Five9 alternatives · Help Desks
Five9 alternatives with a Windows app
The Five9 listing does not include a Windows app. 11 of the 92 other help desk and live chat tools in this directory list a Windows app.
Five9 is a paid product, starting at $119 per concurrent seat / month, 50-seat minimum. 6 of them are free or have a free plan.
11 tools · Listings checked up to Nov 13, 2026 · Where the facts come from
How each one differs from Five9
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- Tidio has a free plan. Five9 does not.
- Only Tidio lists macOS, Windows, iOS and Android apps.
- Tidio also covers help desk.
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- Crisp has a free plan. Five9 does not.
- Only Crisp lists macOS, Windows, iOS and Android apps.
- Crisp also covers shared inbox and help center.
- Free trial · from $19/mo
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
- Text by LiveChat also covers help desk.
- Five9 also covers workflow automation, reports and business phone line.
- Free trial
Richpanel
AI agents, help desk and a self-service portal for online stores
- Only Richpanel lists macOS, Windows, iOS and Android apps.
- Richpanel also covers help desk and help center.
- Five9 also covers workflow automation, reports and business phone line.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- tawk.to has a free plan. Five9 does not.
- Only tawk.to lists Windows, macOS, iOS and Android apps.
- tawk.to also covers help desk and help center.
- Free plan · from $28/mo
JivoChat
Live chat and messenger inbox with a free plan and paid add-on modules
- JivoChat starts at $28 per agent / month, billed annually. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- JivoChat has a free plan. Five9 does not.
- Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
- JivoChat also covers shared inbox, whatsApp messaging and chatbots.
- Free trial · from $31/mo
Comm100
Live chat, ticketing and AI agents for support teams
- Comm100 starts at $31 per agent / month, billed annually ($39 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- Only Comm100 lists Windows, macOS, iOS and Android apps.
- Comm100 also covers help desk, help center and chatbots.
- Five9 also covers workflow automation, reports and business phone line.
- Free plan · from $19.99/mo
ProProfs Live Chat
Live chat with an AI agent, free for a single operator
- ProProfs Live Chat starts at $19.99 per operator / month, billed annually. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- ProProfs Live Chat has a free plan. Five9 does not.
- Only ProProfs Live Chat lists Windows, macOS, iOS and Android apps.
- ProProfs Live Chat also covers whatsApp messaging and chatbots.
- From $31.20/mo
Dashly
Website chat and AI agents that qualify and book inbound leads
- Dashly starts at $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- Only Dashly lists Windows, iOS and Android apps.
- Dashly also covers shared inbox, marketing automation, help center, chatbots and popups.
- Five9 also covers workflow automation, reports and business phone line.
- Free plan · from $29/mo
Chaport
Live chat with a free plan, chatbots and a knowledge base
- Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- Chaport has a free plan. Five9 does not.
- Only Chaport lists Windows, macOS, iOS and Android apps.
- Chaport also covers shared inbox, help center and chatbots.
- Free trial · from $24/mo
Provide Support
Live chat for websites, priced by the number of agent seats
- Provide Support starts at $24 per month for 1 seat, billed monthly ($156 billed yearly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
- Only Provide Support lists Windows, macOS, Linux, iOS and Android apps.
- Provide Support also covers chatbots.
- Five9 also covers workflow automation, reports, AI support agent and business phone line.
Common questions
Which Five9 alternatives have a Windows app?
Tidio, Crisp, Text by LiveChat, Richpanel, tawk.to, JivoChat, Comm100, ProProfs Live Chat and 3 more list a Windows app.
Does Five9 have a Windows app?
The Five9 listing does not include a Windows app. It lists Web.
Which of these help desk and live chat tools are free?
Tidio, Crisp, tawk.to, JivoChat, ProProfs Live Chat and Chaport are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Five9: the alternatives its listing names first, then the tools that share the most features with it.