Helpwise alternatives · Help Desks
Helpwise alternatives with a Windows app
The Helpwise listing does not include a Windows app. 11 of the 92 other help desk and live chat tools in this directory list a Windows app.
Helpwise is a paid product with a free trial, starting at $12 per user / month, billed annually ($15 billed monthly). 6 of them are free or have a free plan.
11 tools · Listings checked up to Nov 13, 2026 · Where the facts come from
How each one differs from Helpwise
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- Crisp has a free plan. Helpwise does not, though it has a free trial.
- Only Crisp lists macOS and Windows apps.
- Crisp also covers AI support agent.
- Free trial · from $31/mo
Comm100
Live chat, ticketing and AI agents for support teams
- Comm100 starts at $31 per agent / month, billed annually ($39 billed monthly). Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- Only Comm100 lists Windows and macOS apps.
- Comm100 also covers AI support agent and chatbots.
- Helpwise also covers shared inbox.
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- Tidio has a free plan. Helpwise does not, though it has a free trial.
- Only Tidio lists macOS and Windows apps.
- Tidio also covers AI support agent.
- Free trial · from $19/mo
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- Only Text by LiveChat lists macOS and Windows apps.
- Text by LiveChat also covers AI support agent.
- Helpwise also covers shared inbox and help center.
- Free trial
Richpanel
AI agents, help desk and a self-service portal for online stores
- Only Richpanel lists macOS and Windows apps.
- Richpanel also covers AI support agent.
- Helpwise also covers shared inbox.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- tawk.to has a free plan. Helpwise does not, though it has a free trial.
- Only tawk.to lists Windows and macOS apps.
- tawk.to also covers AI support agent.
- Free plan · from $29/mo
Chaport
Live chat with a free plan, chatbots and a knowledge base
- Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- Chaport has a free plan. Helpwise does not, though it has a free trial.
- Only Chaport lists Windows and macOS apps.
- Chaport also covers chatbots.
- From $31.20/mo
Dashly
Website chat and AI agents that qualify and book inbound leads
- Dashly starts at $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly). Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- Only Dashly lists a Windows app.
- Dashly also covers marketing automation, AI support agent, chatbots and popups.
- Helpwise also covers help desk.
- Free plan · from $28/mo
JivoChat
Live chat and messenger inbox with a free plan and paid add-on modules
- JivoChat starts at $28 per agent / month, billed annually. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- JivoChat has a free plan. Helpwise does not, though it has a free trial.
- Only JivoChat lists macOS, Windows and Linux apps.
- JivoChat also covers AI support agent, whatsApp messaging and chatbots.
- Free plan · from $19.99/mo
ProProfs Live Chat
Live chat with an AI agent, free for a single operator
- ProProfs Live Chat starts at $19.99 per operator / month, billed annually. Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- ProProfs Live Chat has a free plan. Helpwise does not, though it has a free trial.
- Only ProProfs Live Chat lists Windows and macOS apps.
- ProProfs Live Chat also covers AI support agent, whatsApp messaging and chatbots.
- Free trial · from $24/mo
Provide Support
Live chat for websites, priced by the number of agent seats
- Provide Support starts at $24 per month for 1 seat, billed monthly ($156 billed yearly). Helpwise starts at $12 per user / month, billed annually ($15 billed monthly).
- Only Provide Support lists Windows, macOS and Linux apps.
- Provide Support also covers chatbots.
- Helpwise also covers shared inbox, help desk and help center.
Common questions
Which Helpwise alternatives have a Windows app?
Crisp, Comm100, Tidio, Text by LiveChat, Richpanel, tawk.to, Chaport, Dashly and 3 more list a Windows app.
Does Helpwise have a Windows app?
The Helpwise listing does not include a Windows app. It lists Web, iOS and Android.
Which of these help desk and live chat tools are free?
Crisp, Tidio, tawk.to, Chaport, JivoChat and ProProfs Live Chat are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Helpwise: the alternatives its listing names first, then the tools that share the most features with it.