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Kustomer alternatives · Help Desks

Kustomer alternatives with a Mac app

The Kustomer listing does not include a Mac app. 10 of the 92 other help desk and live chat tools in this directory list a Mac app.

Kustomer's current pricing could not be confirmed from its own site. 6 of them are free or have a free plan.

10 tools · Listings checked up to Nov 13, 2026 · Where the facts come from

How each one differs from Kustomer

  1. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp has a free plan. Kustomer does not.
    • Only Crisp lists macOS, Windows, iOS and Android apps.
    • Crisp also covers live chat.
    • Kustomer also covers workflow automation, reports and help desk.
    Crisp pricing and details

  2. Richpanel

    AI agents, help desk and a self-service portal for online stores

    • Only Richpanel lists macOS, Windows, iOS and Android apps.
    • Richpanel also covers live chat.
    • Kustomer also covers shared inbox, workflow automation and reports.
    Richpanel pricing and details

  3. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio has a free plan. Kustomer does not.
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Tidio also covers live chat.
    • Kustomer also covers shared inbox, workflow automation, reports and help center.
    Tidio pricing and details

  4. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • Text by LiveChat also covers live chat.
    • Kustomer also covers shared inbox, workflow automation, reports and help center.
    Text by LiveChat pricing and details

  5. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    • tawk.to has a free plan. Kustomer does not.
    • Only tawk.to lists Windows, macOS, iOS and Android apps.
    • tawk.to also covers live chat.
    • Kustomer also covers shared inbox, workflow automation and reports.
    tawk.to pricing and details

  6. Chaport

    Live chat with a free plan, chatbots and a knowledge base

    • Chaport has a free plan. Kustomer does not.
    • Only Chaport lists Windows, macOS, iOS and Android apps.
    • Chaport also covers live chat and chatbots.
    • Kustomer also covers workflow automation, reports, help desk and AI support agent.
    Chaport pricing and details

  7. Comm100

    Live chat, ticketing and AI agents for support teams

    • Only Comm100 lists Windows, macOS, iOS and Android apps.
    • Comm100 also covers live chat and chatbots.
    • Kustomer also covers shared inbox, workflow automation and reports.
    Comm100 pricing and details

  8. JivoChat

    Live chat and messenger inbox with a free plan and paid add-on modules

    • JivoChat has a free plan. Kustomer does not.
    • Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
    • JivoChat also covers live chat, whatsApp messaging and chatbots.
    • Kustomer also covers workflow automation, reports, help desk and help center.
    JivoChat pricing and details

  9. ProProfs Live Chat

    Live chat with an AI agent, free for a single operator

    • ProProfs Live Chat has a free plan. Kustomer does not.
    • Only ProProfs Live Chat lists Windows, macOS, iOS and Android apps.
    • ProProfs Live Chat also covers live chat, whatsApp messaging and chatbots.
    • Kustomer also covers shared inbox, workflow automation, reports, help desk and help center.
    ProProfs Live Chat pricing and details

  10. Provide Support

    Live chat for websites, priced by the number of agent seats

    • Only Provide Support lists Windows, macOS, Linux, iOS and Android apps.
    • Provide Support also covers live chat and chatbots.
    • Kustomer also covers shared inbox, workflow automation, reports, help desk, help center and AI support agent.
    Provide Support pricing and details

Common questions

Which Kustomer alternatives have a Mac app?

Crisp, Richpanel, Tidio, Text by LiveChat, tawk.to, Chaport, Comm100, JivoChat and 2 more list a Mac app.

Does Kustomer have a Mac app?

The Kustomer listing does not include a Mac app. It lists Web.

Which of these help desk and live chat tools are free?

Crisp, Tidio, tawk.to, Chaport, JivoChat and ProProfs Live Chat are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Kustomer: the alternatives its listing names first, then the tools that share the most features with it.