout lists iOS and Android apps.
    • FreeScout is open source and self-hostable, according to its own site.
    FreeScout pricing and details

  7. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • osTicket has a free plan. Five9 does not.
    • osTicket is open source and self-hostable, according to its own site.
    • osTicket also covers shared inbox and help desk.
    osTicket pricing and details

  8. Jitbit Help Desk

    Ticketing system with cloud plans and a self-hosted license

    • Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Only Jitbit Help Desk lists iOS and Android apps.
    • Jitbit Help Desk is self-hostable, according to its own site.
    • Jitbit Help Desk also covers help desk, help center and ticketing.
    Jitbit Help Desk pricing and details

  9. HelpSpot

    Help desk with one flat annual price, hosted or self-hosted

    • HelpSpot starts at $899 per year for 3 agents. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • HelpSpot is self-hostable, according to its own site.
    • HelpSpot also covers surveys, help desk and help center.
    • Five9 also covers workflow automation, live chat, AI support agent and business phone line.
    HelpSpot pricing and details

  10. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • UVdesk has a free plan. Five9 does not.
    • UVdesk is open source and self-hostable, according to its own site.
    • UVdesk also covers shared inbox, forms, help desk and help center.
    UVdesk pricing and details

  11. Hesk

    PHP help desk you host yourself, or a flat-fee cloud version

    • Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Hesk has a free plan. Five9 does not.
    • Hesk is self-hostable, according to its own site.
    • Hesk also covers help desk, help center and ticketing.
    Hesk pricing and details

  12. SupportPal

    Self-hosted help desk with flat pricing and unlimited agents

    • SupportPal starts at $29.95 per month, self-hosted license for unlimited operators. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • SupportPal is self-hostable, according to its own site.
    • SupportPal also covers shared inbox, help desk, help center and ticketing.
    • Five9 also covers workflow automation, reports, live chat, AI support agent and business phone line.
    SupportPal pricing and details

Common questions

Is there a self-hosted alternative to Five9?

Yes. Chatwoot, Deskpro, Faveo Helpdesk, Tiledesk, Zammad, FreeScout, osTicket, Jitbit Help Desk and 4 more can be self-hosted, according to their own sites.

Can Five9 be self-hosted?

The Five9 listing does not say it can be self-hosted. The listing was checked on Nov 12, 2026 against the pages it cites.

Which of these help desk and live chat tools are free?

Chatwoot, Faveo Helpdesk, Zammad, FreeScout, osTicket, UVdesk and Hesk are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Five9: the alternatives its listing names first, then the tools that share the most features with it.