Concord vs Docusign (2026): which should you pick?

Pick Concord if

• Fits if you run contracts for a company and want drafting, negotiation and signing in one place
• Works for a team of five or more that signs a lot of contracts and wants unlimited signatures on a flat fee

Look elsewhere if

• Skip it if you just need to sign the odd document, as the cheapest plan is $499 a month
• Pricey if you add people: every seat past 5 costs $49, $69 or $89 a month
• Tight if you want approval workflows or custom roles, which need Business at $899 a month
• Not for you if you need bulk send, a clause library or the API, all Enterprise at $1299 a month
• Watch out: there's no free plan, and the trial length isn't stated

Pick Docusign if

• Fits if your clients and partners already expect a Docusign envelope
• Works for teams that want web forms and payment at signing on one plan, Business Pro

Look elsewhere if

• Pricey if you're a small team, at $25 a head a month even paying the year upfront
• Tight if you send a lot, as each user gets 100 envelopes a year, or 10 a month on monthly plans, and extras are billed one by one
• Skip it if you might cancel early, as the annual plan billed monthly holds you to the year after 30 days
• Watch out: SMS delivery is from $0.36 a message and ID checks from $2.40 each after the first five
• Not for you if you need SSO, Salesforce, HIPAA or data residency, which are sold only on custom Enhanced plans

Concord

• The cheapest plan is $499 a month billed annually, so it is far above per-signature e-signature tools.
• Each plan includes 5 users; extra users cost $49, $69 or $89 a month depending on the plan.
• Approval workflows, intake forms and custom roles need Business at $899 a month; bulk send, the clause library and the open API need Enterprise at $1299 a month.
• The pricing page lists no free plan, and every plan's button leads to a demo booking.

Docusign

• Standard and Business Pro include 100 envelopes per user a year on annual plans, or 10 a month on monthly plans; envelopes past the allowance are billed one by one.
• Annual plans paid monthly are a one-year commitment: cancelling after the first 30 days means paying the rest of the year.
• SMS delivery costs from $0.36 a message and ID verification from $2.40 an attempt, after five of each included once on Standard and Business Pro.
• SSO, Salesforce and NetSuite integrations, HIPAA support and data residency are sold only with the custom Enhanced plans.

Concord

Unlimited e-signatures

Signing is built into the contract workflow, and all three plans include unlimited e-signatures and unlimited documents.

AI review and extraction

An AI copilot reads contracts, explains risks and obligations and suggests edits. Extraction pulls key terms into the contract record.

Negotiation and collaboration

Redlining, version control and comments sit in a Word-style editor, with free viewers and guests so outside parties can take part.

Intake and approvals

Business teams can request contracts through intake forms and route them through approval workflows. Both start on the Business plan.

Deadlines and reporting

Deadline reminders and amendment management are on every plan. Customized reports start on the Business plan.

Clause library and bulk send

Enterprise adds a clause library, subsidiary management and bulk sending, along with the open API.

Docusign

Send and sign

Upload a document, drag on signature and form fields, set a signing order and send it. Signers do not need a Docusign account.

Templates

Reusable templates on every plan; Standard adds templates shared across the team, and Business Pro adds locked templates.

Audit trail and reminders

Each envelope keeps a real-time audit trail and shows whether it was sent, delivered or completed, with automatic reminders to signers.

Web forms and payments

Business Pro adds mobile-friendly web forms that feed a signing flow, payment collection at signing and bulk sending to many recipients.

AI help for signers

AI-generated summaries and a question-and-answer panel explain an agreement to signers, and AI can suggest where fields should go.

Integrations and API

Cloud storage and Microsoft 365 or Google Workspace links on every plan; the API and over 1,000 partner integrations start at Business Pro.

Concord

• Essentials$499

  per month for up to 5 users, billed annually

  Unlimited e-signatures and documents, AI copilot and extraction, negotiation tools and deadline reminders. Extra users are $49 a month each.

• Business$899

  per month for up to 5 users, billed annually

  Adds intake forms, approval workflows, custom roles and teams, custom reports, and Salesforce, HubSpot, Google Drive, Box, Dropbox and Zapier. Extra users are $69 a month each.

• Enterprise$1299

  per month for up to 5 users, billed annually

  Adds a clause library, subsidiary management, bulk send, the open API and custom branding. Extra users are $89 a month each, with volume discounts on request.

Docusign

• Personal$11

  per month, annual plan billed monthly ($132 a year)

  One user and 5 envelopes a month, with reusable templates, an audit trail and AI summaries for signers.

• Standard$30

  per user / month, annual plan billed monthly ($360 a year)

  Up to 50 users and 100 envelopes per user a year, with shared templates, comments, custom branding and delegated signing.

• Business Pro$45

  per user / month, annual plan billed monthly ($540 a year)

  Adds web forms, payment collection, bulk sending, conditional fields, locked templates and API access, still 100 envelopes per user a year.

• EnhancedCustom

  Sold through sales for more than 50 users: custom envelope limits, SSO, organization management and Salesforce document generation.

Concord

No public discounts listed.

Docusign

• Annual discount

  Save up to 33% on an annual plan

  Docusign's pricing page says the annual plan billed monthly saves up to 33% against month-to-month billing, which has a lower envelope allowance.

• Annual discount

  Lower price for paying the year upfront

  Docusign's eSignature page lists Personal at $10, Standard at $25 and Business Pro at $40 per user a month when billed annually ($120, $300 and $480 a year).