Dialpad vs MightyCall (2026): which should you pick?

Pick Dialpad if

• Fits if you want every call written down and summarized automatically
• Works for teams that live in Google Workspace or Microsoft 365

Look elsewhere if

• Pricey if you pay monthly, at $27 a person against $15 on yearly billing
• Tight if you need Salesforce or HubSpot links, since those need Pro at $25
• Not for you if a contact center is what you need, as Dialpad Support is a separate product from $89 a person
• Watch out: extra local or toll-free numbers and internet fax are add-ons on every plan
• Pricey if you want a sales dialer, as Dialpad Sell is a separate product from $39

Pick MightyCall if

• Fits if you have a small team of 3 or more that wants a phone and texting in one place
• Works for outbound teams that need dialers and a Do Not Call check

Look elsewhere if

• Watch out: every plan has a 3-user minimum, and Enterprise has a 5-user minimum
• Pricey if you want dialers: preview and progressive start on Power at $54 a user, billed yearly
• Watch out: unlimited calling and messages are subject to a fair use policy, and texting needs brand and campaign registration
• Watch out: extra phone numbers cost a $15 one-time activation fee, and an international number is $15 a month plus per-check fees
• Tight if you want a proper trial, as it ends at 7 days or 100 minutes

Dialpad

• CRM integrations need the Pro plan or above, as do 24/7 support and managing more than one office.
• Extra local or toll-free numbers and internet fax are optional add-ons on every plan.
• The contact center (Dialpad Support, from $89 per user a month) and sales dialer (Dialpad Sell, from $39) are separate products.
• Monthly billing costs more: $27 instead of $15 for Standard and $35 instead of $25 for Pro.

MightyCall

• Every plan has a 3-user minimum, and Enterprise has a 5-user minimum.
• Unlimited calling and messages are subject to a fair use policy, and texting needs brand and campaign registration.
• Extra phone numbers carry a $15 one-time activation fee; an international number is billed $15 a month plus per-check fees.
• The trial is capped at 7 days and 100 minutes.

Dialpad

Business calling

Every user gets a direct line with unlimited calling in the US and Canada, voicemail transcribed to email, call forwarding and changeable caller ID.

Live transcripts and AI Recaps

Calls are transcribed in real time, and AI Recaps summarize each call and meeting with decisions and action items once it ends.

Texting and team messaging

Business SMS and topic-based team messaging with threads and file sharing sit in the same app as calls.

Call routing

Departments with phone menus, simultaneous ringing, round-robin and longest-idle routing, and open, closed and holiday hours.

Dialpad Meetings

Video meetings inside the same workspace. Dial-in numbers, larger meetings and toll-free meeting lines are add-ons.

Apps on every device

Desktop apps for Windows and Mac, iOS and Android apps, a progressive web app, a Chrome extension and certified desk phones.

MightyCall

Business phone numbers and routing

Local or toll-free numbers with call routing, ring groups, business-hours rules, call queues and multi-level IVR menus.

Dialers

Preview and progressive dialers start on Power; a predictive dialer is on Enterprise, with a Do Not Call Registry check.

Supervisor tools

Live call monitoring with listen, whisper and barge, real-time dashboards and reports come with Pro and above.

Texting and voicemail

SMS and MMS plus voicemail with transcription, subject to registering your brand and campaign for US and Canadian carriers.

Apps

A browser webphone, desktop apps for Windows and macOS, and Android and iOS apps, plus support for desk phones.

Integrations and API

HubSpot, Salesforce, Balto and Zapier connections, and an API with webhooks for new calls.

Dialpad

• Standard$15

  per user / month, billed annually ($27 billed monthly)

  Unlimited US and Canada calling, texting, team messaging, video meetings, real-time transcripts and AI call summaries.

• Pro$25

  per user / month, billed annually ($35 billed monthly)

  Adds CRM and helpdesk integrations, 24/7 support, management of several offices and automatic recording on shared lines.

• EnterpriseCustom

  Adds single sign-on, user access controls, unlimited office locations and a 99.9% uptime commitment. Sold through sales.

MightyCall

• Core$20

  per user / month, billed annually ($25 billed monthly)

  Phone system with unlimited calling and messages (fair use), 3 numbers, recording and click-to-dial. 3-user minimum.

• Pro$38

  per user / month, billed annually ($45 billed monthly)

  Adds supervisor workspace, live call monitoring, AI call summaries and analytics. 3-user minimum.

• Power$54

  per user / month, billed annually ($65 billed monthly)

  Adds preview and progressive dialers, local presence dialing and a dedicated account manager. 3-user minimum.

• Enterprise$65

  per user / month, billed annually ($75 billed monthly)

  Adds a predictive dialer, SIP trunking support and custom integrations. 5-user minimum.

Dialpad

• Annual discount

  Lower price with annual billing

  Dialpad's pricing page lists Standard at $15 per user a month billed annually against $27 billed monthly, and Pro at $25 against $35.

• Nonprofit

  30% off for nonprofits

  Through the Nonprofit Support Program, selected nonprofits in the US or Canada may get 30% off Dialpad billed annually, on up to 50 seats.

• Startups

  Dialpad for Startups

  Dialpad for Good offers free seats and discounts to startups through partner accelerators, incubators and investors.

MightyCall

• Annual discount

  Save up to 20% with annual plans

  The pricing page shows lower per-user prices on every plan when billed annually instead of monthly.