Carly AI vs Dume.ai

Carly AI

• People who would rather CC an assistant on email than open another app
• Scheduling across Google and Microsoft calendars with several attendees
• Rule-based automations that can run without spending credits

Dume.ai

• People who want inbox triage and a daily briefing without building workflows
• Reaching an assistant by WhatsApp or phone call as well as in the browser
• Desktop file, spreadsheet and report tasks handed to an agent

Carly AI

• The Free plan covers MCP access, 10 workflows, the calendar view and the task manager; AI agents start at $35 a month.
• Personal includes 200 credits a month. Bigger allowances are add-ons, from $30 a month more for 400 credits up to $1,450 more for 15,200.
• Business SMS, calling and the AI receptionist are add-ons for Organization teams, billed separately and set up on a call.
• No mobile or desktop app is listed: Carly works through email, SMS, Slack, a web dashboard and a Chrome extension.

Dume.ai

• The Free plan is limited to 100 credits a month, 20 messages a day and a single integration.
• Credits reset each billing cycle and do not roll over; extra credit packs are sold only to subscribers.
• Two-way messaging, webhook triggers and custom instructions start at PRO, and frontier AI models are limited to MAX.
• No iOS or Android app is listed: phone use is through WhatsApp or a voice call, and the desktop app covers Mac and Windows only.

Carly AI

Delegation by email, SMS, Slack or chat

Send, CC or forward an email to hand over a task, text the agent, mention it in Slack or chat from the dashboard. Emails the agent sends from its own account use no credits.

Custom agents

Each agent has its own name, email address, integrations, permissions and files, keeps a memory of contacts and preferences, and can be taught your policies and templates as skills.

Scheduling

Handles group scheduling, booking links and availability polls, and creates events with titles, video links, attendees and time zones across Google and Microsoft calendars.

Workflows built by asking

Describe a workflow and Carly builds and tests it, with triggers such as a new email, a webhook or a schedule. Steps without an AI call are free; each AI call costs 0.025 credits.

Integrations

The integrations page lists 258+ apps, among them Gmail, Outlook, Slack, Salesforce, HubSpot, Notion, QuickBooks and Jira, which agents and workflows can act in.

MCP server

An MCP server exposes 148 tools for email, calendar, CRM, workflows, files and notes to Claude, ChatGPT and other MCP clients. Calls made this way cost no credits.

Dume.ai

Email triage and morning briefing

Sorts and labels the inbox, drafts replies from your thread history and sends a daily briefing of meetings, messages and reminders. Free keeps 7 days of history for these.

Routines

Describe repeated work in a sentence, such as a Friday recap email, and Dume runs it on a schedule. Webhook triggers and private workflow limits depend on the plan.

WhatsApp and phone calls

The same assistant answers on WhatsApp and on a phone number you can call, and it can call you when something needs attention. Two-way messaging starts at PRO.

Dume Cowork

A desktop app for Mac and Windows whose agent organizes files, builds spreadsheets and reports and drives a real browser. It includes Docs, Sheets, Slides and PDF editors on every plan.

Dume for Chrome

A Chrome extension that summarizes pages, groups open tabs, researches across several sources and fills in forms from a typed command, using your Dume account.

Integrations, MCP and model choice

Connects to 50+ tools including Google Workspace, Notion, Jira, Slack and Zapier, plus custom MCP servers, and lets you pick the model, with higher model tiers on higher plans.

Carly AI

• Free$0

  MCP access, 10 Zapier-style workflows, a multi-calendar view for Google and Microsoft, and the Task Manager.

• Personal$35

  per month

  Custom agents, app integrations, scheduled tasks, memory, unlimited email and calendar accounts, and 200 credits a month. Larger credit allowances cost extra.

• Organization$35

  per seat / month

  Everything in Personal plus shared agents and skills, admin controls, a pooled credit allowance, per-member usage and central billing.

• EnterpriseCustom

  Everything in Organization plus agents on your own email domain, custom branding, and advanced security and compliance.

Dume.ai

• Free$0

  100 credits a month, 20 messages a day, 1 integration, 1 MCP connection, 5 agents and basic AI models.

• GO$8

  per month, billed yearly ($96); $9 billed monthly

  2,500 credits a month, all integrations, 2 accounts, 5 MCP connections, 10 agents, unlimited messages and standard AI models.

• PRO$15

  per month, billed yearly ($180); $18 billed monthly

  5,000 credits a month, unlimited agents, 10 MCP connections, premium AI models, webhook triggers, two-way messaging and custom instructions.

• MAX$33

  per month, billed yearly ($396); $40 billed monthly

  12,000 credits a month, unlimited MCP connections, all frontier AI models, unlimited AI workflow creation and on-call support.

• ENTERPRISECustom

  Custom agent solutions, dedicated development, tailored workflows and priority feature requests, arranged with the vendor.

Carly AI

No public discounts listed.

Dume.ai

• Annual discount

  Lower monthly rate with yearly billing

  Billed yearly, GO is $96 ($8 a month instead of $9), PRO is $180 ($15 instead of $18) and MAX is $396 ($33 instead of $40), according to the pricing page.