HopToDesk vs TeamViewer (2026): which should you pick?

Pick HopToDesk if

• Fits if you need a free remote desktop app for a handful of devices
• Works for IT teams that deploy through Intune, Jamf or Ansible

Look elsewhere if

• Tight if you manage more than 3 devices from the free dashboard
• Pricey if you grow, since the device limit sets the price: Pro covers 120 to 350, Business 500 to 2,000
• Watch out: SSO, zero-touch rollout and monitoring runbooks need the Business plan at $529 a year
• Watch out: the AI Assistant is billed per task from a prepaid balance, from about $0.05 a task
• Skip it if you need multi-tenant MSP features, which sit on the quote-only Enterprise & MSP plan

Pick TeamViewer if

• Fits if you're the one the family calls when the computer plays up
• Works for help desks already running ServiceNow, Jira or Intune that can pay $619.99 a year or more

Look elsewhere if

• Pricey if you're a one-person IT shop, as Business is $619.99 a year for one user
• Skip it if you need to control iPhones or iPads, which only share their screen, and phones need a paid add-on
• Not for you if your use is really work and you want it free, as the free version is personal only
• Tight if you need more than one connection at a time, which Business doesn't allow
• Watch out: prices change by visitor location, and the Remote Access, Premium and Corporate prices couldn't be read in dollars

HopToDesk

• The device limit sets the price: Free covers 3 devices, Pro 120 to 350, Business 500 to 2,000.
• SSO, zero-touch rollout and monitoring runbooks need the Business plan.
• The AI Assistant is billed per task from a prepaid balance, from about $0.05 a task, and paid plans start with $5 of credit.
• Multi-tenant MSP features and unlimited devices are on the quote-only Enterprise & MSP plan.

TeamViewer

• TeamViewer's website shows prices by visitor location and could not be read in US dollars; Remote Access, Premium and Corporate prices are missing here.
• The free version is for personal use only; any business or work use needs a paid licence, which TeamViewer offers to trial for 14 days.
• Licences are billed yearly and cap the number of managed devices and simultaneous connections, e.g. one connection at a time on Business.
• Supporting phones and tablets is a paid add-on; for iPhones and iPads it is screen sharing rather than control.

HopToDesk

End-to-end encrypted sessions

The vendor says screen sharing, chat and file transfer are all end-to-end encrypted, and that the source code is public.

Unattended access and monitoring

The Dashboard gives unattended access to enrolled devices, real-time status and offline alerts, with health history and software inventory on Business.

Built-in help desk

Tickets come in by email or a customer portal, with SLA targets and satisfaction surveys. The Free plan allows 50 tickets a month.

Custom-branded clients

Generate a client with your own name, logo and preset settings from the Dashboard, then roll it out with GPO, Intune, SCCM, Jamf or Ansible.

Browser access and private network

A web client connects from any browser, and every plan can point clients at a self-run network using a Docker command or an AWS launch link.

TeamViewer

Attended and unattended access

Connect to any number of devices when someone at the other end accepts, or to a set number of managed devices without anyone present, depending on the licence.

File transfer and remote printing

Send and queue files between devices and print documents from the remote computer to your local printer.

Wake-on-LAN and black screen

Power on a remote computer, block local keyboard and mouse input, and black out its screen while you work on it.

Session recording and switch sides

Record and replay sessions, and swap who controls whom during a session. Custom branding of support sessions comes with paid licences.

TeamViewer AI

Business includes 25 AI credits a month, one per support session, for AI-guided troubleshooting and written session summaries.

Mobile device support add-on

An add-on to reach and support Android devices and share the screen of iPhones and iPads, alongside desktop-to-desktop connections.

HopToDesk

• Free$0

  Dashboard for 3 devices and 2 team members, with a help desk limited to 50 tickets a month.

• Pro$159

  per year for up to 120 devices, billed annually ($15 billed monthly)

  Unlimited team members and tickets, white-label branding and commands across devices. Steps up to 150, 250 and 350 devices.

• Business$529

  per year for up to 500 devices, billed annually ($49 billed monthly)

  Adds zero-touch rollout, monitoring and runbooks, SSO and custom roles. Steps up to 750, 1,000, 1,500 and 2,000 devices.

• Enterprise & MSPCustom

  Unlimited devices, multi-tenant sub-accounts, SCIM, SIEM streaming, invoicing and priority support. Quoted on request.

TeamViewer

• Free (personal use)$0

  For non-commercial use only: remote help for friends and family and access to your own computers, phones and tablets.

• Business$619.99

  per year, as an in-app purchase in the iOS app

  One licensed user, one connection at a time and up to 200 managed devices, with 25 AI credits a month. Price read on the US App Store.

HopToDesk

• Annual discount

  Yearly billing saves $21 on Pro

  Pro costs $159 a year against $15 a month, and the page states the saving as $21. Business is $529 a year against $49 a month.

TeamViewer

• Nonprofit

  30% off for nonprofits and education

  Registered nonprofit and educational organizations that apply through TeamViewer's form get a 30% discount.