Zapier vs Zoho Flow

Zapier

• Connecting a wide range of cloud apps, including less common ones
• Solo users with light needs who can stay within 100 tasks a month
• Teams that want shared workflows with single sign-on and admin controls

Zoho Flow

• Businesses already running Zoho apps such as Zoho CRM
• Linking cloud apps to on-premises systems and databases
• Teams that want AI to draft a workflow from a description

Zapier

• The Free plan is limited to 100 tasks a month and two-step Zaps, and checks for new data only every 15 minutes.
• Free and Professional include a single user; sharing workflows with colleagues needs the Team plan.
• Cost rises with volume: Professional runs from $19.99 a month for 750 tasks to $3,389 a month for 2 million, billed annually.
• Tasks beyond the plan limit are billed at 2.5x the base rate on monthly plans and 1.25x on annual plans.

Zoho Flow

• The Free plan allows 5 flows and 100 tasks a month, with base apps only.
• Premium apps, on-premises integrations, auto rerun and 5-minute polling need the Professional plan.
• Each action a flow executes counts as a task, so a flow with two actions uses two tasks every time it runs.
• With overage enabled, tasks beyond the plan limit are charged at the end of the billing cycle.

Zapier

Zaps

Workflows that start from a trigger and run one or more actions. Free accounts are limited to two-step Zaps; Professional adds multi-step Zaps, filters, paths and webhooks.

App directory

Zapier connects more than 9,000 apps, including Google Sheets, Gmail, Slack and HubSpot. Premium apps are unlimited from the Professional plan.

Task-based billing

A task is counted when a Zap completes a unit of work; triggers, polling and built-in data tools are not counted. Extra tasks are billed at 1.25x the base rate on annual plans and 2.5x on monthly plans.

Tables, Forms and Canvas

Tables store the data that workflows read and write, Forms collect it, and Canvas maps out a process. Tables and Forms are unlimited on every plan, including Free.

Agents, Chatbots and MCP

AI agents take actions across connected apps, and Zapier MCP gives assistants such as Claude and ChatGPT access to them. Agents and Chatbots are optional add-ons with free tiers.

Team and admin controls

Team covers 25 users with shared Zaps, folders and app connections plus SAML SSO. Enterprise adds SCIM provisioning, app controls and custom data retention.

Zoho Flow

Drag-and-drop builder

Flows are laid out on a canvas with decision branches, delays, subflows, error branches and variables. Changes stay in a draft until the flow is switched on, and versions are tracked.

Zia AI

Zia generates a workflow from a plain-English description. AI steps can summarize, rephrase or generate text, and agentic actions let the AI choose which action to run from a prompt.

Triggers

A flow can start from an app event, a webhook, a schedule, an incoming email, an RSS or Atom feed, or a URL that is checked periodically.

On-premises integrations

An on-prem agent links cloud apps with systems on a private network, including SQL databases, SAP apps and local scripts. It is part of the Professional plan.

Custom functions

Code written in Deluge, Zoho's scripting language, can be added as an action in a flow. Custom functions are available from the Standard plan.

History and reruns

Flow history logs every execution for 30, 60 or 90 days depending on the plan. Failed runs can be rerun manually, and Professional retries them automatically.

Zapier

• Free$0

  100 tasks a month for 1 user, limited to two-step Zaps, with unlimited Zaps, Tables and Forms and 15-minute polling.

• Professional$19.99

  per month, billed annually, for 750 tasks ($29.99 monthly)

  1 user. Multi-step Zaps, unlimited premium apps, webhooks, filters and paths, AI by Zapier and 2-minute polling. Task tiers run up to 2 million a month.

• Team$69

  per month, billed annually, for 2,000 tasks ($103.50 monthly)

  25 users, shared Zaps, folders and app connections, SAML single sign-on, priority support and 1-minute polling.

• EnterpriseCustom

  Unlimited users, advanced admin and app controls, SCIM provisioning, custom data retention and annual task limits.

Zoho Flow

• Free$0

  100 tasks a month and 5 flows, with base apps, logic and utilities, 15-minute polling and 30-day flow history.

• Standard$25

  per month, billed annually, for 5,000 tasks ($29 monthly)

  Unlimited flows, custom functions, 15-minute polling and 60-day flow history. Task tiers run from 5,000 to 5 million a month.

• Professional$41

  per month, billed annually, for 10,000 tasks ($49 monthly)

  Everything in Standard plus premium apps, on-premises integrations, auto rerun, 5-minute polling and 90-day flow history.

Zapier

• Annual discount

  33% off with annual billing

  Zapier's pricing page says annual subscriptions are billed yearly at 33% off the monthly rate: Professional is $19.99 a month instead of $29.99, and Team $69 instead of $103.50.

• Nonprofit

  Extra 15% off for nonprofits

  The pricing page lists an additional 15% discount for non-profit organizations. It does not apply to pay-per-task charges.

Zoho Flow

• Annual discount

  Save over 15% with yearly billing

  The pricing page labels yearly billing as saving over 15%: Standard with 5,000 tasks is $25 a month instead of $29, and Professional with 10,000 tasks is $41 instead of $49.