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CRM
CRM and email marketing platform for small businesses
截至2026年10月9日,我们的首选是HubSpot(GPA 3.2),然后是Zoho CRM和Twenty。
ToolGPA于2026年10月9日排名 · 条目核对至2026年10月18日
从第一次接触到成交,记录联系人、商机和每一次沟通。
The first two are close. HubSpot comes first because its free tools reach further, with email tracking, live chat and a meeting link, and its iPhone and iPad app averages 4.7 against Zoho CRM's 4.4. Zoho CRM gives more room for free, 3 users and 5,000 records against 2 users and 1,000 contacts, and its list prices are lower. Twenty is third for teams that want an open-source CRM on their own servers. Pipedrive narrowly missed: it starts at the same $14 as Zoho CRM but has no free plan. Bitrix24 has a free plan too, but its free CRM is basic, with one pipeline.
免费套餐 · $20/月起
适合:Most small businesses
HubSpot's CRM is free for up to 2 users and 1,000 contacts with no expiry date, and the free tools cover contact management, deal pipelines, tasks, email tracking, live chat, a meeting link and reporting dashboards. It runs in a browser and on iPhone and Android, with a Chrome extension for Gmail, and shares one customer database with HubSpot's marketing and service hubs. Its iPhone and iPad app averages 4.7 from about 15,700 ratings. Know the limits: the Starter bundle lists at $20 per seat a month, with new customers offered it from $7, billed annually, for a limited time, and Sales Hub Professional is $90 per seat a month on an annual commitment plus a one-time $1,500 onboarding fee.
iPhone 和 iPad 应用:在App Store上得4.7分(满分5分)
HubSpot的价格和详情免费套餐 · $14/月起
适合:Small teams that want a larger free plan and lower prices
Zoho CRM's Free edition covers up to 3 users and 5,000 records, against HubSpot's 2 users and 1,000 contacts, with lead, contact and deal management, tasks and the mobile apps. Its list prices are lower too: Standard is $14 per user a month, billed annually, and adds workflows, cadences for follow-ups, dashboards and sales forecasting. It is second because HubSpot's free tools go further into the conversation, with email tracking, live chat and a meeting link, where Zoho's Free edition lists standard reports and up to 5 workflow automations, and its iPhone and iPad app averages 4.4 from about 2,700 ratings. Monthly billing raises Standard to $20 per user.
iPhone 和 iPad 应用:在App Store上得4.4分(满分5分)
Zoho CRM的价格和详情免费套餐 · $9/月起
适合:Teams that want an open-source CRM on their own servers
Twenty is an open-source CRM whose core is free to run on your own servers, with custom objects, fields, views and no-code workflows unlimited on every plan. It syncs Google Workspace or Microsoft 365 mailboxes and calendars to the matching people and companies. If you would rather not run a server, Twenty hosts it from $9 per user a month, billed yearly, after a 30-day trial. It is third because fewer teams can take it as it comes: it is listed for the web only, the cloud has no free plan, and the free option means self-hosting with community support. SSO, row-level permissions and audit logs need Organization at $19 per user a month, billed yearly.
Twenty的价格和详情2026年10月9日排的名,依据各条目显示的内容和人们对这个工具的说法,不是我们自己测试出来的。 我们怎么排名
价格与所得
Going by our grades, HubSpot, Freshsales, Close, Bigin by Zoho CRM and 1 more give the most for the money among CRM tools: no tool on this chart scores higher without costing more.
在图表上看全部47个
留着还是自己做
A CRM at its plainest is a table of people and a board of deals. Mail and calendar sync, a team working the same records, and reports a sales manager will trust take a company.
留着48看你0自己做1这些CRM 工具里有1个,你至少能自己做出基本功能。
49个工具
CRM
CRM and email marketing platform for small businesses
CRM
Client portal and CRM for service firms, with an AI app builder
CRM
CRM with a customizable data model, workflows and AI agents
Pipeline-based CRM from Zoho for small businesses
CRM
Flat-priced CRM with tasks, chat, video calls and a site builder
CRM
AI-native sales CRM with a LinkedIn, email and WhatsApp inbox
CRM
Small-business CRM for contacts, sales pipelines and projects
CRM
AI CRM with a sales agent, priced by credits rather than seats
CRM
Sales CRM with built-in calling, SMS, email and an AI teammate
CRM
CRM that works inside Gmail and Google Calendar
CRM
Personal CRM app with reminders, notes and card scanning
CRM
CRM and project management app for Mac, iPhone and iPad
CRM
Personal CRM that syncs LinkedIn, email and calendar contacts
CRM
Client management, contracts and invoicing for service businesses
CRM
All-in-one marketing, sales and support CRM for small teams
CRM
Open-source CRM you can self-host for free or rent in the cloud
CRM
CRM that pulls contacts from LinkedIn, email and WhatsApp
CRM
Sales CRM with built-in phone, email, chat and Freddy AI
CRM
Sales and marketing platform that agencies can resell to clients
CRM
Client management, contracts and payments for independents
CRM
Free CRM at the center of a marketing, sales and service suite
CRM
CRM with built-in project management for after the sale
CRM
CRM with sales and marketing automation for small businesses
CRM
Messaging-first sales CRM for WhatsApp, Instagram and TikTok
Simple CRM for small businesses at one flat per-user price
CRM
AI-native CRM that updates itself from email, calls and meetings
CRM
Personal CRM that builds itself from email, calendar and social
Microsoft's sales CRM with Copilot and prebuilt sales agents
Open-source personal CRM for friends, family and colleagues
CRM
Sales CRM that works inside Gmail and Google Workspace
CRM
Relationship CRM with contact enrichment and a browser extension
CRM
Lead management tool built around each lead's next action
CRM
Sales CRM with email marketing, forms and AI built into every plan
CRM
Open-source CRM app from the Odoo business suite
CRM
Action-focused sales CRM for small businesses
CRM
CRM with marketing automation, payments and membership sites
CRM
Sales CRM organized around visual deal pipelines
CRM
Sales pipeline CRM for small and mid-size B2B teams
CRM
B2B sales CRM that fills itself in from email and calendar
CRM
CRM platform for sales teams with AI agents and a free 2-user suite
CRM
CRM with sales, marketing automation and support tools in one
CRM
Door-to-door sales app for canvassing, territories and field leads
CRM
CRM built into Gmail, with pipelines in the inbox
CRM
Open-source CRM with no per-user license fees
CRM
Sales CRM with pipelines, a built-in dialer and analytics
CRM
Small-business software for customers, bookings, invoices and payments
CRM
Open-source CRM with a custom data model, cloud or self-hosted
CRM
All-in-one CRM with a free cloud plan and an open-source edition
CRM 工具的精选名单和替代品。
Six CRMs compared, from free plans for two or three users to tools built around calling or LinkedIn prospecting. Each pick says who it suits, what it costs and where it stops.
6个工具 · 2026年10月更新
截至2026年10月9日,ToolGPA的排名是HubSpot第一(适合:most small businesses), Zoho CRM第二(适合:small teams that want a larger free plan and lower prices), Twenty第三(适合:teams that want an open-source CRM on their own servers)。
依据每个工具自己页面上写的内容(价格、免费套餐、平台、功能和限制),以及公开的评测和讨论里人们怎么说。不是我们自己测试出来的。第一名给适合最多人的那个,第二和第三给它顾不上的那些读者的最佳选择。