CallHippo vs Zadarma (2026): which should you pick?
As of Nov 13, 2026, Zadarma grades higher than CallHippo: 3.2 against 2.6 out of 4.0.
Checked Oct 17, 2026 and Nov 12, 2026 · graded Oct 17, 2026 and Nov 13, 2026 by ToolGPA
Zadarma grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
CallHippo
Virtual phone system with regional calling plans and a dialer suite
Zadarma
Cloud PBX and virtual numbers in 110+ countries, free to start
Which one is for you
Pick CallHippo if
- Fits if each person wants their business number on desktop, phone and browser
- Works for teams that mostly call one region, since plans are priced by calling region
Look elsewhere if
- Tight if you dial with a tool, as the US and Canada minutes cover manual dialing only
- Not for you if you want call recording on the lowest paid plan, as it starts on Professional
- Pricey if you want call summaries and single sign-on, which need Ultimate at $42
- Watch out: US texting needs A2P registration, a one-time $20 setup fee plus monthly charges
- Pricey if you want the AI Voice Agent, at $45 a user a month plus $0.25 a minute, or the dialers, sold separately
Pick Zadarma if
- Fits if you run a team of up to 5 and want a PBX without a monthly fee
- Works for businesses that want numbers in many countries on one account
Look elsewhere if
- Tight if you need minutes included, because Standard includes none and charges calls and numbers separately
- Watch out: prices depend on the region selector, and the figures here are the page's default World region
- Watch out: annual prices need yearly payment and plans cap users at 5, 10 or 20
- Skip it if you use Linux, since the calling apps page lists no Linux app
How we grade them
| 2.6GPACallHippoGood | 3.2GPAZadarmaVery good | |
|---|---|---|
| Value for money | C$19 a head for five on Starter, billed yearly ($25 monthly), right at this category's middle. Recording, the IVR and HubSpot or Salesforce need Professional at $30. The $0 Basic plan still charges for numbers and calls. | AOffice is $39 a month for 10 users, about $3.90 a user, under half of the $8.40 that is 60% of the $14 where business-phone tools start. The Standard plan itself is $0. |
| Free plan and trial | CA 10-day free trial with no card needed. Basic has no user fee, but you pay for numbers and usage, so it isn't free. | BStandard is $0 a month for up to 5 users with the PBX features, and one person could live on it. Calls, numbers and some extra PBX features are paid for as used. |
| Features | BA number for every user, unlimited US and Canada minutes on the US plans, texts, a multilingual IVR, CRM-based routing, transcription and call summaries, with dialers in a separate Pro Suite. It covers the whole job across its plans. | BCloud PBX, numbers in 110+ countries, apps and a webphone, a built-in CRM, AI agent and speech analytics, and an API. Nothing in the listing is missing from a small team's phone job. |
| Ease of use | CNo App Store rating on record. Plans change with the calling region you pick, and US texting needs A2P registration first, so expect some setup. | CNo store rating on record. Numbers, extensions and call routing all need setting up. |
| Platforms and integrations | AWeb, Windows, Mac, iPhone, Android and a Chrome extension, with HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Zapier, Slack and webhooks. | AWeb, Mac, Windows, iOS, Android and a browser extension, with 6 integrations and an API. No Linux app listed. |
| Best for | a number for each person on every device | a small team wanting a free cloud phone system |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: CallHippo and Zadarma. How we grade
Price against what you get
CallHippo starts at $19 a month for each person and scores 3.0 out of 4 on features, ease of use and platforms. Zadarma starts at $39 a month and scores 3.0.
They score the same, and CallHippo starts $20 a month lower. Of the other business phone systems on the chart, 2 score higher than CallHippo for less, and 6 score higher than Zadarma for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Zadarma also covers AI support agent and call tracking.
At a glance
| CallHippo | Zadarma | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | $19 per user / month, billed yearly ($25 billed monthly) | $39 per month for up to 10 users, billed annually ($44 monthly) |
| Free plan | None | Standard plan: $0 a month for up to 5 PBX users, with calls, numbers and extra PBX features paid for separately as used. |
| Free trial | 10-day free trial, no credit card needed | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | CallHippo | Zadarma |
| Price read from | callhippo.com | zadarma.com |
| Checked | Oct 17, 2026 | Nov 12, 2026 |
Worth knowing
CallHippo
- Prices change with the calling region picked on the pricing page; the US and Canada minutes are a team pool for manual dialing to standard numbers only.
- US texting needs A2P registration, with a one-time $20 setup fee and monthly charges on top.
- Call recording, IVR and the main CRM integrations start on Professional; single sign-on needs Ultimate.
- The AI Voice Agent costs $45 per user a month plus $0.25 a minute, and the high-volume Pro Suite with dialers is priced separately.
Zadarma
- Prices depend on the region selector; the figures here are the page's default World region.
- The Standard plan includes no minutes or numbers, so calls and numbers are charged separately.
- Annual prices apply to yearly payment; the monthly figures are higher, and plans cap users at 5, 10 or 20.
- Linux apps are not listed on the calling-apps page.
Key features
CallHippo
- Business numbers on every device
- One free standard number per user (toll-free not included), ringing on the web app, Windows and macOS apps, iOS, Android and a Chrome extension.
- Regional calling plans
- Plans are priced by region, such as US/CA, UK, Australia or a global bundle; US and Canada plans include unlimited minutes to standard numbers.
- IVR and call routing
- A multilingual IVR and cascading call distribution from Professional; multilevel IVR, smart DID and CRM-based VIP routing on Ultimate.
- Texting and WhatsApp
- SMS and MMS on every plan, with 100 to 1,000 included texts on paid plans; a WhatsApp Business API channel costs $20 a month.
- Transcription and AI
- Call transcription and AI voicemail transcription from Professional, call summaries on Ultimate, and AI Copilot and AI Voice Agent add-ons.
- CRM and helpdesk integrations
- 50+ integrations including HubSpot, Salesforce, Pipedrive, Zoho and Zendesk, plus Zapier, Slack and webhooks.
Zadarma
- Free cloud PBX
- Voice menus, call routing, call recording, working-hours rules and extensions for up to 5 users at no monthly charge on the Standard plan.
- Numbers in 110+ countries
- Landline, mobile, national and toll-free virtual numbers can be added, and existing numbers can be ported in.
- Calling apps and webphone
- Apps for Windows, macOS, Android and iOS, a browser webphone using WebRTC, a Chrome plugin and support for SIP phones.
- Teamsale CRM
- A free built-in CRM stores customers and makes or receives calls in the browser, with an auto dialler and bulk email.
- AI agent and speech analytics
- An AI voice agent answers and places calls from a knowledge base, and speech recognition transcribes recorded calls.
- Integrations and API
- The page cites over 20 integrations, including HubSpot, and an API for custom connections.
Plans
CallHippo
Basic$0
per user / month, plus numbers and call charges
No user fee: you pay only for numbers and usage. Voicemail, click to dial, business hours, SMS and MMS, and the desktop and mobile apps.
Starter$19
per user / month, billed yearly ($25 billed monthly)
Unlimited minutes to standard US and Canada numbers as a team pool, 100 SMS, forwarding, ring all devices, SMS templates and Zapier, Slack and webhooks.
Professional$30
per user / month, billed yearly ($40 billed monthly)
Adds call recording, a multilingual IVR, call transcription, AI voicemail transcription, reports, 500 SMS and HubSpot, Salesforce, Pipedrive and Zoho.
Ultimate$42
per user / month, billed yearly ($55 billed monthly)
Adds a multilevel IVR, smart and CRM-based routing, holiday routing, call summaries, single sign-on, 1,000 SMS and a dedicated account manager.
EnterpriseCustom
Minimum 20 users. Unlimited calling to 48 countries, power and parallel dialers, speech analytics or CallHippo AI, and priority support.
Zadarma
Standard$0
per month for up to 5 users
Free cloud PBX with 4 voice menus, 200 MB of recording storage and 5 concurrent outgoing calls; no included minutes or numbers.
Office$39
per month for up to 10 users, billed annually ($44 billed monthly)
2,500 free outgoing minutes, 1 virtual number, 400 speech recognition minutes, 100 AI agent minutes and 6 voice menus.
Corporation$79
per month for up to 20 users, billed annually ($88 billed monthly)
5,000 free outgoing minutes, 2 virtual numbers, 1,000 speech recognition minutes, 200 AI agent minutes and 12 voice menus.
Ways to pay less
CallHippo
- Annual discount
Save 3 months' cost with yearly billing
CallHippo's pricing page says yearly billing saves 3 months' cost: Starter is $19 a month billed yearly against $25 billed monthly.
Zadarma
- Annual discount
Annual payment lowers plan prices
The pricing page toggle shows Office at $39 and Corporation at $79 a month with annual payment, against $44 and $88 paid monthly.
Common questions
Which is cheaper, CallHippo or Zadarma?
As of Nov 12, 2026, CallHippo starts at $19 per user / month, billed yearly ($25 billed monthly), and Zadarma starts at $39 per month for up to 10 users, billed annually ($44 monthly). One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, CallHippo or Zadarma?
As of Nov 12, 2026, only Zadarma has a free plan. CallHippo does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.