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Five9 alternatives · Help Desks

Five9 alternatives with an iPhone and iPad app

The Five9 listing does not include an iPhone and iPad app. 36 of the 92 other help desk and live chat tools in this directory list an iPhone and iPad app.

Five9 is a paid product, starting at $119 per concurrent seat / month, 50-seat minimum. 14 of them are free or have a free plan.

36 tools · Listings checked up to Nov 13, 2026 · Where the facts come from

The 12 closest to Five9

  1. Zendesk

    Ticketing, messaging, help center and AI agents for support teams

    • Zendesk starts at $19 per agent / month, billed annually ($25 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Only Zendesk lists iOS and Android apps.
    • Zendesk also covers help desk and help center.
    • Five9 also covers workflow automation and business phone line.
    Zendesk vs Five9Zendesk pricing and details

  2. Intercom

    Helpdesk with live chat and the Fin AI agent priced per outcome

    • Intercom starts at $29 per seat / month, billed annually ($39 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Only Intercom lists iOS and Android apps.
    • Intercom also covers shared inbox, help desk and help center.
    • Five9 also covers workflow automation and business phone line.
    Intercom pricing and details

  3. Gorgias

    Ecommerce help desk priced by tickets, with a paid-per-use AI agent

    • Gorgias starts at $10 per month for 50 tickets, billed monthly. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Only Gorgias lists iOS and Android apps.
    • Gorgias also covers help desk and help center.
    • Five9 also covers workflow automation and business phone line.
    Gorgias pricing and details

  4. Zoho Desk

    Low-cost ticketing help desk with a free plan for three users

    • Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Zoho Desk has a free plan. Five9 does not.
    • Only Zoho Desk lists iOS and Android apps.
    • Zoho Desk also covers help desk and help center.
    Zoho Desk pricing and details

  5. LiveAgent

    Help desk with email tickets, live chat, call center and AI agents

    • LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Only LiveAgent lists iOS and Android apps.
    • LiveAgent also covers help desk and help center.
    • Five9 also covers workflow automation and business phone line.
    LiveAgent pricing and details

  6. respond.io

    Team inbox for WhatsApp, social chats, email and calls with AI agents

    • respond.io starts at $79 per month for up to 5 users, billed annually ($99 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Only respond.io lists iOS and Android apps.
    • respond.io also covers shared inbox.
    • Five9 also covers reports and business phone line.
    respond.io pricing and details

  7. BoldDesk

    Help desk with per-agent pricing or unlimited agents plus AI credits

    • BoldDesk starts at $35 per agent / month, billed annually ($40 billed monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Only BoldDesk lists iOS and Android apps.
    • BoldDesk also covers help desk, help center, whatsApp messaging and ticketing.
    • Five9 also covers workflow automation and business phone line.
    BoldDesk pricing and details

  8. SparrowDesk

    Help desk with shared inbox, live chat and a per-resolution AI agent

    • SparrowDesk starts at $16 per agent / month, billed annually. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • SparrowDesk has a free plan. Five9 does not.
    • Only SparrowDesk lists iOS and Android apps.
    • SparrowDesk also covers shared inbox, help desk, help center and whatsApp messaging.
    SparrowDesk pricing and details

  9. Freshdesk

    Email ticketing help desk with a knowledge base and AI agents

    • Freshdesk starts at $19 per agent / month, billed annually. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Only Freshdesk lists iOS and Android apps.
    • Freshdesk also covers shared inbox, help desk and help center.
    • Five9 also covers workflow automation, live chat and business phone line.
    Freshdesk pricing and details

  10. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Tidio has a free plan. Five9 does not.
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Tidio also covers help desk.
    Tidio pricing and details

  11. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp starts at $45 per workspace / month, with 4 seats. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Crisp has a free plan. Five9 does not.
    • Only Crisp lists macOS, Windows, iOS and Android apps.
    • Crisp also covers shared inbox and help center.
    Crisp pricing and details

  12. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Five9 starts at $119 per concurrent seat / month, 50-seat minimum.
    • Chatwoot has a free plan. Five9 does not.
    • Only Chatwoot lists iOS and Android apps.
    • Chatwoot is open source and self-hostable, according to its own site.
    Chatwoot pricing and details

24 more that list an iPhone and iPad app

All 36 in one table

Common questions

Which Five9 alternatives have an iPhone and iPad app?

Zendesk, Intercom, Gorgias, Zoho Desk, LiveAgent, respond.io, BoldDesk, SparrowDesk and 28 more list an iPhone and iPad app.

Does Five9 have an iPhone and iPad app?

The Five9 listing does not include an iPhone and iPad app. It lists Web.

Which of these help desk and live chat tools are free?

Zoho Desk, SparrowDesk, Tidio, Crisp, Chatwoot, tawk.to, Smartsupp, JivoChat and 6 more are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Five9: the alternatives its listing names first, then the tools that share the most features with it.