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Deskpro alternatives · Help Desks

Free alternatives to Deskpro

Deskpro has no free plan. 25 of the 92 other help desk and live chat tools in this directory are free or have a free plan.

Deskpro is a paid product, starting at $39 per agent / month, billed annually (minimum 5 agents). 1 of them has no paid plan at all; the rest pair a free plan with paid ones.

25 tools · Listings checked up to Nov 13, 2026 · Where the facts come from

The 12 closest to Deskpro

  1. Zoho Desk

    Low-cost ticketing help desk with a free plan for three users

    What is free: Free edition: email ticketing for up to 3 users with one support email address. No knowledge base, automation, SLAs or AI features.

    • Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • Zoho Desk has a free plan. Deskpro does not.
    • Deskpro is self-hostable, according to its own site.
    • Zoho Desk also covers reports.
    Zoho Desk vs DeskproZoho Desk pricing and details

  2. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    What is free: 50 billable conversations a month and 10 seats, with live chat, ticketing, email, Instagram, Messenger and WhatsApp, 50 one-off Lyro AI conversations and 100 Flows visitors a month.

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • Tidio has a free plan. Deskpro does not.
    • Only Tidio lists macOS and Windows apps.
    • Deskpro is self-hostable, according to its own site.
    Tidio pricing and details

  3. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    What is free: 2 seats, the website chat widget, a contact form and shared inbox, mobile and desktop apps, store integrations and 100 customer profiles. No AI credits.

    • Crisp starts at $45 per workspace / month, with 4 seats. Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • Crisp has a free plan. Deskpro does not.
    • Only Crisp lists macOS and Windows apps.
    • Deskpro is self-hostable, according to its own site.
    Crisp pricing and details

  4. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    What is free: Hacker cloud plan: up to 2 agents and 500 conversations a month, live chat only, 30 days of history. The self-hosted Community Edition is also free.

    • Chatwoot starts at $19 per agent / month, billing term not stated. Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • Chatwoot has a free plan. Deskpro does not.
    • Chatwoot is open source, according to its own site.
    • Chatwoot also covers shared inbox.
    Chatwoot pricing and details

  5. Featurebase

    Help desk, chat and feedback boards with a per-resolution AI agent

    What is free: 1 seat with live chat, inbox and ticketing, unlimited conversations, a help center and the mobile app.

    • Featurebase starts at $29 per seat / month, billed yearly ($37 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • Featurebase has a free plan. Deskpro does not.
    • Only Deskpro lists iOS and Android apps.
    • Deskpro is self-hostable, according to its own site.
    Featurebase pricing and details

  6. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    What is free: The whole platform is free: live chat, inbox, ticketing, knowledge base, chat pages and CRM, with no seat charges. A "Powered by tawk.to" badge stays unless removed for a fee.

    • tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • tawk.to has a free plan. Deskpro does not.
    • Only tawk.to lists Windows and macOS apps.
    • Deskpro is self-hostable, according to its own site.
    tawk.to pricing and details

  7. Smartsupp

    Live chat, WhatsApp and email inbox with the Mira AI shopping agent

    What is free: 1 operator, 25 conversations a month across live chat, WhatsApp and Messenger, and 14 days of chat history.

    • Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • Smartsupp has a free plan. Deskpro does not.
    • Deskpro is self-hostable, according to its own site.
    • Smartsupp also covers shared inbox.
    Smartsupp pricing and details

  8. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    What is free: The open-source software is free to download and run on your own servers; you handle updates, backups and availability.

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • Zammad has a free plan. Deskpro does not.
    • Only Deskpro lists iOS and Android apps.
    • Zammad is open source, according to its own site.
    Zammad pricing and details

  9. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    What is free: Everything. There is no paid plan.

    • FreeScout is free. Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • FreeScout has a free plan. Deskpro does not.
    • FreeScout is open source, according to its own site.
    • FreeScout also covers shared inbox.
    FreeScout pricing and details

  10. Desk365

    Help desk built around Microsoft Teams, with a lifetime free plan

    What is free: Up to 50 tickets a month, for solo use or personal projects. It starts automatically at the end of the trial and has no end date.

    • Desk365 starts at $12 per agent / month, billed annually ($16 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • Desk365 has a free plan. Deskpro does not.
    • Only Deskpro lists iOS and Android apps.
    • Deskpro is self-hostable, according to its own site.
    Desk365 pricing and details

  11. SparrowDesk

    Help desk with shared inbox, live chat and a per-resolution AI agent

    What is free: Free plan for up to 3 users: live chat, email ticketing, shared inbox, prebuilt reports, public help center, 500 conversations a month.

    • SparrowDesk starts at $16 per agent / month, billed annually. Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • SparrowDesk has a free plan. Deskpro does not.
    • Deskpro is self-hostable, according to its own site.
    • SparrowDesk also covers shared inbox, workflow automation and whatsApp messaging.
    SparrowDesk pricing and details

  12. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    What is free: UVdesk Open Source: free to download and host on your own server, with unlimited agents.

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
    • UVdesk has a free plan. Deskpro does not.
    • Only Deskpro lists iOS and Android apps.
    • UVdesk is open source, according to its own site.
    UVdesk pricing and details

13 more that are free or have a free plan

All 25 in one table

Common questions

Is there a free alternative to Deskpro?

Yes. Zoho Desk, Tidio, Crisp, Chatwoot, Featurebase, tawk.to, Smartsupp, Zammad and 17 more are free or have a free plan.

Does Deskpro have a free plan?

Deskpro has no free plan. Deskpro is a paid product, starting at $39 per agent / month, billed annually (minimum 5 agents).

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Deskpro: the alternatives its listing names first, then the tools that share the most features with it.