Chatwork vs Pumble

Chatwork

• Teams that chat with clients and partners outside their own company
• Small groups starting at no cost: the Free plan covers up to 100 users
• Teams that want task assignment inside the conversation

Pumble

• Teams that want a free chat app without a message-history cap
• Companies using Clockify or Plaky, which integrate natively at no cost
• Teams moving from Slack, using the built-in Slack import
• Teams on a budget: paid plans start at $2.49 per seat / month

Chatwork

• Free plan members can only view messages from the last 40 days, and its 10GB of storage is shared by the whole organization.
• Group video calls need the Standard plan; the Free plan is limited to 1:1 video calls.
• No Linux desktop app is listed: the download page covers Windows, macOS, iOS, Android and web browsers.
• The English pricing page lists only Free and Standard; the Japanese page adds a Professional plan with security controls, priced in yen.

Pumble

• The Free plan allows only 1:1 meetings; group meetings and screen sharing start on Pro.
• Guest access, user groups and meeting recordings need the Business plan.
• Single sign-on, data retention settings and the audit log are limited to Enterprise.
• Free workspaces get 10 GB of storage in total and up to 3 apps and integrations beyond Clockify and Plaky.

Chatwork

Group, direct and personal chats

A group chat is set up for each team or project, direct chats reach anyone in your contact list, and My Chat is a private space for your own notes and files.

Tasks inside chats

Assign tasks to yourself or to colleagues from the chat screen and review them by due date. The person who assigned a task is notified when it is completed.

File sharing and management

Upload Word, Excel and image files to a chat, preview them in the browser, and see every file shared in a group in one list.

Voice and video calls

Start a call with screen sharing from a chat, on desktop or phone. The Free plan covers 1:1 video calls; group video calls need Standard.

Contacts outside your organization

Add people at other companies by email address or Chatwork ID. The Free plan allows 20 outside contacts per user; Standard removes the limit.

Admin and security controls

Admins add, remove and edit users from a management screen. Two-factor authentication is on both plans, and uploaded files are encrypted with AES-256.

Pumble

Channels, threads and direct messages

Public and private channels, threads for side conversations, and 1-on-1 or group direct messages, with unlimited message history on every plan.

Voice and video meetings

1:1 voice and video meetings are on the free plan. Group meetings start on Pro with up to 50 members and rise to 100 on Business and Enterprise.

Screen sharing and recordings

Screen sharing and on-screen annotations come with Pro, and meeting recordings with Business. Meeting links can be sent to people outside the workspace.

Voice and video messages

Record a voice or video message for teammates to play later, and schedule written messages to be sent at a chosen time.

Guest access

From Business, guests can be limited to chosen channels. Each paid seat includes 5 free single-channel guests; multi-channel guests need their own seat.

Integrations, API and MCP server

Apps for Google Calendar, GitHub, Jira, Zapier and others, a public API and SDK for custom apps, and an MCP server for connecting AI agents.

Chatwork

• Free$0

  Up to 100 users, unlimited group chats, the last 40 days of messages, 10GB of storage per organization and 1:1 video calls.

• Standard$7

  per user / month, annual subscription ($8.40 billed monthly)

  Unlimited users, outside contacts and message history, group video calls, 10GB of storage per user, bulk user import from CSV and dedicated support.

Pumble

• Free$0

  Unlimited users and message history, 1:1 voice and video meetings, voice and video messages, 10 GB of storage per workspace and up to 3 integrations.

• Pro$2.49

  per seat / month, billed annually ($2.99 billed monthly)

  Group meetings with up to 50 members, screen sharing with annotations, customizable sidebar sections, 10 GB of storage per seat and up to 10 integrations.

• Business$3.99

  per seat / month, billed annually ($4.99 billed monthly)

  Guest access, permissions, user groups, meeting recordings, meetings with up to 100 members, 20 GB of storage per seat and unlimited integrations.

• Enterprise$6.99

  per seat / month, billed annually ($7.99 billed monthly)

  Single sign-on (SAML2, OAuth2), data retention settings, audit log, full organization analytics and 100 GB of storage per seat.

• CAKE.com Bundle$12.99

  per seat / month, billed annually ($15.99 billed monthly)

  Enterprise features of Pumble together with Clockify time tracking and Plaky project management.

Chatwork

• Annual discount

  About 17% less on an annual subscription

  Standard costs $7 per user / month on an annual subscription against $8.40 on a monthly one, a saving of about 17%.

Pumble

• Annual discount

  About 2 months free with annual billing

  Pumble's pricing FAQ says paying annually gives roughly 2 months free: Pro is $2.49 per seat / month billed annually against $2.99 billed monthly.

• Other savings

  CAKE.com Bundle with Clockify and Plaky

  The bundle includes the Enterprise versions of Pumble, Clockify and Plaky for $12.99 per seat / month billed annually, which the vendor states is 53% less than their combined price.