Free alternatives to Medallia

The 12 closest to Medallia

1. 

   Qualtrics

   Survey and experience research platform with a free account

   Free plan · from $420/mo

   What is free: Free account: 500 responses, 3 active surveys of up to 30 questions each, 8 question types and basic skip, display and branch logic.

   • Qualtrics has a free plan. Medallia does not.
   • Qualtrics also covers forms.
   Qualtrics vs MedalliaQualtrics pricing and details
2. 

   Alchemer

   Survey platform with advanced logic and market research questions

   Free plan · from $315/yr

   What is free: Free account: up to 3 surveys at a time and 100 responses per survey, with a limited set of question types and standard reports only.

   • Alchemer has a free plan. Medallia does not.
   • Alchemer also covers workflow automation.
   • Medallia also covers dashboards.
   Alchemer vs MedalliaAlchemer pricing and details
3. 

   QuestionPro

   Survey and market research platform with a free plan

   Free plan · from $99/mo

   What is free: Essentials plan: 1 user, 200 responses per survey and 30 question types, with basic surveys, logic, integrations and analysis, and 24/7 chat and email support.

   • QuestionPro has a free plan. Medallia does not.
   • Only QuestionPro lists iOS and Android apps.
   • QuestionPro also covers templates.
   • Medallia also covers dashboards.
   QuestionPro vs MedalliaQuestionPro pricing and details
4. 

   SurveyLab

   Online survey software with a mobile app and a free tier

   Free plan · from $40/mo

   What is free: Free plan after the 14-day trial: all Starter features, but collection stops at 50 responses.

   • SurveyLab has a free plan. Medallia does not.
   • Only SurveyLab lists iOS and Android apps.
   • SurveyLab also covers forms.
   SurveyLab pricing and details
5. 

   Snap Surveys

   Survey software with optional managed survey services

   Free plan · from £30/mo

   What is free: Starter: 1 user, 200 responses and unlimited surveys, with AI survey creation and a reporting dashboard.

   • Snap Surveys has a free plan. Medallia does not.
   • Snap Surveys also covers forms.
   Snap Surveys pricing and details
6. 

   Google Forms

   Form, survey and quiz builder that comes with a Google Account

   Free plan · from $7/mo

   What is free: Free with a personal Google Account at forms.google.com. Workspace Essentials Starter, a no-cost edition for work email addresses, also includes Forms. Gemini form drafting needs an eligible paid plan.

   • Google Forms has a free plan. Medallia does not.
   • Google Forms also covers templates and forms.
   • Medallia also covers dashboards.
   Google Forms pricing and details
7. 

   Typeform

   Form, survey and quiz builder with logic, AI and video questions

   Free plan · from $28/mo

   What is free: 10 responses per month across all forms, with unlimited typeforms, logic, embedding, result downloads and basic reports. File uploads, payments, branding removal and extra users need a paid plan.

   • Typeform has a free plan. Medallia does not.
   • Typeform also covers templates, workflow automation and forms.
   • Medallia also covers dashboards.
   Typeform pricing and details
8. 

   SurveyMonkey

   Online survey and form platform with built-in analysis tools

   Free plan · from $39/mo

   What is free: Basic plan: 1 user, unlimited surveys, 10 questions per survey and a limited number of viewable responses per survey. The exact response number is shown only after sign-up.

   • SurveyMonkey has a free plan. Medallia does not.
   • Only SurveyMonkey lists iOS and Android apps.
   • SurveyMonkey also covers templates and forms.
   • Medallia also covers dashboards.
   SurveyMonkey pricing and details
9. 

   Microsoft Forms

   Survey, quiz and poll builder included with Microsoft 365

   Free plan · from $5.40/mo

   What is free: Free with a personal Microsoft account: up to 400 forms and 200 questions per form, with each form or quiz limited to 200 responses (1,000 on paid personal accounts).

   • Microsoft Forms has a free plan. Medallia does not.
   • Microsoft Forms also covers forms.
   • Medallia also covers dashboards.
   Microsoft Forms pricing and details
10. 

    SurveySparrow

    Chat-style survey and customer feedback platform with AI analysis

    Free plan · from $19/mo

    What is free: 1 user, 3 active surveys, 10 questions per survey, 75 responses per quarter, 1,000 contacts and 200 emails. No display or skip logic, web embed or API access.

    • SurveySparrow has a free plan. Medallia does not.
    • Only SurveySparrow lists iOS and Android apps.
    • SurveySparrow also covers templates, workflow automation and forms.
    • Medallia also covers dashboards.
    SurveySparrow pricing and details
11. 

    Zoho Survey

    Survey builder from Zoho with offline collection and reports

    Free plan · from $7.42/mo

    What is free: 1 user, unlimited surveys, 10 questions and 100 responses per survey, with email, embed and pop-up distribution. No skip logic, logo or XLS and CSV export.

    • Zoho Survey has a free plan. Medallia does not.
    • Only Zoho Survey lists iOS and Android apps.
    • Zoho Survey also covers templates and forms.
    • Medallia also covers dashboards.
    Zoho Survey pricing and details
12. 

    Surveyplanet

    Survey maker with unlimited free surveys and responses

    Free plan · from $180/yr

    What is free: Unlimited surveys, questions and responses, with basic themes, over 90 pre-written surveys, embedding and basic in-app reports. Exporting results and question branching need Pro.

    • Surveyplanet has a free plan. Medallia does not.
    • Surveyplanet also covers templates.
    • Medallia also covers dashboards.
    Surveyplanet pricing and details

Common questions

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Medallia: the alternatives its listing names first, then the tools that share the most features with it.