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Helpwise alternatives · Help Desks

Helpwise alternatives with a Mac app

The Helpwise listing does not include a Mac app. 10 of the 92 other help desk and live chat tools in this directory list a Mac app.

Helpwise is a paid product with a free trial, starting at $12 per user / month, billed annually ($15 billed monthly). 6 of them are free or have a free plan.

10 tools · Listings checked up to Nov 13, 2026 · Where the facts come from

How each one differs from Helpwise

  1. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp starts at $45 per workspace / month, with 4 seats. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
    • Crisp has a free plan. Helpwise does not, though it has a free trial.
    • Only Crisp lists macOS and Windows apps.
    • Crisp also covers AI support agent.
    Crisp pricing and details

  2. Comm100

    Live chat, ticketing and AI agents for support teams

    • Comm100 starts at $31 per agent / month, billed annually ($39 billed monthly). Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
    • Only Comm100 lists Windows and macOS apps.
    • Comm100 also covers AI support agent and chatbots.
    • Helpwise also covers shared inbox.
    Comm100 pricing and details

  3. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
    • Tidio has a free plan. Helpwise does not, though it has a free trial.
    • Only Tidio lists macOS and Windows apps.
    • Tidio also covers AI support agent.
    Tidio pricing and details

  4. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
    • Only Text by LiveChat lists macOS and Windows apps.
    • Text by LiveChat also covers AI support agent.
    • Helpwise also covers shared inbox and help center.
    Text by LiveChat pricing and details

  5. Richpanel

    AI agents, help desk and a self-service portal for online stores

    • Only Richpanel lists macOS and Windows apps.
    • Richpanel also covers AI support agent.
    • Helpwise also covers shared inbox.
    Richpanel pricing and details

  6. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    • tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
    • tawk.to has a free plan. Helpwise does not, though it has a free trial.
    • Only tawk.to lists Windows and macOS apps.
    • tawk.to also covers AI support agent.
    tawk.to pricing and details

  7. Chaport

    Live chat with a free plan, chatbots and a knowledge base

    • Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
    • Chaport has a free plan. Helpwise does not, though it has a free trial.
    • Only Chaport lists Windows and macOS apps.
    • Chaport also covers chatbots.
    Chaport pricing and details

  8. JivoChat

    Live chat and messenger inbox with a free plan and paid add-on modules

    • JivoChat starts at $28 per agent / month, billed annually. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
    • JivoChat has a free plan. Helpwise does not, though it has a free trial.
    • Only JivoChat lists macOS, Windows and Linux apps.
    • JivoChat also covers AI support agent, whatsApp messaging and chatbots.
    JivoChat pricing and details

  9. ProProfs Live Chat

    Live chat with an AI agent, free for a single operator

    • ProProfs Live Chat starts at $19.99 per operator / month, billed annually. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
    • ProProfs Live Chat has a free plan. Helpwise does not, though it has a free trial.
    • Only ProProfs Live Chat lists Windows and macOS apps.
    • ProProfs Live Chat also covers AI support agent, whatsApp messaging and chatbots.
    ProProfs Live Chat pricing and details

  10. Provide Support

    Live chat for websites, priced by the number of agent seats

    • Provide Support starts at $24 per month for 1 seat, billed monthly ($156 billed yearly). Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
    • Only Provide Support lists Windows, macOS and Linux apps.
    • Provide Support also covers chatbots.
    • Helpwise also covers shared inbox, help desk and help center.
    Provide Support pricing and details

Common questions

Which Helpwise alternatives have a Mac app?

Crisp, Comm100, Tidio, Text by LiveChat, Richpanel, tawk.to, Chaport, JivoChat and 2 more list a Mac app.

Does Helpwise have a Mac app?

The Helpwise listing does not include a Mac app. It lists Web, iOS and Android.

Which of these help desk and live chat tools are free?

Crisp, Tidio, tawk.to, Chaport, JivoChat and ProProfs Live Chat are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Helpwise: the alternatives its listing names first, then the tools that share the most features with it.