Gallabox vs Zoko (2026): which should you pick?
As of Nov 12, 2026, Gallabox grades higher than Zoko: 2.2 against 1.8 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
Gallabox grades higher on the free plan, features and platforms. Zoko grades higher on value for money. They get the same grade on ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Gallabox
WhatsApp, Instagram and web chat with AI agents for lead follow-up
Zoko
WhatsApp inbox, campaigns and AI agents for Shopify stores
Which one is for you
Pick Gallabox if
- Fits if your sales team follows up leads from WhatsApp and Instagram ads
- Works for businesses in India and the Gulf that sell over WhatsApp
Look elsewhere if
- Pricey if you're a small shop, as Basic is $112 a month billed yearly
- Skip it if you want to pay month to month, as plans are billed quarterly or yearly only, with no mid-term refund
- Tight if your team grows past 3, as Basic is a hard cap and extra users need Essential at $18 each
- Pricey if you need drip campaigns, AI agents on WhatsApp or the full API, which start on Essential at $248 a month
- Watch out: WhatsApp fees carry Gallabox's markup, at $0.0287 per US marketing message
Pick Zoko if
- Fits if your customers are on WhatsApp and your store is on Shopify
- Works for stores that want broadcasts and click-to-WhatsApp ads
Look elsewhere if
- Skip it if your store isn't on Shopify
- Pricey if you add flows, Instagram or AI agents, which are all separate charges
- Watch out: WhatsApp message fees go to Meta and aren't in the plan price
- Tight if you want to try it for longer than 7 days
How we grade them
| 2.2GPAGallaboxFair | 1.8GPAZokoWeak | |
|---|---|---|
| Value for money | DBasic is $112 a month billed yearly ($150 billed quarterly) for 3 users and broadcasts to 10,000 contacts a month. That's near the dear end even against its WhatsApp rivals, and US marketing messages cost $0.0287 each on top, with Gallabox's markup. There's no monthly billing. | C$49.99 a month, with per-conversation fees on top and WhatsApp fees paid to Meta. That sits in the dearer quarter ($49) of the category, not past it. |
| Free plan and trial | CNo free plan, but a 7-day free trial of Basic with 500 AI credits, $2 of message credits and no card. A quick look, not a proper run. | D7-day free trial with no contracts. The page doesn't say whether a card is needed, and there is no free plan. |
| Features | BThe whole job on WhatsApp, Instagram and a website widget: AI agents that reply and qualify leads, chatbot flows and WhatsApp forms, broadcasts, catalogs and payments. Drip campaigns and AI agents on WhatsApp start on Essential, though. | CInbox, broadcasts, ad links and flows on every plan. But custom flows are $5.99 each a month, Instagram is $9.99, and AI agents are $24.99 plus per-resolution fees. |
| Ease of use | CNo App Store rating on record. There's a WhatsApp number to connect, flows and forms to build and AI credits to keep an eye on. | CNo store rating on record. A web dashboard tied to your Shopify store, with flows to build. |
| Platforms and integrations | BWeb, iPhone and Android, with Shopify, HubSpot, Zoho CRM, LeadSquared, Pipedrive, Razorpay, Zapier and Calendly. The full API and CRM sync start on Essential, and there's no desktop app, which an A needs. | CWeb only, with Shopify and Judge.me. No separate apps, and the listing names just two integrations. |
| Best for | following up WhatsApp and Instagram leads | WhatsApp for Shopify stores |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Gallabox and Zoko. How we grade
Price against what you get
Gallabox starts at $112 a month and scores 2.7 out of 4 on features, ease of use and platforms. Zoko starts at $49.99 a month and scores 2.0.
Gallabox scores higher, and starts $62.01 a month higher: the question is whether the extra is worth that to you. Of the other SMS and chat marketing tools on the chart, none scores higher than Gallabox for less, and 14 score higher than Zoko for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Gallabox also covers marketing automation and AI support agent.
- Zoko also covers workflow automation, AI agents and online store.
At a glance
| Gallabox | Zoko | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $112 per month for up to 3 users, billed annually ($150 billed quarterly) | $49.99 per month, plus WhatsApp fees paid to Meta |
| Free plan | None | None |
| Free trial | 7-day free trial of Basic with 500 AI credits and $2 of message credits, no card required | 7-day free trial, no contracts |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Gallabox Global Inc. | Zoko |
| Price read from | gallabox.com | zoko.io |
| Checked | Oct 18, 2026 | Nov 12, 2026 |
Worth knowing
Gallabox
- WhatsApp message fees are billed separately with Gallabox's markup; US rates are $0.0287 per marketing message and $0.0039 per utility, authentication or service message.
- There is no monthly billing: plans are paid quarterly or yearly, and annual plans are not refunded mid-term.
- Basic is capped at 3 users; extra users cost $18 a month on Essential and $24 on Advanced.
- Extra WhatsApp numbers, Instagram handles or widgets cost $20 a month each, up to 3 on Essential and 10 on Advanced; Basic cannot add any.
Zoko
- WhatsApp message fees are paid directly to Meta at its rate card and are not in the Zoko plan prices.
- Instagram adds $9.99 a month, while Facebook Messenger has no platform fee.
- Custom flows cost $5.99 a month each, and AI agents cost $24.99 a month plus per-resolution fees, with the first 100 resolutions free.
- Zoko is built around Shopify, and the pages read show a web dashboard only, with no separate apps.
Key features
Gallabox
- AI agents
- Agents that reply, qualify leads and follow up, on the website from Basic and on WhatsApp and Instagram from Essential, drawing on monthly AI credits.
- Shared inbox for three channels
- WhatsApp, Instagram DMs and comments, and a website chat widget in one inbox, with an AI copilot and team management from Essential.
- Chatbot flows and WhatsApp forms
- No-code flows and forms that collect name, email and other details inside WhatsApp, with dynamic forms on Advanced.
- Campaigns and ads attribution
- Broadcasts to 10,000 contacts a month on Basic, 500,000 on Essential and 1 million on Advanced; drip sequences and Meta ad attribution start at Essential.
- Selling in the chat
- WhatsApp catalogs and payments on every plan, and lead pipelines and appointment booking on Advanced.
- AI voice
- On Advanced, AI agents answer inbound WhatsApp calls and phone calls through your telephony provider, billed per minute.
Zoko
- Shared WhatsApp inbox
- A team inbox with auto-distributed chats, custom inboxes, quick replies, business hours and welcome and away messages.
- Broadcasts and ads
- Bulk WhatsApp broadcasts go to tagged customer segments, and click-to-WhatsApp ads send shoppers into a chat.
- Automation flows
- Eleven pre-built ecommerce flows, such as abandoned checkout recovery and COD confirmation, are free; custom flows cost $5.99 a month each.
- AI agents
- Optional agents answer FAQs, track orders from store data or take orders in chat, at $24.99 a month plus a per-resolution or per-order charge.
- Catalog, calling and API
- A Shopify catalog syncs into WhatsApp, WhatsApp calling is listed, and the API and webhooks come with every plan.
Plans
Gallabox
Basic$112
per month for up to 3 users, billed annually ($150 billed quarterly)
3 users (hard cap), 500 AI credits, one WhatsApp number, Instagram handle and web widget, web AI agents, chatbot flows, catalog and payments.
Essential$248
per month for up to 6 users, billed annually ($331 billed quarterly)
2,000 AI credits, AI agents on WhatsApp and Instagram, inbox copilot, drip campaigns, ads attribution, full API and CRM sync. Extra users $18.
Advanced$474
per month for up to 10 users, billed annually ($632 billed quarterly)
8,000 AI credits, AI voice on WhatsApp and phone, lead pipelines, appointment booking, dynamic forms, custom roles, number masking. Extra users $24.
EnterpriseCustom
Custom seats and AI credits, unlimited channels, SSO, IP whitelisting, data residency, a dedicated CSM and 5% off template charges.
Zoko
Starter$49.99
per month, plus $0.015 per conversation
Unlimited agents with no agent fees. Every feature is included on every plan.
Plus$79.99
per month, with 5K conversations at no markup
Then $0.00199 per conversation. The first 5 agents are free, then $15 per agent.
Elite$139.99
per month, with 100K conversations at no markup
Then $0.00099 per conversation. The first 10 agents are free, then $12 per agent.
Ways to pay less
Gallabox
- Annual discount
About 25% off with yearly billing
Gallabox's pricing page bills quarterly or yearly; in dollars, Basic is $112 a month billed yearly against $150 billed quarterly, and Advanced $474 against $632.
Zoko
No public discounts listed.
Common questions
Which is cheaper, Gallabox or Zoko?
As of Nov 12, 2026, Zoko is cheaper to start with: $49.99 a month, against $112 a month for Gallabox. Gallabox starts at $112 per month for up to 3 users, billed annually ($150 billed quarterly), and Zoko starts at $49.99 per month, plus WhatsApp fees paid to Meta.
Which has a free plan, Gallabox or Zoko?
As of Nov 12, 2026, neither Gallabox nor Zoko has a free plan. Both have a free trial.
Which platforms do Gallabox and Zoko run on?
As of Nov 12, 2026, only Gallabox lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.