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Alternatives · Forms

Medallia alternatives

As of Nov 13, 2026, the highest-graded Medallia alternative is Alchemer (2.4 GPA). It's also the best free one.

Medallia compared with 11 alternatives: Qualtrics, InMoment, Forsta, Alchemer, QuestionPro and 6 more.

Medallia's current pricing could not be confirmed from its own site. 3 of the 11 alternatives are free or have a free plan. 3 more offer a free trial.

Listings checked up to Nov 13, 2026 · Where the facts come from

Black Friday: is there a Medallia sale?

At a glance

ToolPriceFree planRuns on
MedalliaThis toolPaidNoWeb
QualtricsFree plan · from $420/moYesWeb
InMomentPaidNoWeb
ForstaPaidNoWeb
AlchemerFree plan · from $315/yrYesWeb
QuestionProFree plan · from $99/moYesWeb, iOS, Android
AppinioPaidNoWeb
AskNicelyPaidNoWeb
FeedbacklyFree trial · from €199/moTrial onlyWeb, iOS
FeedierFree trial · from $200/moTrial onlyWeb
MopinionFree trial · from €279/moTrial onlyWeb, iOS, Android
NetigateFrom €7,000/yrNoWeb

How each one differs from Medallia

  1. Qualtrics

    Survey and experience research platform with a free account

    • Qualtrics starts at $420 per month, billed annually ($5,040 a year).
    • Qualtrics has a free plan, which Medallia lacks.
    • Qualtrics also covers forms.

    Suits: Academic and market researchers who need quotas, weighting and statistics

  2. InMoment

    Customer experience platform for feedback and reviews

    • InMoment does not cover dashboards, which Medallia does.

    Suits: Multi-location brands managing reviews and survey feedback together

  3. Forsta

    Enterprise research and experience platform for surveys

    • Forsta also covers forms.

    Suits: Market research teams and agencies running complex multi-country studies

  4. Alchemer

    Survey platform with advanced logic and market research questions

    • Alchemer starts at $315 per user / year, or $55 per user / month billed monthly.
    • Alchemer has a free plan, which Medallia lacks.
    • Alchemer also covers workflow automation.
    • Alchemer does not cover dashboards, which Medallia does.

    Suits: Researchers who need conjoint, card sort and heatmap questions

  5. QuestionPro

    Survey and market research platform with a free plan

    • QuestionPro starts at $99 per user / month, billed annually.
    • QuestionPro has a free plan, which Medallia lacks.
    • QuestionPro also lists iOS and Android apps.
    • QuestionPro also covers templates.
    • QuestionPro does not cover dashboards, which Medallia does.

    Suits: Market researchers who need conjoint, MaxDiff or an audience panel

  6. Appinio

    Market research platform with a built-in consumer panel

    Suits: Marketing and brand teams running concept or creative tests

  7. AskNicely

    NPS and CSAT surveys with reviews and team coaching

    • AskNicely also covers forms and review collection.
    • AskNicely does not cover dashboards, which Medallia does.

    Suits: Service businesses with technicians or front-line staff whose scores are tracked

  8. Feedbackly

    Customer feedback surveys that also score customer emotions

    • Feedbackly starts at €199 per month, billed annually (€249 billed monthly).
    • Feedbackly also lists an iOS app.
    • Feedbackly also covers templates and forms.
    • Feedbackly does not cover dashboards, which Medallia does.

    Suits: Retail, hospitality and public venues collecting feedback on site with terminals

  9. Feedier

    Customer feedback analysis platform with AI and MCP access

    • Feedier starts at $200 per month for 2,500 comments analyzed.
    • Feedier also covers workflow automation.
    • Feedier does not cover dashboards, which Medallia does.

    Suits: Teams with feedback already spread across tools who need it analyzed in one place

  10. Mopinion

    Feedback forms for websites, apps and email, now Netigate Digital

    • Mopinion starts at €279 per month and up, billed annually.
    • Mopinion also lists iOS and Android apps.
    • Mopinion also covers templates and forms.
    • Mopinion does not cover dashboards, which Medallia does.

    Suits: Digital and CX teams collecting feedback on websites and apps

  11. Netigate

    European feedback and experience platform sold to enterprises

    • Netigate starts at €7,000 per year and up, billed annually.

    Suits: Larger European organizations running continuous CX or EX feedback programs

Limits worth knowing in Medallia

  • No prices are published; the pricing page says to contact the company.
  • Pricing is described as an experience data record model in annual tiers, not per seat or per survey.
  • It is built for enterprise programs, so it is heavier than a form or small-survey tool.
Medallia pricing and details

Common questions

What are the alternatives to Medallia?

The alternatives to Medallia in this directory are Qualtrics, InMoment, Forsta, Alchemer, QuestionPro, Appinio, AskNicely, Feedbackly, Feedier, Mopinion and Netigate. Each one has a side-by-side comparison with Medallia.

Is there a free alternative to Medallia?

Yes. Qualtrics, Alchemer and QuestionPro have a free plan alongside paid ones.

Which Medallia alternatives work on Android?

The Medallia listing does not include an Android app. QuestionPro and Mopinion list one.

Which Medallia alternatives work on iOS?

The Medallia listing does not include an iOS app. QuestionPro, Feedbackly and Mopinion list one.

When were these prices checked?

Each listing shows its own date. On this page they run from Oct 6, 2026 to Nov 13, 2026. Vendors change prices without notice, so confirm on their site before you buy.