Alternatives · Help Desks
Deskpro alternatives
Deskpro compared with 5 alternatives: Zendesk, Freshdesk, Zoho Desk, Help Scout and LiveAgent.
Deskpro is a paid product, starting at $39 per agent / month, billed annually (minimum 5 agents). 2 of the 5 alternatives are free or have a free plan. 3 more offer a free trial.
5 tools · Listings checked up to Oct 17, 2026 · Where the facts come from
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| DeskproThis tool | From $39/mo | No | Web, iOS, Android |
| Zendesk | Free trial · from $19/mo | Trial only | Web, iOS, Android |
| Freshdesk | Free trial · from $19/mo | Trial only | Web, iOS, Android |
| Zoho Desk | Free plan · from $7/mo | Yes | Web, iOS, Android |
| Help Scout | Free plan · from $25/mo | Yes | Web, iOS, Android |
| LiveAgent | Free trial · from $15/mo | Trial only | Web, iOS, Android |
Price against what you get
Deskpro starts at $39 a month for each person and scores 2.7 out of 4 on features, ease of use and platforms. 2 of the 4 alternatives on this chart score higher and start lower: Zendesk and Zoho Desk.
Freshdesk and LiveAgent start lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from Deskpro
- Free trial · from $19/mo
Zendesk
Ticketing, messaging, help center and AI agents for support teams
- Zendesk starts at $19 per agent / month, billed annually ($25 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
- Deskpro is self-hostable, according to its own site.
- Zendesk also covers reports.
Suits: Support teams handling email, chat and phone in one queue
- Free trial · from $19/mo
Freshdesk
Email ticketing help desk with a knowledge base and AI agents
- Freshdesk starts at $19 per agent / month, billed annually. Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
- Deskpro is self-hostable, according to its own site.
- Freshdesk also covers shared inbox and reports.
- Deskpro also covers live chat.
Suits: Support teams that work mainly from email
- Free plan · from $7/mo
Zoho Desk
Low-cost ticketing help desk with a free plan for three users
- Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
- Zoho Desk has a free plan. Deskpro does not.
- Deskpro is self-hostable, according to its own site.
- Zoho Desk also covers reports.
Suits: Small teams wanting a free or low-cost ticketing system
- Free plan · from $25/mo
Help Scout
Shared inbox and help desk with a knowledge base and AI answers
- Help Scout starts at $25 per user / month, billed annually ($30 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
- Help Scout has a free plan. Deskpro does not.
- Deskpro is self-hostable, according to its own site.
- Help Scout also covers shared inbox, workflow automation, AI agents and reports.
- Deskpro also covers help desk, live chat, help center and AI support agent.
Suits: Support teams moving off a shared Gmail or Outlook mailbox
- Free trial · from $15/mo
LiveAgent
Help desk with email tickets, live chat, call center and AI agents
- LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly). Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents).
- Deskpro is self-hostable, according to its own site.
- LiveAgent also covers reports.
Suits: Teams that answer email, chat and phone from one help desk
Limits worth knowing in Deskpro
- Every plan has a seat minimum: 5 agents on Team, 10 on Professional and 25 on Enterprise.
- Deskpro AI, the AI chatbot and removing Deskpro branding need Professional or higher.
- No free plan or self-serve trial is offered; the site points to a self-guided tour and demos instead.
- The self-hosted Deskpro Private edition has no published price.
Common questions
What are the alternatives to Deskpro?
The alternatives to Deskpro in this directory are Zendesk, Freshdesk, Zoho Desk, Help Scout and LiveAgent. Each one has a side-by-side comparison with Deskpro.
Is there a free alternative to Deskpro?
Yes. Zoho Desk and Help Scout have a free plan alongside paid ones.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 5, 2026 to Oct 17, 2026. Vendors change prices without notice, so confirm on their site before you buy.