Dialpad vs Rogers Business Phone (2026): which should you pick?

Pick Dialpad if

• Fits if you want every call written down and summarized automatically
• Works for teams that live in Google Workspace or Microsoft 365

Look elsewhere if

• Pricey if you pay monthly, at $27 a person against $15 on yearly billing
• Tight if you need Salesforce or HubSpot links, since those need Pro at $25
• Not for you if a contact center is what you need, as Dialpad Support is a separate product from $89 a person
• Watch out: extra local or toll-free numbers and internet fax are add-ons on every plan
• Pricey if you want a sales dialer, as Dialpad Sell is a separate product from $39

Pick Rogers Business Phone if

• Fits if you are a Canadian business already on Rogers internet
• Works for firms that want a handset included with Teams calling

Look elsewhere if

• Not for you if you can't sign a 3-year term, which the listed prices assume
• Pricey if you add Teams: $28.95 to $39.95 a seat
• Watch out: taxes are excluded, and installation is $30 a seat
• Watch out: Rogers says a 1.6% charge on card payments starts on 17 January 2027, except in Quebec

Dialpad

• CRM integrations need the Pro plan or above, as do 24/7 support and managing more than one office.
• Extra local or toll-free numbers and internet fax are optional add-ons on every plan.
• The contact center (Dialpad Support, from $89 per user a month) and sales dialer (Dialpad Sell, from $39) are separate products.
• Monthly billing costs more: $27 instead of $15 for Standard and $35 instead of $25 for Pro.

Rogers Business Phone

• Prices carry no currency label on the page; Rogers is a Canadian carrier, so they are most likely Canadian dollars.
• The page says prices assume a 3-year term, are subject to change, and exclude taxes; regular rates apply after any promotion.
• An optional professional installation costs $30 per seat on Basic and Office, and the service needs an internet connection.
• Starting January 17, 2027, Rogers says it will add a 1.6% charge on credit card payments, except in Quebec.

Dialpad

Business calling

Every user gets a direct line with unlimited calling in the US and Canada, voicemail transcribed to email, call forwarding and changeable caller ID.

Live transcripts and AI Recaps

Calls are transcribed in real time, and AI Recaps summarize each call and meeting with decisions and action items once it ends.

Texting and team messaging

Business SMS and topic-based team messaging with threads and file sharing sit in the same app as calls.

Call routing

Departments with phone menus, simultaneous ringing, round-robin and longest-idle routing, and open, closed and holiday hours.

Dialpad Meetings

Video meetings inside the same workspace. Dial-in numbers, larger meetings and toll-free meeting lines are add-ons.

Apps on every device

Desktop apps for Windows and Mac, iOS and Android apps, a progressive web app, a Chrome extension and certified desk phones.

Rogers Business Phone

Cloud PBX calling

Call routing to any device, voicemail to email, call forwarding, hunt groups and on-hold messages managed online.

Virtual receptionist and long distance

Every tier includes a virtual receptionist and calling within Canada and to the US.

Microsoft Teams calling

The Remote and Office tiers add Teams calling and collaboration tools, with multi-conference of up to 300 users.

Number keeping

Rogers says a current number can be kept, and current Rogers Business mobile plans can be rolled into Advantage Voice.

Bundles

Rogers lists savings of $15 a month per line when internet is bundled with business phone, and more with mobile plans.

Dialpad

• Standard$15

  per user / month, billed annually ($27 billed monthly)

  Unlimited US and Canada calling, texting, team messaging, video meetings, real-time transcripts and AI call summaries.

• Pro$25

  per user / month, billed annually ($35 billed monthly)

  Adds CRM and helpdesk integrations, 24/7 support, management of several offices and automatic recording on shared lines.

• EnterpriseCustom

  Adds single sign-on, user access controls, unlimited office locations and a 99.9% uptime commitment. Sold through sales.

Rogers Business Phone

• Advantage Voice Bundle with Internet$21.00

  per seat / month, 3-year term, with Business Internet

  Basic plan features plus an eligible 3-year Rogers Business Internet plan. Saves $5 a month per line in a bundle.

• Advantage Voice Basic$26.00

  per seat / month, 3-year term

  Handset included, CAN/US long distance and a virtual receptionist. Works with any internet connection.

• Advantage Voice Remote with Teams$28.95

  per seat / month

  Basic plus Microsoft Teams calling and collaboration. No handset, so it suits field staff.

• Advantage Voice Office with Teams$39.95

  per seat / month, 3-year term

  Basic plus Teams calling, with a handset. Quoted when financing the handset over 36 months.

Dialpad

• Annual discount

  Lower price with annual billing

  Dialpad's pricing page lists Standard at $15 per user a month billed annually against $27 billed monthly, and Pro at $25 against $35.

• Nonprofit

  30% off for nonprofits

  Through the Nonprofit Support Program, selected nonprofits in the US or Canada may get 30% off Dialpad billed annually, on up to 50 seats.

• Startups

  Dialpad for Startups

  Dialpad for Good offers free seats and discounts to startups through partner accelerators, incubators and investors.

Rogers Business Phone

• Other savings

  Up to $200 activation credit

  Rogers lists up to $200 in credits when a 3-year Business Internet or Advantage WiFi plan is activated and bundled with Advantage Mobility or Advantage Voice.