Gallabox vs Superchat (2026): which should you pick?
As of Nov 12, 2026, Gallabox grades higher than Superchat: 2.2 against 2.0 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
Gallabox grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Gallabox
WhatsApp, Instagram and web chat with AI agents for lead follow-up
Superchat
Shared inbox for WhatsApp, Instagram, email, SMS and live chat
Which one is for you
Pick Gallabox if
- Fits if your sales team follows up leads from WhatsApp and Instagram ads
- Works for businesses in India and the Gulf that sell over WhatsApp
Look elsewhere if
- Pricey if you're a small shop, as Basic is $112 a month billed yearly
- Skip it if you want to pay month to month, as plans are billed quarterly or yearly only, with no mid-term refund
- Tight if your team grows past 3, as Basic is a hard cap and extra users need Essential at $18 each
- Pricey if you need drip campaigns, AI agents on WhatsApp or the full API, which start on Essential at $248 a month
- Watch out: WhatsApp fees carry Gallabox's markup, at $0.0287 per US marketing message
Pick Superchat if
- Fits if customers reach you on WhatsApp and Instagram and you want one inbox
- Works for small teams that can start on the free plan
Look elsewhere if
- Tight if you're staying free: 30 active contacts and 1 WhatsApp number
- Pricey if you want AI agents or web chat, which start at 149 euros a month
- Watch out: a 12-month minimum contract, with prices shown net of tax
- Watch out: WhatsApp conversations you start cost 0.01 to 0.07 euros each
How we grade them
| 2.2GPAGallaboxFair | 2.0GPASuperchatFair | |
|---|---|---|
| Value for money | DBasic is $112 a month billed yearly ($150 billed quarterly) for 3 users and broadcasts to 10,000 contacts a month. That's near the dear end even against its WhatsApp rivals, and US marketing messages cost $0.0287 each on top, with Gallabox's markup. There's no monthly billing. | D89 euros a month for Basic, about the dearest tenth of the category. AI agents, the web chat widget and more automations sit on the 149 euro plan, and there is a 12-month minimum. |
| Free plan and trial | CNo free plan, but a 7-day free trial of Basic with 500 AI credits, $2 of message credits and no card. A quick look, not a proper run. | CFree plan: 1 WhatsApp number, 1 employee and 30 active contacts a month. That is a cap you will hit with any real customer list. |
| Features | BThe whole job on WhatsApp, Instagram and a website widget: AI agents that reply and qualify leads, chatbot flows and WhatsApp forms, broadcasts, catalogs and payments. Drip campaigns and AI agents on WhatsApp start on Essential, though. | CShared inbox across seven channels, with automations, AI agents and review requests. Basic gets only 1 automation, and extra agents, automations and credits are paid add-ons. |
| Ease of use | CNo App Store rating on record. There's a WhatsApp number to connect, flows and forms to build and AI credits to keep an eye on. | CNo store rating on record. A web inbox where you connect each channel and build automations. |
| Platforms and integrations | BWeb, iPhone and Android, with Shopify, HubSpot, Zoho CRM, LeadSquared, Pipedrive, Razorpay, Zapier and Calendly. The full API and CRM sync start on Essential, and there's no desktop app, which an A needs. | BWeb, iPhone and Android, with Zapier, Make and HubSpot. No desktop app. |
| Best for | following up WhatsApp and Instagram leads | a WhatsApp and social shared inbox |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Gallabox and Superchat. How we grade
Price against what you get
Gallabox starts at $112 a month and scores 2.7 out of 4 on features, ease of use and platforms. Superchat starts at about $99.43 a month and scores 2.3.
Gallabox scores higher, and starts $12.57 a month higher: the question is whether the extra is worth that to you. Of the other SMS and chat marketing tools on the chart, none scores higher than Gallabox for less, and 5 score higher than Superchat for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Gallabox also covers marketing automation and chatbots.
- Superchat also covers workflow automation and live chat.
At a glance
| Gallabox | Superchat | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | $112 per month for up to 3 users, billed annually ($150 billed quarterly) | €89 per month (Basic); billing basis not confirmed |
| Free plan | None | 1 WhatsApp number, 1 employee access and 30 active contacts a month, in the unified inbox. |
| Free trial | 7-day free trial of Basic with 500 AI credits and $2 of message credits, no card required | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Gallabox Global Inc. | SuperX GmbH |
| Price read from | gallabox.com | superchat.com |
| Checked | Oct 18, 2026 | Nov 12, 2026 |
Worth knowing
Gallabox
- WhatsApp message fees are billed separately with Gallabox's markup; US rates are $0.0287 per marketing message and $0.0039 per utility, authentication or service message.
- There is no monthly billing: plans are paid quarterly or yearly, and annual plans are not refunded mid-term.
- Basic is capped at 3 users; extra users cost $18 a month on Essential and $24 on Advanced.
- Extra WhatsApp numbers, Instagram handles or widgets cost $20 a month each, up to 3 on Essential and 10 on Advanced; Basic cannot add any.
Superchat
- Prices are shown in euros and are net of tax; the page notes a minimum contract term of 12 months.
- The page did not show the annual prices behind its Monthly/Annually toggle, so the billing basis of the figures above is unconfirmed.
- WhatsApp conversations started by you cost EUR 0.01 to EUR 0.07 each; conversations started by the contact are free for the first 1,000 a month.
- Add-ons: extra employees EUR 5 a month, extra AI agents EUR 49 a month, extra automations EUR 10 a month, and credits from EUR 10 a month for 2,500 credits.
Key features
Gallabox
- AI agents
- Agents that reply, qualify leads and follow up, on the website from Basic and on WhatsApp and Instagram from Essential, drawing on monthly AI credits.
- Shared inbox for three channels
- WhatsApp, Instagram DMs and comments, and a website chat widget in one inbox, with an AI copilot and team management from Essential.
- Chatbot flows and WhatsApp forms
- No-code flows and forms that collect name, email and other details inside WhatsApp, with dynamic forms on Advanced.
- Campaigns and ads attribution
- Broadcasts to 10,000 contacts a month on Basic, 500,000 on Essential and 1 million on Advanced; drip sequences and Meta ad attribution start at Essential.
- Selling in the chat
- WhatsApp catalogs and payments on every plan, and lead pipelines and appointment booking on Advanced.
- AI voice
- On Advanced, AI agents answer inbound WhatsApp calls and phone calls through your telephony provider, billed per minute.
Superchat
- Unified inbox
- One inbox for WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS, with templates, labels, assignment and internal notes.
- AI agents
- AI agents answer customer inquiries around the clock: 1 on Professional and 3 on Advanced. Each plan includes a credit balance for AI functions and automations.
- Automations
- Rule-based automations: 1 on Basic, 2 on Professional, 6 on Advanced.
- WhatsApp newsletter
- Send broadcast messages to WhatsApp contacts; the included range is 30 on Free and 100 on paid plans, and larger ranges are an add-on.
- Review management
- Send feedback requests and manage ratings, including a Google integration, from Basic upward.
- Web chat widget
- A live chat widget for a website, from Professional; removing the Superchat logo is also gated by plan.
Plans
Gallabox
Basic$112
per month for up to 3 users, billed annually ($150 billed quarterly)
3 users (hard cap), 500 AI credits, one WhatsApp number, Instagram handle and web widget, web AI agents, chatbot flows, catalog and payments.
Essential$248
per month for up to 6 users, billed annually ($331 billed quarterly)
2,000 AI credits, AI agents on WhatsApp and Instagram, inbox copilot, drip campaigns, ads attribution, full API and CRM sync. Extra users $18.
Advanced$474
per month for up to 10 users, billed annually ($632 billed quarterly)
8,000 AI credits, AI voice on WhatsApp and phone, lead pipelines, appointment booking, dynamic forms, custom roles, number masking. Extra users $24.
EnterpriseCustom
Custom seats and AI credits, unlimited channels, SSO, IP whitelisting, data residency, a dedicated CSM and 5% off template charges.
Superchat
Free€0
1 WhatsApp number, 1 account and 30 active contacts a month, with the unified inbox.
Basic€89
per month, monthly or annual basis not stated
Unlimited contacts and conversations, 3 accounts, review management and 1 automation.
Professional€149
per month, monthly or annual basis not stated
Adds 1 AI agent, automations (2 included), the web chat widget, onboarding and 2 WhatsApp numbers; 6 accounts.
Advanced€299
per month, monthly or annual basis not stated
3 AI agents, integrations and analytics, 12 accounts, 4 WhatsApp numbers, an account manager and priority chat support.
CustomCustom
Quoted on request and billed annually; adds SSO, 2FA enforcement, an individual SLA and tailored support. Sold through sales.
Ways to pay less
Gallabox
- Annual discount
About 25% off with yearly billing
Gallabox's pricing page bills quarterly or yearly; in dollars, Basic is $112 a month billed yearly against $150 billed quarterly, and Advanced $474 against $632.
Superchat
No public discounts listed.
Common questions
Which is cheaper, Gallabox or Superchat?
As of Nov 12, 2026, Superchat is cheaper to start with: about $99.43 a month, against $112 a month for Gallabox. Gallabox starts at $112 per month for up to 3 users, billed annually ($150 billed quarterly), and Superchat starts at €89 per month (Basic); billing basis not confirmed.
Which has a free plan, Gallabox or Superchat?
As of Nov 12, 2026, only Superchat has a free plan. Gallabox does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.