Troop Messenger vs Wire

Troop Messenger

• Organizations that want to host their chat on their own servers
• Government and defense organizations, a segment the vendor targets directly
• Teams looking for chat and calls at a low per-user price

Wire

• Organizations that need end-to-end encryption for messages, calls and files
• Governments and regulated sectors that require on-premises deployment
• Teams that bring outside partners in as guests or externals
• NGOs, which are offered a 40% discount

Troop Messenger

• No free plan is shown: the pricing page offers a 7-day trial of the Enterprise plan.
• Screen sharing, group calling, Burnout and LDAP/SSO need the Enterprise plan; Premium has audio calls and 1:1 video calls only.
• A Superior tier for 500+ users is marked as coming soon on the pricing page, and the vendor's own pages disagree on its price.
• The vendor's FAQ says video calling and screen sharing do not work in the UAE.

Wire

• Prices are listed in euros only.
• Wire for Free stops at 5 team members and cannot start a conference call with more than 2 participants.
• The SMB plan covers teams of up to 100 people; larger organizations need a custom Enterprise quote.
• The Linux desktop app is a community-supported experimental build, and browser calling works only in Chrome.

Troop Messenger

Messaging and groups

One-to-one and group chats with replies, forwarding, message edit and recall, and voice and video messages. Airtime groups let only admins and moderators post.

Audio and video calls

1:1 and group audio-video calls with screen sharing, plus Join Now for entering a group call already in progress. Group calling and screen sharing are Enterprise features.

Burnout

A one-to-one private chat window for confidential exchanges. Its messages vanish when a preset timer runs out and no chat backup is kept.

Forkout and Orange Member

Forkout sends one message or attachment to many users and groups in a single step. Orange Member invites customers and other non-employees as guest users.

AI features

AI File Summary gives in-chat summaries of shared files and AI Smart Suggestions proposes replies to incoming messages. The homepage also promotes translation and an AI Buddy assistant.

SaaS or on-premise hosting

Use the hosted service or run Troop Messenger on your own servers. LDAP, Active Directory and SSO integration is part of the Enterprise plan.

Wire

Encrypted messaging

Group and 1:1 conversations with search, reactions, sketches, audio and video messages and self-deleting messages, all end-to-end encrypted with MLS.

Calls and conferences

Audio and video conferencing for up to 150 participants on web, desktop and mobile, with screen sharing and moderation tools such as muting participants.

Wire Drive

Integrated file management and online document collaboration, with files kept inside conversations tied to verified group membership.

Guests and externals

Externals are team members with limited access rights, while guests can join a conversation from a web browser without an account.

Cloud, on-premises or hybrid

Wire can be deployed in its cloud, on your own infrastructure or both, and federation lets separate Wire backends interact as if they were one.

SSO, SCIM and admin controls

Paid plans add SAML-based single sign-on, SCIM provisioning, administrative controls and feature configurations such as restricting file sharing.

Troop Messenger

• Premium$2.50

  per user / month

  One-to-one and group messaging, file sharing, audio calls and 1:1 video calls, guest users (Orange Member), Forkout and 150 GB of storage.

• Enterprise$5

  per user / month

  Premium plus screen sharing, group calling and video conferencing, Burnout chats, read receipts, LDAP/Active Directory/SSO and 1 TB of storage.

Wire

• Wire for Free€0

  For small teams of up to 5 people: collaboration essentials on all platforms and up to 8 devices.

• Wire for SMB€7.45

  per person / month, paid annually (€8.94 paid monthly)

  Teams of up to 100 people. Video conferences with up to 150 participants, SSO and SCIM, administrative controls, and external and guest roles.

• Wire for EnterpriseCustom

  More than 100 people. Federation with Wire Cloud, ID Shield, full deployment support, data sovereignty and multi-tenancy.

Troop Messenger

• Education

  70% off Enterprise for education

  The education pricing page invites schools, universities and training institutes to apply for 70% off the Enterprise subscription, with a 15-day free trial.

• Nonprofit

  70% off Enterprise for NGOs

  The NGO pricing page invites nonprofits and foundations to apply for 70% off the Enterprise subscription, with a 15-day free trial.

Wire

• Annual discount

  About 17% less with annual payment

  Wire for SMB costs €7.45 per person / month with annual payment against €8.94 with monthly payment.

• Nonprofit

  40% discount for NGOs

  Wire's pricing FAQ says it offers NGOs a 40% discount, applied for by contacting the company.