Dust vs Twin

Dust

• Companies that want agents grounded in internal knowledge
• Teams that mix light and heavy users on different seat types
• Organizations that need US or EU data residency

Twin

• Small businesses automating lead follow-up, reporting and inbox work
• Agencies that run agents for clients, each with its own dashboard
• Non-technical users who want automations without wiring up workflows

Dust

• The Free seat is a one-time allowance of 500 credits, not a monthly quota; once it is used, free users are prompted to request an upgrade.
• The self-serve Business plan covers teams of up to 100 and is limited to 3 data source connectors, 5 remote MCP servers and 5 spaces.
• SCIM provisioning, audit logs, custom data retention and single-tenant deployment require Enterprise.
• Monthly credits reset each billing period without rolling over, and listed prices exclude VAT.

Twin

• There is no free plan: paid plans start at $29 a month after the 7-day trial.
• The browser agent, lead prospecting, media generation and deep research reports are included only from Pro at $149 a month.
• Each workspace can connect one account per service, so a second Gmail or X account needs a separate workspace.
• Twin runs in the browser and in Slack; the site lists no desktop or mobile app.

Dust

Agents with company context

Agents draw on connected company data from sources such as Slack, Notion, Google Drive, GitHub, Salesforce and Zendesk to answer questions and take action.

Model choice per agent

All plans include 20+ models from OpenAI, Anthropic, Google, Mistral and DeepSeek. The model is chosen per agent, and none is locked to a higher plan.

Schedules and triggers

Multi-agent workflows can run on a schedule or in response to events. Dust also lists Zapier, Make, n8n and Power Automate as supported automation platforms.

Spaces and permissions

Spaces segment data by team, and a two-layer permission model separates what agents can access from who can use them. The Business plan includes 5 spaces.

Frames

Frames turn agent output into interactive dashboards, reports and memos that a team can explore and work on together.

Slack and Chrome extension

Agents can be mentioned in any Slack channel or messaged directly, and a Chrome extension opens them in a sidebar on any web page.

Twin

Agents built from a description

You describe an outcome in plain language and Twin designs, tests and deploys an agent for it. A library of 257 templates covers common jobs such as lead generation and monitoring.

Schedules, webhooks and app events

Agents run on a schedule, when a webhook fires, or when something happens in a connected app, such as a new email in Gmail or a new message in Slack.

Browser agent

When a site has no API, the agent works in a browser on an isolated cloud computer and pauses for you at login pages. The pricing page includes it from Pro.

Twin for Slack

Agents post scheduled briefings to channels, pick up tasks when @Twin is mentioned, answer in direct messages and ask for approval before consequential actions.

Interfaces

Generates a web app in front of an agent, with sign-ups, a managed database and version history, and publishes it as private, restricted or public.

REST API

A documented REST API creates agents, triggers runs, inspects events and manages API keys, with an OpenAPI 3.1 schema available.

Dust

• Free$0

  A Business-plan seat with 500 credits for its lifetime and no monthly refill, meant for occasional users or people trying Dust.

• Pro$24

  per seat / month, billed yearly; $30 billed monthly

  8,000 credits per seat each month on the Business plan, which covers teams of up to 100, with SSO available on request from 5 seats.

• Max$120

  per seat / month, billed yearly; $150 billed monthly

  40,000 credits per seat each month, for people who regularly run complex automations, deep research or tool-heavy workflows.

• EnterpriseCustom

  Unlimited connectors and MCP servers, workspace-pooled credits, SCIM, audit logs, custom data retention, single-tenant deployment and an SLA.

Twin

• Plus$29

  per month

  Unlimited agents and scheduled runs, webhooks, connections to apps such as Gmail, Slack, Notion and Sheets, and up to 5 customer dashboards.

• Pro$149

  per month

  Everything in Plus, plus the browser agent, lead prospecting and enrichment, image and video generation, deep research reports and property records.

• StoreFrom $399

  per month

  Everything in Pro for running agents on behalf of clients: a dashboard per customer, an agent tuned for each one, and more customers as you grow.

• EnterpriseCustom

  A tailored plan with deployment guidance and commercial terms, arranged through a demo call.

Dust

• Annual discount

  Save 20% with yearly billing

  Dust's pricing page shows a 20% saving on yearly billing: Pro is $24 per seat a month instead of $30, and Max is $120 instead of $150.

Twin

No public discounts listed.