LiveAgent alternatives · Help Desks
Free alternatives to LiveAgent
LiveAgent has no free plan. 22 of the 66 other help desk and live chat tools in this directory are free or have a free plan.
LiveAgent is a paid product with a free trial, starting at $15 per agent / month, billed annually ($19 billed monthly). 1 of them has no paid plan at all; the rest pair a free plan with paid ones.
22 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
The 12 closest to LiveAgent
- Free plan · from $7/mo
Zoho Desk
Low-cost ticketing help desk with a free plan for three users
What is free: Free edition: email ticketing for up to 3 users with one support email address. No knowledge base, automation, SLAs or AI features.
- Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Zoho Desk has a free plan. LiveAgent does not, though it has a free trial.
- Free plan · from $29.99/mo
Hesk
PHP help desk you host yourself, or a flat-fee cloud version
What is free: Hesk Free: install it on your own PHP/MySQL server at no cost; you handle hosting, updates and backups.
- Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud). LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Hesk has a free plan. LiveAgent does not, though it has a free trial.
- Only LiveAgent lists iOS and Android apps.
- Hesk is self-hostable, according to its own site.
- Free plan · from $29/mo
Featurebase
Help desk, chat and feedback boards with a per-resolution AI agent
What is free: 1 seat with live chat, inbox and ticketing, unlimited conversations, a help center and the mobile app.
- Featurebase starts at $29 per seat / month, billed yearly ($37 billed monthly). LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Featurebase has a free plan. LiveAgent does not, though it has a free trial.
- Only LiveAgent lists iOS and Android apps.
- Featurebase also covers shared inbox.
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
What is free: 50 billable conversations a month and 10 seats, with live chat, ticketing, email, Instagram, Messenger and WhatsApp, 50 one-off Lyro AI conversations and 100 Flows visitors a month.
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Tidio has a free plan. LiveAgent does not, though it has a free trial.
- Only Tidio lists macOS and Windows apps.
- LiveAgent also covers reports and help center.
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
What is free: 2 seats, the website chat widget, a contact form and shared inbox, mobile and desktop apps, store integrations and 100 customer profiles. No AI credits.
- Crisp starts at $45 per workspace / month, with 4 seats. LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Crisp has a free plan. LiveAgent does not, though it has a free trial.
- Only Crisp lists macOS and Windows apps.
- Crisp also covers shared inbox.
- Free plan · from $19/mo
Chatwoot
Open-source support inbox you can self-host or use in the cloud
What is free: Hacker cloud plan: up to 2 agents and 500 conversations a month, live chat only, 30 days of history. The self-hosted Community Edition is also free.
- Chatwoot starts at $19 per agent / month, billing term not stated. LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Chatwoot has a free plan. LiveAgent does not, though it has a free trial.
- Chatwoot is open source and self-hostable, according to its own site.
- Chatwoot also covers shared inbox.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
What is free: The whole platform is free: live chat, inbox, ticketing, knowledge base, chat pages and CRM, with no seat charges. A "Powered by tawk.to" badge stays unless removed for a fee.
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- tawk.to has a free plan. LiveAgent does not, though it has a free trial.
- Only tawk.to lists Windows and macOS apps.
- LiveAgent also covers reports.
- Free plan · from $85/mo
Talkdesk
Cloud contact center for voice and digital channels, with AI agents
What is free: Talkdesk Express, for US and Canadian businesses under 50 employees: 25 free licenses and $100 in free credit, pay-as-you-go after that.
- Talkdesk starts at $85 per user / month (billing basis not stated). LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Talkdesk has a free plan. LiveAgent does not, though it has a free trial.
- Only LiveAgent lists iOS and Android apps.
- Talkdesk also covers workflow automation and business phone line.
- Free plan · from $17/mo
Smartsupp
Live chat, WhatsApp and email inbox with the Mira AI shopping agent
What is free: 1 operator, 25 conversations a month across live chat, WhatsApp and Messenger, and 14 days of chat history.
- Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly). LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Smartsupp has a free plan. LiveAgent does not, though it has a free trial.
- Smartsupp also covers shared inbox.
- LiveAgent also covers reports, help desk and help center.
- Free
FreeScout
Free open-source help desk and shared mailbox you host yourself
What is free: Everything. There is no paid plan.
- FreeScout is free. LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- FreeScout has a free plan. LiveAgent does not, though it has a free trial.
- FreeScout is open source and self-hostable, according to its own site.
- FreeScout also covers shared inbox.
- Free plan · from $20/mo
Enchant
Shared inbox, live chat and knowledge base for support teams
What is free: Up to 2 users, 3 Messengers, 3 knowledge bases, shared chat inboxes and basic reporting.
- Enchant starts at $20 per user / month, billed monthly. LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Enchant has a free plan. LiveAgent does not, though it has a free trial.
- Only LiveAgent lists iOS and Android apps.
- Enchant also covers shared inbox, business phone line and whatsApp messaging.
- Free plan · from $6/mo
Spiceworks Help Desk
Free cloud ticketing for IT teams, with a low-cost ad-free tier
What is free: Core plan: 1 to 5 tech and admin seats, ticketing, incident tracking, alerts, reporting, unlimited end users and an end-user portal. Supported by ads.
- Spiceworks Help Desk starts at $6 per seat / month, billed annually ($7 billed monthly). LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- Spiceworks Help Desk has a free plan. LiveAgent does not, though it has a free trial.
- Spiceworks Help Desk also covers workflow automation.
- LiveAgent also covers live chat and AI support agent.
Common questions
Is there a free alternative to LiveAgent?
Yes. Zoho Desk, Hesk, Featurebase, Tidio, Crisp, Chatwoot, tawk.to, Talkdesk and 14 more are free or have a free plan.
Does LiveAgent have a free plan?
LiveAgent has no free plan. LiveAgent is a paid product with a free trial, starting at $15 per agent / month, billed annually ($19 billed monthly).
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to LiveAgent: the alternatives its listing names first, then the tools that share the most features with it.