LiveAgent alternatives · Help Desks
LiveAgent alternatives with a Mac app
The LiveAgent listing does not include a Mac app. 7 of the 66 other help desk and live chat tools in this directory list a Mac app.
LiveAgent is a paid product with a free trial, starting at $15 per agent / month, billed annually ($19 billed monthly). 5 of them are free or have a free plan.
7 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
How each one differs from LiveAgent
- Free trial · from $19/mo
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Only Text by LiveChat lists macOS and Windows apps.
- LiveAgent also covers reports and help center.
- Free trial
Richpanel
AI agents, help desk and a self-service portal for online stores
- Only Richpanel lists macOS and Windows apps.
- LiveAgent also covers reports.
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Tidio has a free plan. LiveAgent does not, though it has a free trial.
- Only Tidio lists macOS and Windows apps.
- LiveAgent also covers reports and help center.
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats. LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Crisp has a free plan. LiveAgent does not, though it has a free trial.
- Only Crisp lists macOS and Windows apps.
- Crisp also covers shared inbox.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- tawk.to has a free plan. LiveAgent does not, though it has a free trial.
- Only tawk.to lists Windows and macOS apps.
- LiveAgent also covers reports.
- Free plan · from $29/mo
Chaport
Live chat with a free plan, chatbots and a knowledge base
- Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Chaport has a free plan. LiveAgent does not, though it has a free trial.
- Only Chaport lists Windows and macOS apps.
- Chaport also covers shared inbox and chatbots.
- Free plan · from $28/mo
JivoChat
Live chat and messenger inbox with a free plan and paid add-on modules
- JivoChat starts at $28 per agent / month, billed annually. LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- JivoChat has a free plan. LiveAgent does not, though it has a free trial.
- Only JivoChat lists macOS, Windows and Linux apps.
- JivoChat also covers shared inbox, whatsApp messaging and chatbots.
Common questions
Which LiveAgent alternatives have a Mac app?
Text by LiveChat, Richpanel, Tidio, Crisp, tawk.to, Chaport and JivoChat list a Mac app.
Does LiveAgent have a Mac app?
The LiveAgent listing does not include a Mac app. It lists Web, iOS and Android.
Which of these help desk and live chat tools are free?
Tidio, Crisp, tawk.to, Chaport and JivoChat are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to LiveAgent: the alternatives its listing names first, then the tools that share the most features with it.