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Gladly alternatives · Help Desks

Gladly alternatives with a Mac app

The Gladly listing does not include a Mac app. 7 of the 66 other help desk and live chat tools in this directory list a Mac app.

Gladly's current pricing could not be confirmed from its own site. 5 of them are free or have a free plan.

7 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Gladly

  1. JivoChat

    Live chat and messenger inbox with a free plan and paid add-on modules

    • JivoChat has a free plan. Gladly does not.
    • Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
    • JivoChat also covers chatbots.
    • Gladly also covers workflow automation, help desk and sMS marketing.
    JivoChat pricing and details

  2. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio has a free plan. Gladly does not.
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Gladly also covers shared inbox, workflow automation, sMS marketing and whatsApp messaging.
    Tidio pricing and details

  3. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp has a free plan. Gladly does not.
    • Only Crisp lists macOS, Windows, iOS and Android apps.
    • Crisp also covers help center.
    • Gladly also covers workflow automation, help desk, sMS marketing and whatsApp messaging.
    Crisp pricing and details

  4. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • Gladly also covers shared inbox, workflow automation, sMS marketing and whatsApp messaging.
    Text by LiveChat pricing and details

  5. Richpanel

    AI agents, help desk and a self-service portal for online stores

    • Only Richpanel lists macOS, Windows, iOS and Android apps.
    • Richpanel also covers help center.
    • Gladly also covers shared inbox, workflow automation, sMS marketing and whatsApp messaging.
    Richpanel pricing and details

  6. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    • tawk.to has a free plan. Gladly does not.
    • Only tawk.to lists Windows, macOS, iOS and Android apps.
    • tawk.to also covers help center.
    • Gladly also covers shared inbox, workflow automation, sMS marketing and whatsApp messaging.
    tawk.to pricing and details

  7. Chaport

    Live chat with a free plan, chatbots and a knowledge base

    • Chaport has a free plan. Gladly does not.
    • Only Chaport lists Windows, macOS, iOS and Android apps.
    • Chaport also covers help center and chatbots.
    • Gladly also covers workflow automation, help desk, AI support agent, sMS marketing and whatsApp messaging.
    Chaport pricing and details

Common questions

Which Gladly alternatives have a Mac app?

JivoChat, Tidio, Crisp, Text by LiveChat, Richpanel, tawk.to and Chaport list a Mac app.

Does Gladly have a Mac app?

The Gladly listing does not include a Mac app. It lists Web.

Which of these help desk and live chat tools are free?

JivoChat, Tidio, Crisp, tawk.to and Chaport are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Gladly: the alternatives its listing names first, then the tools that share the most features with it.