GoToMyPC vs Zoho Assist (2026): which should you pick?

Pick GoToMyPC if

• Fits if you work from home and need to reach one or two office computers
• Works for small teams that want shared access to a handful of machines

Look elsewhere if

• Pricey if you reach several computers, as pricing is per computer reached
• Watch out: Personal and Pro show a crossed-out higher price with no end date, and the billing period isn't stated
• Skip it if you want to host from Linux, iOS or Android, which are named only as devices to connect from
• Tight if you're one person with over 20 computers, as Personal stops at 20 and Corporate starts at 5

Pick Zoho Assist if

• Fits if you're a one-person IT shop looking after up to 5 machines without paying
• Works for teams whose support requests arrive as Zendesk, Freshdesk or Jira tickets

Look elsewhere if

• Pricey if you need both support and unattended access, as each is a separate plan at $10 or more
• Tight if you stay free: one session at a time, and no file transfer, screen blanking or reboot-and-reconnect
• Skip it if you need session recording or remote printing at the lowest tier, as neither is in the Standard plans
• Watch out: mobile device support starts on Professional at $15, and webhooks and Zapier on Enterprise at $24

GoToMyPC

• Pricing is per computer reached, so each added computer adds a full monthly charge.
• The pricing page shows Personal and Pro as discounted from a higher crossed-out price with no end date, and does not say whether the figures are billed monthly or yearly.
• The comparison table lists a desktop client for Windows and a shortcut for Mac as the host side; Linux, iOS, Android and Chromebook are named only as devices to connect from.
• Personal is limited to one user, up to 20 computers; Pro covers 2 to 50 computers; Corporate starts at 5.

Zoho Assist

• Remote Support and Unattended Access are sold separately, one per technician and one per 25 computers, so many teams need both.
• The free plan allows one concurrent session and leaves out file transfer and screen blanking.
• A session-based Corporate plan lists $75 a month for 50 technicians, 2 concurrent sessions and 1,000 managed devices; larger concurrent plans are quoted.
• Session recording and remote printing are not in the Standard plans.

GoToMyPC

Access from many devices

Connect to a host computer from a PC, Mac, iOS, Android, Linux or Chromebook device, including through a browser with no download.

File transfer, printing and clipboard

Drag-and-drop file transfer, remote printing and clipboard sync are listed on all three editions.

Security controls

The pricing page lists end-to-end encryption, multi-factor authentication, screen blanking, keyboard and mouse lock and a remote session history log.

Guest invites

Give someone temporary access to a device. A first session to a new computer is free.

Team administration

Pro and Corporate add account and user administration, shared device access and central billing; Corporate adds single sign-on and remote deployment.

Wake on LAN and in-session reboot

Start a sleeping computer and restart it during a session, as listed in the plan comparison.

Zoho Assist

On-demand remote support

Start a session with a customer's computer through an invitation, with chat, voice and video chat, file transfer, and session transfer to another technician.

Unattended access

Deploy the agent to many computers at once, group them, set permissions and reach them without anyone present, including Wake-on-LAN and power options.

Help desk integrations

Start sessions from tickets in Zendesk, ServiceNow, Freshservice, Freshdesk and Jira, with webhooks and Zapier on higher plans.

Session recording and audit

Record sessions, keep an advanced session audit and send scheduled reports on Enterprise and Unattended Access Professional.

Rebranding and customer widget

Put your own branding and domain on the support experience, and embed a widget so customers can ask for a session from your site.

Zia AI

The top Remote Support plan, Unattended Access Professional and the Corporate plan include Zoho's Zia AI features.

GoToMyPC

• Corporate$28

  per computer / month, billing term not stated on the page

  At least 5 computers. Adds multiple admins, remote deployment, granular group and user settings, single sign-on and real-time chat.

• Pro$33

  per computer / month, billing term not stated on the page

  2 to 50 computers, unlimited users. Shown as $41.50 crossed out; adds shared device access, account administration and reporting.

• Personal$35

  per computer / month, billing term not stated on the page

  One user, 1 to 20 computers. Shown as $44 crossed out; includes multi-monitor support, file transfer, remote printing and antivirus.

Zoho Assist

• Free$0

  One technician, 5 unattended computers and 1 concurrent session, on Windows, Mac, Linux and Chromebook, for personal and small business use.

• Remote Support Standard$10

  per technician / month, billed annually ($12 billed monthly)

  Unlimited on-demand sessions per technician, 2 concurrent sessions, file transfer, session transfer, voice chat and help desk integrations.

• Remote Support Professional$15

  per technician / month, billed annually ($18 billed monthly)

  Adds support for mobile devices, scheduled sessions, rebranding, session notes and audit, and 4 concurrent sessions.

• Remote Support Enterprise$24

  per technician / month, billed annually ($28 billed monthly)

  Adds session recording, remote printing and scripts, video chat, a service queue, customer widget, webhooks, Zapier and 6 concurrent sessions.

• Unattended Access Standard$10

  per 25 computers / month, billed annually ($12 billed monthly)

  Unlimited technicians reaching your configured computers, with grouping, bulk deployment, Wake-on-LAN, file transfer and power options.

• Unattended Access Professional$15

  per 25 computers / month, billed annually ($18 billed monthly)

  Adds session recording, remote print and scripts, rebranding, mobile and IoT device support, a credential manager and virtual monitors.

GoToMyPC

No public discounts listed.

Zoho Assist

• Annual discount

  Yearly billing saves more than 15%

  The pricing page says yearly billing saves more than 15%: Remote Support Standard is $10 a month billed annually against $12 billed monthly.

• Other savings

  Volume discounts for larger teams

  Zoho Assist offers volume discounts on both yearly and monthly billing as a team grows, arranged through its volume discount page.