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ejabberd vs Zulip (2026): which should you pick?

As of Nov 13, 2026, Zulip grades higher than ejabberd: 2.8 against 2.0 out of 4.0.

Checked Oct 5, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA

Zulip grades higher on value for money, ease of use and platforms. They get the same grade on the free plan and features.

Price, platforms and features side by side. The table says where each price was read and when.

ejabberd

Erlang messaging server for XMPP, MQTT, SIP and Matrix

Free plan · from €200/mo

Zulip

Open-source team chat that organizes channels by topic

Free plan · from $3.50/mo

Which one is for you

Pick ejabberd if

  • Fits if you run a large messaging service and know Erlang or XMPP
  • Works for companies that want to start free and add paid support later

Look elsewhere if

  • Not for you if you want a chat app, as it is a server and users need a separate client
  • Pricey if you want managed hosting, at €200 a month and rising with traffic
  • Pricey if you want Business Edition, at €16,000 a year for a 2-node cluster
  • Watch out: TURN, ICE and push for iOS and Android are not in the Community Server
  • Skip it if you need paid support on the free edition, since it is community forums only

Pick Zulip if

  • Fits if your team is spread across time zones and reads chat hours after it happened
  • Works for open-source projects and research groups, which can apply for a free Standard plan

Look elsewhere if

  • Skip it if you want voice and video calls built in, as they depend on an outside provider
  • Tight if you stay on Cloud Free and need to search old messages, since it covers the latest 10,000 and 5 GB in all
  • Not for you if you need SAML on Cloud with under 10 people, because Plus has a 10-user minimum
  • Watch out: free self-hosting sends phone push notifications to 10 users only, unless you qualify as a community
  • Pricey if you self-host with single sign-on for a small team, as Business has a 25-user minimum

How we grade them

2.0GPAejabberdFair2.8GPAZulipGood
Value for money
CThe Community Server is free to self-host. Managed Fluux starts at €200 a month and Business at €16,000 a year, so the paid side is steep.
BSelf-hosted Basic is $3.50 a user a month, in the cheapest quarter of team chat, and Cloud Standard is $6.67 billed annually, under the $7 middle. Open-source projects, research groups and small nonprofits can apply for Standard free, and schools pay from 67 cents a user.
Free plan and trial
BThe Community Server is free under GPLv2 with no user cap, but you host it and some features are paid.
BSelf-hosting is free with every feature. Two catches: mobile push notifications stop at 10 users unless you register as an eligible community, and Cloud Free searches only the latest 10,000 messages with 5 GB in total.
Features
CFour protocols, clustering and a REST API. TURN, ICE and mobile push are not in the free edition.
CTopics you can rename, move and mark resolved, code highlighting, LaTeX, polls, reminders, 130-plus native integrations and a terminal app. The gap is calls. Zulip builds none, handing voice and video to Zoom, Jitsi or BigBlueButton.
Ease of use
DNo rating on record. It is server software, set up and run by an administrator.
CNo App Store rating on record, and the topic model is a habit to learn: every message needs a topic, and a team that doesn't keep them tidy ends up worse off than with plain channels. Self-hosting, if you go that way, is a server to run as well.
Platforms and integrations
CRuns on Windows, Mac and Linux servers, with some integrations. It is a server, so users need a separate app.
AWeb, Mac, Windows, Linux, iPhone, Android and a terminal app. More than 130 native integrations with thousands more through Zapier and IFTTT, a REST API, custom webhooks, and bridges that pass messages to and from Slack, Microsoft Teams and Matrix.
Best fora large-scale XMPP, MQTT and SIP serverchat you can catch up on hours later

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: ejabberd and Zulip. How we grade

Price against what you get

ejabberd starts at about $223.44 a month and scores 1.7 out of 4 on features, ease of use and platforms. Zulip starts at $3.50 a month for each person and scores 2.7.

Zulip scores higher and starts $219.94 a month lower. Of the other team communication apps on the chart, 60 score higher than ejabberd for less, and 3 score higher than Zulip for less.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0Free$1$2$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessejabberdZulip

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of team communication apps, and the best at every price

Where they differ

  • Zulip also covers file sharing.
In commonFree planWindowsmacOSLinuxOpen sourceSelf-hostablePublic APITeam chat

At a glance

ejabberdZulip
PricingFree planFree plan
Starts at€200 per month (Fluux managed cloud)$3.50 per user / month self-hosted (billed monthly); Cloud from $6.67 billed annually
Free planThe Community Server is free and open source under GPLv2, self-hosted.Zulip Cloud Free: 10,000 messages of search history and 5 GB of file storage in total. Self-hosting is free with all features, with mobile notifications for up to 10 users.
Free trialNone listedNone listed
Web
macOS
Windows
Linux
iOS
Android
Made byProcessOneKandra Labs, Inc.
Price read fromprocess-one.netzulip.com
CheckedNov 13, 2026Oct 5, 2026

Worth knowing

ejabberd

  • It is a server, not a chat app: users need a separate XMPP client, and you run it yourself unless you pay for Fluux.
  • Fluux is priced in euros and by traffic (Jabs) rather than per user; the first step is €200 a month, and the Growing and Established networks start at €1,400 and €6,000 a month.
  • The Business Edition price of €16,000 a year is for a 2-node cluster, and its TURN/ICE relay and push features are not in the Community Server.
  • Support on the Community Server is community forums and documentation only.

Zulip

  • Zulip Cloud Free searches only the most recent 10,000 messages and has 5 GB of file storage for the whole organization.
  • SAML single sign-on and SCIM on Zulip Cloud need the Plus plan, which has a 10-user minimum; self-hosted Business has a 25-user minimum.
  • Voice and video calls depend on an outside provider such as Zoom or Jitsi.
  • Self-hosted Free limits mobile push notifications to 10 users unless the organization registers as an eligible community.

Key features

ejabberd

Four protocols in one server
XMPP, an MQTT broker, a SIP service and Matrix bridging run in the same process.
Clustering
The Community Server has standard active-active clustering; the Business Edition and Fluux add consistent-hash clustering.
Mobile and web support
Push notifications, message archive management, multi-device sync, WebSocket and BOSH are built into the server.
REST API and CLI
A REST API and the ejabberdctl command line cover user and room management.
Database backends
The site lists PostgreSQL, MySQL, LDAP and ODBC backends.
Business and managed options
Long-term support releases, FIPS compliance and direct engineer support come with the Business Edition, and Fluux runs it as a managed service.

Zulip

Topic-based threading
A new conversation starts by giving it a brief topic inside a channel, and replies stay in that context. Messages can be moved between topics, and topics marked as resolved.
Cloud or self-hosted
The same 100% open-source software runs on Zulip Cloud or on your own server, and export and import tools let an organization move between them.
Apps for every platform
Zulip has a web app for any modern browser, desktop apps for Windows, Mac and Linux, mobile apps for iOS and Android, and a terminal app.
Calls through a provider
1:1 and group voice and video calls open in a configurable call provider such as Zoom, Jitsi or BigBlueButton.
Integrations and API
More than 130 native integrations, thousands more through Zapier and IFTTT, custom webhooks, a REST API, and chat bridges to Slack, Microsoft Teams and Matrix.
Formatting and lightweight workflows
Messages support code syntax highlighting and LaTeX, plus polls and to-do lists, scheduled sends, reminders and extensive keyboard shortcuts.

Plans

ejabberd

  • Community Server$0

    Open source under GPLv2; you host it yourself. Supports XMPP, MQTT, SIP and Matrix, with community forums and documentation.

  • Fluux Emerging€200

    per month, managed cloud, 1 node on shared servers

    Managed by ProcessOne, with a shared-server domain and standard support. Price rises with traffic measured in Jabs: 9,000,000 Jabs at €200, 45,000,000 at €500.

  • Business Edition€16,000

    per year for a 2-node cluster

    Commercial license with long-term support releases, push for iOS, Android and Firebase, and direct support from ProcessOne. Sold through sales.

Zulip

  • Free$0

    On Zulip Cloud: 10,000 messages of search history and 5 GB of storage in total. Self-hosted: every feature, with mobile notifications for up to 10 users.

  • Self-hosted Basic$3.50

    per user / month, billed monthly

    Self-hosted server with all Zulip features and unlimited mobile notifications.

  • Cloud Standard$6.67

    per user / month, billed annually ($8 billed monthly)

    Unlimited search history, 5 GB of file storage per user, message retention policies, custom groups and priority commercial support.

  • Self-hosted Business$6.67

    per user / month, billed annually ($8 billed monthly)

    25 users minimum. Email and chat support for SAML and Entra ID single sign-on, AD/LDAP user sync, compliance exports and retention policies.

  • Cloud Plus$10

    per user / month, billed annually ($12 billed monthly)

    10 users minimum. Adds 25 GB of file storage per user, SAML single sign-on, SCIM user and group sync, and a custom domain.

  • Self-hosted EnterpriseCustom

    Email, chat and phone support, OpenID Connect single sign-on, group sync, implementation consulting and custom feature development.

Ways to pay less

ejabberd

No public discounts listed.

Zulip

  • Annual discount

    About 17% less with annual billing

    Cloud Standard and self-hosted Business cost $6.67 per user / month billed annually against $8 billed monthly, and Cloud Plus is $10 against $12.

  • Other savings

    $20 a month off self-hosted plans in year one

    The plans page advertises $20 per month off the self-hosted Basic and Business plans for the first year.

  • Nonprofit

    Free Standard plan for eligible organizations

    Open-source projects, academic research, non-profit events and non-profits with no paid staff are generally eligible for a free Zulip Cloud Standard plan, by application.

  • Education

    Education pricing from $0.67 per user

    Standard for Education costs $0.67 per user / month for non-profit institutions and $1 for for-profit ones with annual billing, or $0.80 and $1.20 billed monthly.

Common questions

Which is cheaper, ejabberd or Zulip?

As of Nov 13, 2026, ejabberd starts at €200 per month (Fluux managed cloud), and Zulip starts at $3.50 per user / month self-hosted (billed monthly); Cloud from $6.67 billed annually. One is priced for each person and the other is not, so which costs less depends on how many of you use it.

Which has a free plan, ejabberd or Zulip?

As of Nov 13, 2026, both ejabberd and Zulip have a free plan.

Which platforms do ejabberd and Zulip run on?

As of Nov 13, 2026, only Zulip lists a web app and iOS and Android apps. Both list macOS, Windows and Linux apps. A platform missing from a listing is one its maker's pages did not mention.

More comparisons

How this page was made

  • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
  • The grades are our own, from each tool’s review or report card. The GPA is their average.
  • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
  • The differences and the answers to the questions are worked out from those listings.
How we review and grade