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最佳CRM 软件(2026):我们从49个里排出的前3名

截至2026年10月9日,我们的首选是HubSpot(GPA 3.2),然后是Zoho CRM和Twenty。

ToolGPA于2026年10月9日排名 · 条目核对至2026年10月18日

从第一次接触到成交,记录联系人、商机和每一次沟通。

CRM 工具的免费指南

我们评出的CRM 工具前三名

The first two are close. HubSpot comes first because its free tools reach further, with email tracking, live chat and a meeting link, and its iPhone and iPad app averages 4.7 against Zoho CRM's 4.4. Zoho CRM gives more room for free, 3 users and 5,000 records against 2 users and 1,000 contacts, and its list prices are lower. Twenty is third for teams that want an open-source CRM on their own servers. Pipedrive narrowly missed: it starts at the same $14 as Zoho CRM but has no free plan. Bitrix24 has a free plan too, but its free CRM is basic, with one pipeline.

  1. 第一: HubSpot

    免费套餐 · $20/月起

    适合:Most small businesses

    HubSpot's CRM is free for up to 2 users and 1,000 contacts with no expiry date, and the free tools cover contact management, deal pipelines, tasks, email tracking, live chat, a meeting link and reporting dashboards. It runs in a browser and on iPhone and Android, with a Chrome extension for Gmail, and shares one customer database with HubSpot's marketing and service hubs. Its iPhone and iPad app averages 4.7 from about 15,700 ratings. Know the limits: the Starter bundle lists at $20 per seat a month, with new customers offered it from $7, billed annually, for a limited time, and Sales Hub Professional is $90 per seat a month on an annual commitment plus a one-time $1,500 onboarding fee.

    iPhone 和 iPad 应用:在App Store上得4.7分(满分5分)

    HubSpot的价格和详情
  2. 第二: Zoho CRM

    免费套餐 · $14/月起

    适合:Small teams that want a larger free plan and lower prices

    Zoho CRM's Free edition covers up to 3 users and 5,000 records, against HubSpot's 2 users and 1,000 contacts, with lead, contact and deal management, tasks and the mobile apps. Its list prices are lower too: Standard is $14 per user a month, billed annually, and adds workflows, cadences for follow-ups, dashboards and sales forecasting. It is second because HubSpot's free tools go further into the conversation, with email tracking, live chat and a meeting link, where Zoho's Free edition lists standard reports and up to 5 workflow automations, and its iPhone and iPad app averages 4.4 from about 2,700 ratings. Monthly billing raises Standard to $20 per user.

    iPhone 和 iPad 应用:在App Store上得4.4分(满分5分)

    Zoho CRM的价格和详情
  3. 第三: Twenty

    免费套餐 · $9/月起

    适合:Teams that want an open-source CRM on their own servers

    Twenty is an open-source CRM whose core is free to run on your own servers, with custom objects, fields, views and no-code workflows unlimited on every plan. It syncs Google Workspace or Microsoft 365 mailboxes and calendars to the matching people and companies. If you would rather not run a server, Twenty hosts it from $9 per user a month, billed yearly, after a 30-day trial. It is third because fewer teams can take it as it comes: it is listed for the web only, the cloud has no free plan, and the free option means self-hosting with community support. SSO, row-level permissions and audit logs need Organization at $19 per user a month, billed yearly.

    Twenty的价格和详情

2026年10月9日排的名,依据各条目显示的内容和人们对这个工具的说法,不是我们自己测试出来的。 我们怎么排名

价格与所得

哪些CRM 工具最划算?

Going by our grades, HubSpot, Freshsales, Close, Bigin by Zoho CRM and 1 more give the most for the money among CRM tools: no tool on this chart scores higher without costing more.

在图表上看全部47个

留着还是自己做

你能自己做一个吗?

A CRM at its plainest is a table of people and a board of deals. Mail and calendar sync, a team working the same records, and reports a sales manager will trust take a company.

留着48看你0自己做1这些CRM 工具里有1个,你至少能自己做出基本功能。

价格
运行平台
必须是

49个工具

工具

  • Act!

    CRM

    2.4GPA

    CRM and email marketing platform for small businesses

    免费试用 · $30/月起网页版 · iOS · Android
  • 2.2GPA

    Client portal and CRM for service firms, with an AI app builder

    免费套餐 · $29/月起网页版 · macOS · Windows
  • 2.4GPA

    CRM with a customizable data model, workflows and AI agents

    免费套餐 · $35/月起网页版 · iOS · Android
  • Pipeline-based CRM from Zoho for small businesses

    免费套餐 · $7/月起网页版 · macOS · iOS +1
  • 2.8GPA

    Flat-priced CRM with tasks, chat, video calls and a site builder

    免费套餐 · $49/月起网页版 · macOS · Windows +3
  • 1.8GPA

    AI-native sales CRM with a LinkedIn, email and WhatsApp inbox

    免费试用 · $79.20/月起网页版
  • 2.2GPA

    Small-business CRM for contacts, sales pipelines and projects

    免费套餐 · $18/月起网页版 · iOS · Android
  • 2.2GPA

    AI CRM with a sales agent, priced by credits rather than seats

    免费套餐 · $40/月起网页版 · macOS · Windows
  • 2.4GPA

    Sales CRM with built-in calling, SMS, email and an AI teammate

    免费试用 · $9/月起网页版 · macOS · Windows +2
  • 2.2GPA

    CRM that works inside Gmail and Google Calendar

    免费试用 · $23/月起网页版 · iOS · Android
  • 2.2GPA

    Personal CRM app with reminders, notes and card scanning

    免费套餐 · $4.99/月起macOS · iOS · Android
  • 1.8GPA

    CRM and project management app for Mac, iPhone and iPad

    免费试用 · $15/月起macOS · iOS
  • Dex

    CRM

    2.4GPA

    Personal CRM that syncs LinkedIn, email and calendar contacts

    免费试用 · $12/月起网页版 · macOS · Windows +2
  • 2.4GPA

    Client management, contracts and invoicing for service businesses

    免费试用 · $335/年起网页版 · iOS · Android
  • 2.4GPA

    All-in-one marketing, sales and support CRM for small teams

    免费套餐 · $13.79/月起网页版 · iOS · Android
  • 2.6GPA

    Open-source CRM you can self-host for free or rent in the cloud

    免费套餐 · $15/月起网页版
  • folk

    CRM

    2.2GPA

    CRM that pulls contacts from LinkedIn, email and WhatsApp

    免费试用 · $24/月起网页版 · macOS · Windows +2
  • 2.8GPA

    Sales CRM with built-in phone, email, chat and Freddy AI

    免费试用 · $9/月起网页版 · iOS · Android
  • 2.6GPA

    Sales and marketing platform that agencies can resell to clients

    免费试用 · $97/月起网页版 · macOS · Windows +3
  • 2.6GPA

    Client management, contracts and payments for independents

    免费试用 · $29/月起网页版 · iOS · Android
  • 3.2GPA

    Free CRM at the center of a marketing, sales and service suite

    免费套餐 · $20/月起网页版 · iOS · Android
  • 2.2GPA

    CRM with built-in project management for after the sale

    免费试用 · $29/月起网页版 · iOS · Android
  • Keap

    CRM

    2.2GPA

    CRM with sales and marketing automation for small businesses

    免费试用 · $299/月起网页版 · iOS · Android
  • 2.4GPA

    Messaging-first sales CRM for WhatsApp, Instagram and TikTok

    免费试用 · $25/月起网页版 · iOS · Android
  • Simple CRM for small businesses at one flat per-user price

    免费试用 · $15/月起网页版
  • 2.2GPA

    AI-native CRM that updates itself from email, calls and meetings

    免费试用 · $89/月起网页版
  • Mesh

    CRM

    2.4GPA

    Personal CRM that builds itself from email, calendar and social

    免费套餐 · $10/月起网页版 · macOS · Windows +2
  • Microsoft's sales CRM with Copilot and prebuilt sales agents

    免费试用 · $65/月起网页版 · iOS · Android
  • Open-source personal CRM for friends, family and colleagues

    免费套餐 · $9/月起网页版
  • 2.2GPA

    Sales CRM that works inside Gmail and Google Workspace

    免费试用 · $24/月起网页版 · iOS · Android
  • 2.4GPA

    Relationship CRM with contact enrichment and a browser extension

    免费试用 · $24.90/月起网页版 · iOS · Android
  • 2.4GPA

    Lead management tool built around each lead's next action

    免费试用 · $11/月起网页版 · iOS · Android
  • 2.4GPA

    Sales CRM with email marketing, forms and AI built into every plan

    免费试用 · $13/月起网页版 · iOS · Android
  • 2.8GPA

    Open-source CRM app from the Odoo business suite

    免费套餐 · $31.10/月起网页版 · iOS · Android
  • 2.8GPA

    Action-focused sales CRM for small businesses

    免费试用 · $9.95/月起网页版 · iOS · Android
  • 2.4GPA

    CRM with marketing automation, payments and membership sites

    免费试用网页版 · iOS · Android
  • 2.2GPA

    Sales CRM organized around visual deal pipelines

    免费试用 · $14/月起网页版 · iOS · Android
  • 2.2GPA

    Sales pipeline CRM for small and mid-size B2B teams

    免费试用 · $25/月起网页版 · iOS · Android
  • 2.4GPA

    B2B sales CRM that fills itself in from email and calendar

    免费试用 · $29/月起网页版 · iOS · Android
  • 2.8GPA

    CRM platform for sales teams with AI agents and a free 2-user suite

    免费套餐 · $25/月起网页版 · iOS · Android
  • 2.6GPA

    CRM with sales, marketing automation and support tools in one

    免费试用 · $23/月起网页版 · iOS · Android
  • 2.0GPA

    Door-to-door sales app for canvassing, territories and field leads

    免费套餐 · $49/月起网页版 · iOS · Android
  • 2.2GPA

    CRM built into Gmail, with pipelines in the inbox

    免费套餐 · $49/月起iOS · Android
  • 2.4GPA

    Open-source CRM with no per-user license fees

    免费套餐 · £130/月起网页版
  • 2.2GPA

    Sales CRM with pipelines, a built-in dialer and analytics

    免费套餐 · $39.90/月起网页版 · iOS · Android
  • 1.8GPA

    Small-business software for customers, bookings, invoices and payments

    付费网页版 · iOS
  • 2.8GPA

    Open-source CRM with a custom data model, cloud or self-hosted

    免费套餐 · $9/月起网页版
  • 2.8GPA

    All-in-one CRM with a free cloud plan and an open-source edition

    免费套餐 · $12/月起网页版 · iOS · Android

指南

CRM 工具的精选名单和替代品。

  • +2
    最佳

    The best CRM software in 2026

    Six CRMs compared, from free plans for two or three users to tools built around calling or LinkedIn prospecting. Each pick says who it suits, what it costs and where it stops.

    6个工具 · 2026年10月更新

常见问题

最好的CRM 工具是哪些?

截至2026年10月9日,ToolGPA的排名是HubSpot第一(适合:most small businesses), Zoho CRM第二(适合:small teams that want a larger free plan and lower prices), Twenty第三(适合:teams that want an open-source CRM on their own servers)。

ToolGPA怎么给CRM 工具排名?

依据每个工具自己页面上写的内容(价格、免费套餐、平台、功能和限制),以及公开的评测和讨论里人们怎么说。不是我们自己测试出来的。第一名给适合最多人的那个,第二和第三给它顾不上的那些读者的最佳选择。