Lark vs Zoho Cliq

Lark

• Teams of up to 20 that want free chat, docs and meetings in one app
• Multilingual teams, since message translation is on every plan
• Companies replacing separate chat, docs, email and workflow tools

Zoho Cliq

• Organizations already using Zoho apps such as Zoho Projects, Desk or Mail
• Small teams: Standard is a flat monthly price for up to 25 users
• Teams that want to build bots, commands and widgets inside chat

Lark

• The free Starter plan stops at 20 users, 100 GB of storage and 18 months of message history.
• Starter and Basic allow only 1-on-1 video meetings; group meetings need Pro at $12 per user / month.
• Single sign-on and advanced security controls are limited to Enterprise, and Basic and Pro stop at 500 users.
• Lark Basic is not sold in the Chinese Mainland, Hong Kong, Macao, Japan or South Korea, and payment is in USD, SGD or JPY depending on country.

Zoho Cliq

• The Free plan searches only 10,000 messages, caps meetings at 60 minutes and has no call recording or external channels.
• Standard is a flat price covering up to 25 users, while Professional and Enterprise are per user with a 10-user minimum.
• Guest chat, task management, roles and permissions, and live events need Professional or Enterprise.
• Audit history, eDiscovery and data loss prevention are limited to Enterprise.

Lark

Messenger

Team chat with real-time message translation on every plan. Starter keeps 18 months of message history, and the paid plans keep it without a limit.

Video meetings

Starter and Basic are limited to 1-on-1 video meetings. Pro and Enterprise host up to 500 participants, and Pro lists single meetings of up to 24 hours.

Minutes and AI Meeting Notes

Minutes turns meetings into searchable transcripts. AI Meeting Notes, which writes summaries and tracks action items, is a paid add-on at $1,699 for 1,800 notes.

Docs, Slides and Wiki

Documents, sheets and slides are created and shared inside Lark, and Wiki works as a central team knowledge base.

Base and Approval

Base builds workflows and dashboards without code, and Approval automates sign-offs. Tables hold 2,000 rows on Starter and Basic and 20,000 on Pro.

Email and Calendar

Lark includes team email and a shared calendar, with direct integrations for Exchange, Outlook, Google Calendar and Gmail.

Zoho Cliq

Chats, channels and threads

Unlimited 1-1 and group chats on every plan, with organization and personal channels, threads, read receipts and @mentions. Paid plans raise groups to 500 participants.

Calls and meetings

1-1 audio and video calls, screen sharing and meetings for up to 100 participants. Professional and Enterprise allow 1,000 active participants and 10,000 viewers.

Voice and video messages

Audio and video messages and screen recordings can be sent in chat, limited to 5 minutes on Free, 15 on Standard and 60 on Professional and Enterprise.

External channels and Networks

From Standard, external channels bring in people from other organizations, 5 per user license. Networks, a separate space for partners, is a paid add-on; Professional and Enterprise include 3.

Developer platform

Bots, slash commands, message actions, functions, schedulers, databases and widgets are available on every plan with per-plan quotas, alongside a REST API.

On-demand chat summary

Professional and Enterprise can generate a summary of a chat on request, part of what Zoho describes as AI-powered conversations.

Lark

• Starter$0

  Up to 20 users, 100 GB of storage, 1-on-1 video meetings, 18 months of message history and 1,000 automations a month.

• Basic$6

  per user / month, billed annually

  Up to 500 users, 5 TB of storage and unlimited message history. Video meetings stay 1-on-1.

• Pro$12

  per user / month, billed annually

  Up to 500 users, 15 TB of storage, 500-participant video meetings, 50,000 automations a month and Base advanced permissions.

• EnterpriseCustom

  Unlimited users, 15 TB plus 30 GB per user, single sign-on, 500,000 automations a month and advanced security and compliance controls.

Zoho Cliq

• Free$0

  Chats and channels, 10,000 searchable messages, 100 GB of storage per organization, and meetings for up to 100 participants capped at 60 minutes.

• Standard$16.20

  per month for up to 25 users, billed annually ($18 billed monthly)

  Flat price covering up to 25 users. Unlimited searchable messages, external channels, call recording, 24-hour meetings, custom domain and basic usage reports.

• Professional$1.80

  per user / month, billed annually ($2 billed monthly)

  10 users minimum. 100 GB of storage per user, guest chat, task and team management, roles and permissions, live events and on-demand chat summaries.

• Enterprise$3.60

  per user / month, billed annually ($4 billed monthly)

  10 users minimum. Adds audit history, advanced usage reports, eDiscovery, data loss prevention and branded meetings.

Lark

• Annual discount

  Save 16.6% with yearly billing

  Lark's plans page states a 16.6% saving for yearly billing. Monthly subscriptions are available for Basic and Pro at a higher rate.

Zoho Cliq

• Annual discount

  Save 10% with yearly billing

  Zoho's pricing page lists a 10% saving for yearly billing: Professional is $1.80 per user / month billed annually against $2 billed monthly.

• Nonprofit

  Special pricing for nonprofits and schools

  The pricing page says discounts and special pricing apply to nonprofit organizations and educational institutions, arranged by contacting Zoho. No amounts are published.